Golden Rule Mechanic - Marlon Olivas

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  • +1 517-234-4254
  • 10248 W Grand River Hwy Ste C, Grand Ledge, MI 48837, USA

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Golden Rule Mechanic - Marlon Olivas Introduce

Located at 10248 W Grand River Hwy Ste C, Grand Ledge, MI 48837, USA, Golden Rule Mechanic - Marlon Olivas stands as a local option for automotive repair and maintenance. Operating within the "Auto Repair Stations" category, this establishment aims to cater to a broad spectrum of vehicle needs, offering services and goods designed to keep your car running smoothly.

Environment and Accessibility

Golden Rule Mechanic - Marlon Olivas is situated on West Grand River Highway, making it a relatively accessible location for residents and commuters in Grand Ledge and the surrounding areas. While specific details about the waiting area or shop aesthetics are not explicitly available, a professional auto repair station typically provides a clean and organized environment. Expect a dedicated service bay area for vehicle work, and likely a customer reception or waiting area. The address suggests a physical presence that is part of a commercial complex, offering convenience for dropping off and picking up vehicles.

Services Offered

As an "Auto Repair Station," Golden Rule Mechanic - Marlon Olivas is equipped to handle a variety of automotive services. Based on customer feedback, the shop appears to provide general automotive repair and maintenance. One review specifically highlights their capability with "foreign high performance vehicles," suggesting a specialization or at least a strong aptitude for handling these types of cars, which often require specialized knowledge and tools. Common services expected from such a facility typically include:

  • Routine Maintenance: Oil changes, tire rotations, fluid checks, filter replacements, and scheduled inspections to keep your vehicle in optimal condition.
  • Brake Services: Brake pad replacement, rotor resurfacing or replacement, brake fluid flush, and diagnosis of braking system issues.
  • Engine Diagnostics and Repair: Troubleshooting check engine lights, addressing performance issues, and undertaking repairs ranging from minor adjustments to more complex engine work. One customer review specifically mentions a "timing chain replacement," indicating their capacity for significant engine overhauls.
  • Suspension and Steering: Repairs related to shocks, struts, control arms, and power steering systems, which contribute to vehicle handling and ride comfort.
  • Tire Services: Sales, mounting, balancing, and repair of tires.
  • Electrical System Diagnostics: Addressing issues with car batteries, alternators, starters, and other electrical components.

While a complete list of all services is not available, the nature of an "Auto Repair Station" and customer testimonials imply a comprehensive approach to vehicle care.

Features and Customer Experience

The feedback from customers paints a varied picture of Golden Rule Mechanic - Marlon Olivas. Positive reviews emphasize several key features:

  • Friendly and Knowledgeable Staff: Customers appreciate the staff's demeanor and their ability to explain automotive issues clearly. This suggests a focus on customer education and transparency.
  • Honesty and Fairness: The phrase "Honest, fair, and skilled" stands out in positive feedback, indicating that the shop strives to operate with integrity in its pricing and service recommendations.
  • Skilled Technicians: The ability to handle "foreign high performance vehicles" points to a certain level of technical expertise among the mechanics.

However, it is important to note that not all experiences have been uniformly positive. One review highlighted concerns regarding "Poor communication" and an extended repair timeline for a complex issue like a timing chain replacement. This suggests that while the shop may possess the technical capability, communication during lengthy or complicated repairs might be an area of inconsistency. The customer also noted being "forced to tow it out of the shop" without a clear estimate and being left with a disassembled vehicle, which can be a significant inconvenience. The shop did not charge for the tear-down in this instance, indicating a willingness to mitigate some of the financial burden for the customer in a challenging situation.

Promotional Information

Specific promotional offers or discount programs for Golden Rule Mechanic - Marlon Olivas are not readily available in the provided information or from general online searches. However, typical auto repair shops often engage in the following promotional activities:

  • First-Time Customer Discounts: Offering a percentage off labor or a specific service for new clients to encourage trials.
  • Seasonal Maintenance Specials: Promoting deals on services like winterization, air conditioning checks, or tire services during relevant seasons.
  • Referral Programs: Incentivizing existing customers to refer new ones.
  • Online Booking or Estimate Requests: Providing convenience through digital platforms for scheduling or getting initial quotes.
  • Warranty on Repairs: Many reputable shops offer a warranty on parts and labor, providing peace of mind to customers.

To ascertain any current promotions, it would be advisable for potential customers to contact Golden Rule Mechanic - Marlon Olivas directly via phone at (517) 234-4254 or +1 517-234-4254. In general, a shop that prioritizes customer satisfaction, as suggested by positive reviews, may also focus on building long-term relationships through value-added services or loyalty programs, even if not explicitly advertised.

Golden Rule Mechanic - Marlon Olivas Photos

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Golden Rule Mechanic - Marlon Olivas Location

Golden Rule Mechanic - Marlon Olivas Customer Reviews

I recently had a fantastic experience at Golden Rule Mechanic. The staff were friendly and knowledgeable, explaining everything clearly. Honest, fair, and skilled—I highly recommend them for any automotive needs. Great shop all around, especially those who have foreign high performance vehicles.

Mar 19, 2024 · H E

Poor communication……..my Land Rover was at this facility for over 4 months for a timing chain replacement. I could never get a straight answer as to what was happening with my vehicle, or estimate, so I was forced to tow it out of the shop. He did not charge for tear down but I’m stuck with fixing the vehicle myself because another shop won’t touch it torn apart.

Aug 09, 2023 · William Bailey

Marlon is a highly qualified mechanic. Previously in charge of the Okemos Porsche service department. He does excellent work. If you are in Lansing or Okemos area, suggest you go here.

Aug 20, 2022 · James King

Marlon and his team take great care of any car that comes in the shop! Marlon has a ton of experience with German luxury cars and is the only person I take our Porsche and MINI to.

Aug 02, 2023 · Alex Mackoul

The shop owner is previously certified Porsche mechanic, I trust him

Oct 01, 2024 · Ramon Chen