Gina's Tire Service

I came there to balance 4 wheels. One said a higher price, the other said a lower price. When the car was lifted onto the lift, both said that the price would be as the first one said. Well, let it be so... I have doubts about their balancing because at speeds after 60 the steering wheel starts to shake. Also, they unscrewed my original black caps on two wheels and screwed in some crap on one wheel, gray on the other, green. I will not go there again.

Apr 06, 2025 · Klymiuk Taras

To the owner of Gina's Tires, I didn't know about everyone else I just know when I had an issue with my wheel alignment I could always come and see you and you would take care of me. I'm not sure what happened today. I was confused with one person saying if my suspension was bad, then I would have to pay the $25, which I didn't mine, but it was my wheel bearing that needed to be replaced. And then I was told that since I couldn't get the work done, it was going to be a "lift fee." That's what confused me, and I was taken back by the change of the diagnostic not being my suspension. Nevertheless, I have always appreciated the work that you guys have done on my Lexus. Finally, I do recommend the wheel alignment for customers. You have the best price on that side of town. Thank you very much for all the years of service that you have provided on my car.

Mar 22, 2025 · 1troywesley

Started on Saturday. I was quoted this fabulous price for labor not parts I guess I should’ve known better if it’s too good to be true it’s too good to be true, to put on a catalytic converter, tuneup, and put Freon in my car 235 in labor. it appeared all these things went off without a hitch until I get this call, this says I need this piece to put where they were doing the tuneup I can’t remember what it was called. With labor and the piece that they said they would order it’d be another 165 labor and a part equaling out to be $400 in labor . no problems they finish the work. I drove home. My check engine light comes back on. I go to get the diagnostic at O’Reillys It says that I need an O2 sensor. Gina‘s they quoted me to put the part on $75 in labor I go by the O2 sensor. I take it back over to Gina‘s on Monday. this is when the shenanigans started. The O2 sensor that they were replacing is underneath the car so I’m not for sure why they were under the hood of the car by the time it was all said and done. There was a piece that started squirting out antifreeze. They said they could fix it for another 125 in labor . My boyfriend told the guy don’t touch the car we will just put antifreeze and go to somewhere different. He continued to touch the car I’m not a Mechanic, but I do know that you shouldn’t touch antifreeze when a car is running,the guy under the hood continue to poke around all of a sudden the antifreeze squirted out went in his face.I had to turn off my own car, so the antifreeze would stop coming out of my car,then another guy walked up and said we can fix that and look through this bucket filled with old parts. I told him you’re not gonna J rig my car. Needless to say, I had to go buy the part for them to put it on and they charge me 125 in labor.Altogether, it would’ve been $600 in labor but I carried on and asked him to take off $20 so altogether out the door it was $580 in labor,. I honestly thought the prices were reasonable because of the neighborhood that they service people on a tight budget. there are nothing more than con artist,if I could’ve gave a zero as a review, it would’ve been a flat out zero. do not take your car there.

Mar 25, 2025 · Natasha K

I dont tend to write reviews, but i feel they earned this one, and not for good reasons, which is sad because i come to this shop quite often... i took my car here to replace the front wheel bearings. The car was fine before the work they did, as my front suspension had most components replaced before this, except for the bearings and this was a preventive maintenace job since it had 185k miles. Took the car early in the morning, they replaced the wheel bearings. I watched the process, and noticed several red flags. First, as the technician removed by brake calipers, he simply left them hanging from the brake line, which is a risk since the brake line can break easily with the weight of the caliper. As the tech prepared to install the bearings i noticed the press they use is a manual hydraulic pump press, which itself is no issue and does the job... but being a shop and having compressed air available, youd figure they would use a compressed air press for better results, and i believe this influenced in the next problem. The tech pressed both bearings into the knuckle, and installed them back into the car. Later, they aligned the vehicle. During alignment he mentioned that the car had alignment issues despite having an entirely new front suspension, and needed to adjust the camber with some special "bolts", for which he charged me extra on top of the alignemnt charge.... i saw he grabbed some bolts off a random pile of scrap bolts and metal, and replaced the ones in my car... I pay the work done and later i get the car back, steering wheel is crooked, at least some 25 degrees off... i go drive on the highway, as i drive and reach 60mph, my wheels start shaking violently, as if the whole front end is about to fall, also when braking my wheels vibrate.... i return to the shop and explain, for which he says my rotors are warped and causing this. I told him thats impossible since they were fine before the job was done. After insisting it was the rotors, i replace them along with new pads.... Go test drive again and same issue after 60mph... i return to the shop again, insisting that the wheel bearing installation was done incorrectly, he blamed my new tires not being balanced correctly which he balanced and charged me.... same issue, ... the technician then removes the knuckles and finds one of the bearings was bent while being pressed in. He then says that the bearing came defective from manufacturing which is BS (brand new toyota part), and that i would need to pay again for the installation of a new part.... i argued with the guy and he insisted on charging for install again... at this point, i just wanted the damn car fixed and to leave.... i agree to the repair They install the second bearing, re-align the car. As i go test drive it again, now one of my sway bar links was hitting my strut when turning the wheel.... i drive back to the shop, the technician "readjusts" the sway bar links and re-aligns the car a 3rd time... I leave the shop once more and test drive... steering wheel is still not centered and felt very loose when turning, wheels still shake aggressively after 60mph, and when braking the car makes a creaking-popping sound from the front suspension. At this point, ive lost all day in this shop and its almost 3pm... I got home and contacted another mechanic which came to check the car. He found that the bolts the technician used to adjust the camber (bolts go from strut to top of knuckle) were from a different car, smaller in diameter than the hole they went into.... basically the bolt just dangled in the hole and did not secure the strut to the knuckle, which caused shaking on the wheel at highway speeds, also my tie rods were pulled excessively on one side to try and compensate for the bad alignment. I ended up replacing everything again and aligning somewhere else...avoid this place at all costs, its a chop shop

Oct 05, 2024 · feared teddz

The guy helped me real good I appreciate him a lot thanks more

Jun 03, 2024 · Ismael Aweis