Giles Auto Repairs

(57 reviews)

Auto Repair StationsSouth CarolinaLexington CountyColumbiaGiles Parkway

Lexington County . South Carolina

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  • +1 803-798-5786
  • giles-auto-repairs.jany.io
  • 609 Giles Pkwy, Columbia, SC 29212, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 3:00 PM
Saturday Closed
Sunday Closed

Giles Auto Repairs Introduce

Giles Auto Repairs operates as a dependable "Auto Repair Station" committed to serving its local community with a full spectrum of vehicle maintenance and repair services. This establishment positions itself as a reliable partner for vehicle owners, emphasizing honest work, skilled technicians, and a clear focus on getting cars back on the road safely and efficiently. Whether it's a routine check-up or a more complex repair, Giles Auto Repairs aims to provide solutions that meet the diverse needs of its clientele.

The philosophy at Giles Auto Repairs appears to be rooted in providing trustworthy and accessible automotive care. They understand the importance of a well-functioning vehicle in daily life and strive to minimize the inconvenience that comes with unexpected breakdowns or scheduled maintenance. Their approach is likely centered around transparency, ensuring customers are well-informed about their vehicle's condition and the necessary repairs.

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Environment and Facilities:

While specific details about the physical environment of Giles Auto Repairs are not extensively detailed in publicly available information, a typical professional auto repair station of this nature would feature a functional and organized setup. The environment would be geared towards efficient vehicle servicing and customer comfort. Expect:

  • Dedicated Service Bays: Multiple bays equipped with hydraulic lifts and a range of specialized tools to accommodate various types of vehicles and repairs. This ensures that different jobs can be handled simultaneously, improving service efficiency.
  • Diagnostic Equipment: Modern auto repair shops rely heavily on advanced diagnostic tools. Giles Auto Repairs would likely possess up-to-date computer diagnostic equipment to accurately identify issues, especially those related to engine performance, electrical systems, and complex onboard computer systems.
  • Clean and Organized Workshop: A well-maintained and tidy workshop space reflects professionalism and attention to detail, which is crucial for precise automotive work. Safety protocols would also be evident.
  • Customer Waiting Area: For customers who prefer to wait while their vehicle is being serviced, a comfortable and clean waiting area would be provided. This typically includes seating and possibly amenities like Wi-Fi or reading materials.
  • Secure Parking: Adequate and secure parking would be available for vehicles awaiting service or pick-up.

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Services Offered:

Giles Auto Repairs offers a comprehensive suite of automotive services, catering to a wide range of vehicles, including cars, light trucks, and SUVs. Their offerings span from routine preventative maintenance to more intricate diagnostic and repair work. Key services likely provided include:

  • General Automotive Repair: This covers a broad spectrum of common vehicle issues, ensuring that everything from minor fixes to significant repairs can be handled in-house.
  • Oil Changes: Essential for engine longevity, they perform routine oil and filter replacements, potentially offering various oil types (conventional, synthetic blend, full synthetic) to suit different vehicle requirements.
  • Brake Services: Full inspection, repair, and replacement of brake components, including pads, rotors, calipers, and brake fluid systems, ensuring optimal stopping power and safety.
  • Engine Diagnostics and Repair: Utilizing diagnostic tools to identify and fix issues related to engine performance, check engine lights, misfires, and unusual noises. This can range from simple sensor replacements to more complex engine overhauls.
  • Transmission Services: Diagnosis and repair of transmission problems, including fluid changes, filter replacements, and addressing shifting issues.
  • AC and Heating Repair: Servicing vehicle climate control systems to ensure comfortable driving conditions in all seasons, including refrigerant recharges, compressor repairs, and leak detection.
  • Suspension and Steering Services: Repair and replacement of shocks, struts, ball joints, tie rods, and power steering components to ensure smooth handling and a comfortable ride.
  • Tire Services: Tire rotations, balancing, flat repairs, and potentially tire sales to ensure proper tire wear and vehicle safety.
  • Tune-Ups: Comprehensive service to improve vehicle performance and fuel efficiency, often including spark plug replacement and fuel system cleaning.
  • Battery Testing and Replacement: Ensuring the vehicle's electrical system is functioning correctly, including testing battery health and replacing it when necessary.
  • Fluid Checks and Replacements: Regular checks and topping off or replacing vital fluids such as coolant, power steering fluid, and brake fluid.
  • Pre-Purchase Inspections: For those looking to buy a used vehicle, a thorough inspection to assess its condition and potential issues.

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Features and Specialties:

Giles Auto Repairs distinguishes itself through several features that aim to build customer trust and provide reliable service:

  • Experienced and Skilled Technicians: The quality of work in an auto repair shop heavily relies on the expertise of its mechanics. Giles Auto Repairs would employ experienced technicians capable of diagnosing and repairing a wide variety of automotive issues across different makes and models.
  • Commitment to Customer Service: A significant feature highlighted by successful local auto repair shops is a strong focus on customer satisfaction. This often translates to transparent communication about repairs, fair pricing, and a willingness to answer customer questions thoroughly.
  • Comprehensive Service Capabilities: Their ability to handle a broad range of services, from basic oil changes to complex engine diagnostics, positions them as a versatile "one-stop shop" for automotive needs. This saves customers the hassle of visiting multiple specialized shops.
  • Use of Quality Parts: While specific brands may not be universally detailed, reputable repair shops like Giles Auto Repairs typically use quality aftermarket or OEM-equivalent parts to ensure the longevity and reliability of their repairs.
  • Reputation for Reliability: Based on common attributes of successful local auto repair stations, Giles Auto Repairs would likely have built a reputation for honest assessments and effective repairs within its community.
  • Focus on Preventative Maintenance: Beyond fixing immediate problems, a good auto repair shop emphasizes preventative maintenance to help customers avoid more costly repairs down the line, demonstrating a commitment to long-term vehicle health.

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Promotional Information:

Giles Auto Repairs would likely engage in various promotional activities to attract and retain customers, focusing on their core strengths:

  • Emphasis on Trust and Reliability: Their primary promotion would revolve around building trust with the local community. This could be conveyed through messaging that highlights honest assessments, transparent pricing, and quality workmanship.
  • Service Guarantees/Warranties: While specific warranty details are not universally available for all local shops, a reputable auto repair station often provides a warranty on parts and labor. This serves as a strong promotional tool, assuring customers of the durability of the repairs.
  • Community Engagement: As a local business, they may engage with the community through local sponsorships or events, building a rapport that encourages patronage.
  • Online Presence: A website or social media presence would be used to list services, highlight customer testimonials, and potentially announce special offers. Ease of contact (phone, online inquiry forms) is also a promotional factor.
  • Word-of-Mouth Referrals: For many local auto repair shops, positive word-of-mouth from satisfied customers is the most powerful form of promotion. Their focus on customer satisfaction directly contributes to this.
  • Seasonal or Service-Specific Specials: While no current promotions are specified, auto repair stations often run seasonal specials (e.g., pre-winter checks, summer AC service discounts) or discounts on common services like oil changes or brake inspections to attract new customers and reward existing ones.
  • Convenient Scheduling: Promoting easy appointment scheduling, whether by phone or online, is a practical way to encourage customers to choose their service.

In conclusion, Giles Auto Repairs operates as a dedicated and comprehensive "Auto Repair Station" focused on providing essential and reliable vehicle services to its local clientele. Through a combination of skilled technicians, a broad range of services, a commitment to transparent customer interaction, and a professional environment, they aim to be the go-to destination for maintaining and repairing vehicles in their service area.

Giles Auto Repairs Location

Giles Auto Repairs Customer Reviews

Todd Giles was recommended to my son about 10 years ago. He went to Giles Auto Repair and came back bragging about the service and price. I went there the next week for oil change, taillight and new wipers. It was the best experience that I had ever had with an auto mechanic. Since then I only go to Giles. I have had brakes changed, entire manifold and upper engine repaired and serviced, tune ups, radiator repairs, A/C repairs. ....you name it. Todd has always accommodated my schedule and my needs. His rates are better than any dealership and more fair than most. He will do what you need and NEVER try to upsell you or offer anything that you don't need. If he finds another problem, he will tell you about it. You will always feel safe driving away after you have trusted your car to Giles Auto Repair.

Mar 26, 2025 · Michael Atwater

Todd Giles is honest and has affordable repairs! We’ve taken our cars here for years. He’s also suggested some things over the phone which I was able to solve myself! Super nice guy and we recommend them to everyone.

Jun 29, 2024 · Jelene Morris

Good honest mechanic with affordable labor. They were busy but still got my service done in one day. Will definitely bring my cars here again in the future

Jun 27, 2024 · Nelson Johnson

Todd at Giles Auto is where we take all of our vehicles for service and repairs. They are always honest, fast, knowledgeable, and friendly. Great work at fair prices. Will be using them as long as they are open.

Nov 21, 2023 · Michael Taylor

I have been taking all our family cars here for 17 years and he has always done right by us. They do a fantastic job and are very reasonable. If they feel repairs are more than cars worth they will share that with you and let you make the final decision.

Feb 01, 2023 · Eagle One