Gerber Collision & Glass

I had a semi . With a 48 ft container. Hit the passenger side of my SUV. At the pilot truck stop in Hesperia ca. I was passing by. Since I reside in Alpharetta Ga.. anyhow this is the best. Collision repair shop.. Hands down. Fantastic all the way around. Customer service is great. And none the less. The body work on my SUV is excellent. Great job. Jeff and team. God bless.

Oct 24, 2022 · Jaime Serna Ramirez.

My insurance company Progressive recommended this shop to me after my accident, I dropped my car off to them on 10/10/2022 with an expected pick up date for 10/21/2022. After several pick up date push backs and virtually NO updated communication other than a text message AFTER I called for an update, I ended up going to pick up my car on 10/27/2022, only to see that my car isn’t completely fixed. The hood where the damage was did not close all the way and was not aligned with the bumper when closed. There was a huge gap in between them. The headlight where the accident occurred was protruding out and not aligned correctly. I was told that whoever worked on my car before, did something to the radiator bracket mount, and this is why they could not get everything aligned, but was not told why my car didn’t look like this when I first purchased it. Even after the accident everything was completely flush, and aligned. I was told that, because the so called “damage” did not happen in the accident then they were not able to fix it, and that the part cost $600. I’ve included photos of my car pre, accident, after accident, and post “repair”. I have one vehicle, and two small children who rely on this car to be dropped off and picked up from school as well as appointments, so after Gerber having my car for almost 3 weeks I felt a bit pressured to just take it, even with the unsatisfactory repair job, in which I paid my $500 deductible.

Nov 11, 2022 · Brandon Orr

Tim knows his stuff, he explains it in details so you know exactly whats going on .Has the greatest techs this guy Pedro knew his stuff..Real professional Pedro and tim were.. I'm definitely coming back here again

Dec 11, 2024 · Manuel Aguilar

My experience with Gerber Collision was extremely professional….a positive experience in all areas.

Jan 22, 2025 · Vina Cunningham

Kristen the receptionist very professional & cordial very time I called. Jonathan was very professional, prompt & informative every step of the way. Overall good customer service . My car looked brand new like it did before my accident. Everything was followed through to the end. I would recommend or come to this place again. Had a great experience!

Mar 01, 2024 · Erica Lopez

I had Gerber collision fix my car in 2015 after I was rear ended in an accident while living in Ohio. They did great! 10 years later, they valued my warranty while living in California after the paint started to fade, chip, and crack!! Tim, Kristen, and Greg S. helped me so much during this process and had my car back to me within 2 days! I highly recommend them. My car looks brand new again! 😊😊 Before and after photos below!

Mar 06, 2025 · Jackie Wilson

Customers Beware: This location did a very generic repair. In 2021 on a 2015 Dodge Durango for (Katrina Neal)and has never made it right. Even after calling them out on it and pointing out the repair issue. Omar - was the customer service rep for the repair. After confronting him on the repairs, Omar said he would order the OEM parts to make it right. Omar no longer works there (Hmm I wonder why)? After checking up on the parts order in person. General MGR Jonathan Ulloa, got involved. Back in February 2022, Jonathan said he would make it right and order up the parts, no surprise parts were on a back order. Jonathan would contact us to bring the vehicle in when the parts arrived. Manager - Jonathan, still has not contacted me or my wife to complete the repairs. I have followed up twice. No call back. (Wow) a General MGR. Repair note: This is a minor repair maybe $200.00 in oem parts. Windshield wiper fluid assy pump and tubing. Gerber tech - decided to cut the oem tubing and added vacuum line as a union between the hood and tubing going back to the reservoir.. That did not hold and popped off. Rear fluid still does not reach the rear window. Please see pictures below - (Proof of this repair) Customers Beware- Gerber Collision- on E Ave In Hesperia. Sincerely -

Jun 20, 2022 · Eddie Neal