Genuine Customs & Collision Center

I chose this place to replace my back bumper. They had my car for a total of 14 days. The staff was very friendly in person. over the phone They were very short and seemed busy. I had to call for updates. I went to pick up my car on a Friday. The car was Dirty. The back bumper was dull. If you looked closely, you could see dirt particles and orange pill ripple. I was told when they replace bumpers they do not sand or buff. I went back Monday and the bumper was very shiny. Matching my nice paint job on the rest of my car. They made sure I was happy. When I got home, I noticed some white glue showing on parts that they removed. Parts are already lifting. They said we could bring car back if we had any issue. My husband said he could fix himself better rather than being inconvenienced with going back to shop. In the end bumper looks good but attention to detail not given. I know job was probably small for them but I still choose to give them my business. My honest review.

Nov 11, 2024 · Candace Jackson

I had an excellent experience at Genuine Customs! The staff was friendly, knowledgeable, and kept me updated throughout the process. They went above and beyond to ensure my car looked like new, and the quality of their work was outstanding. The turnaround time was quick, and their pricing was very fair. I highly recommend this shop to anyone in need of repairs—fantastic service from start to finish!

Jan 07, 2025 · Jeffrey Grimmie

Brought in my car to get it quoted and the owner came out and helped me right away with the quote. Overall the staff are very friendly and welcoming and do a very professional job. My car looks good as new and looks like nothing ever happened to it.

Jan 20, 2025 · ricardo cervantes

Joe and Mike were the ultimate professionals from start to finish. I would not hesitate to recommend Genuine Custom and Collision to anyone needing bodywork problems solved and car returned like new. They are honest, efficient, and very professional.

Jan 06, 2025 · Michael Chik

Came here to get my side door fixed on my Honda Odyssey. It was a small job, but my door needed some MAJOR TLC. They were able to accommodate me the same day I went to them for a quote. I was given a 2 week waiting period for the work to be completed, they returned my van a couple of days before the 2 week mark. My van came back looking like nothing happened to it. Joseph went over what was done to my van. I was very happy with the job they did. Kathy is awesome! She’s very sweet and has great customer service skills.

Aug 26, 2022 · Angelica Berumen

Amazing service and the staff was knowledgable and helpful! I will definitely be returning here and recommending to everyone. The color matching on the paint job was nearly identical. Thank you for getting my car looking brand new again!

Mar 19, 2025 · Ramiro Zetina