Gateway Tire & Service Center

Gateway Tire & Service Center ico

(318 reviews)

Auto Repair StationsTennesseeMontgomery CountyClarksvilleHornberger Lane

Montgomery County . Tennessee

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  • Intro
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  • Reviews
  • +1 931-648-4737
  • gatewaytire.com
  • 101 Hornberger Ln, Clarksville, TN 37040, USA

Operating Hours

Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed

Gateway Tire & Service Center Introduce

Gateway Tire & Service Center stands as a multifaceted enterprise firmly entrenched within the "Auto Repair Stations" platform category. While their name prominently features "Tire," indicating a specialization in tire sales and services, Gateway has evolved into a comprehensive automotive service provider. Established in 1929, they have nearly a century of experience, expanding to over 39 locations across Mississippi and Tennessee. This extensive network and long history position them as a trusted and convenient option for local users seeking both tire solutions and general automotive maintenance and repair.

The environment at a Gateway Tire & Service Center is designed to be welcoming and efficient, catering to the needs of individual vehicle owners and commercial clients alike. Upon arrival, customers typically encounter a clean, organized reception area where service advisors are ready to assist. The waiting areas are often highlighted as being clean and comfortable, frequently offering amenities such as free coffee and Wi-Fi to enhance the customer experience during service. The service bays themselves are well-maintained, equipped with modern machinery for tire mounting and balancing, wheel alignments, and a broad spectrum of automotive repairs. The overall atmosphere aims to convey a sense of professionalism, transparency, and a commitment to customer satisfaction. Many locations also offer a convenient "Night Key Drop" option, allowing customers to leave their vehicles for service outside of regular business hours, showcasing their dedication to flexibility and customer convenience.

Gateway Tire & Service Center offers a broad spectrum of services and goods for sale, making them a one-stop shop for many automotive needs. Their core offering revolves around tires, featuring a wide selection from leading brands for various applications, including passenger cars, light trucks, commercial vehicles, ATVs, and even lawn and garden equipment. This extensive tire inventory is complemented by professional tire services, such as:

  • New Tire Sales: Offering a vast selection of tire brands and types to suit different vehicles, driving conditions, and budgets.
  • Tire Installation & Balancing: Expert mounting and balancing of new tires to ensure smooth operation and optimal tire life.
  • Tire Rotation: Regular rotation to promote even wear and extend tire longevity.
  • Tire Repair: Patching and repairing punctures to save customers the cost of a new tire where possible.
  • Wheel Alignment: Precise adjustment of a vehicle's suspension to ensure all wheels are pointing in the correct direction, critical for tire wear, handling, and safety.
  • Custom Wheels: Offering aftermarket wheels from various brands to enhance vehicle aesthetics.

Beyond tires, Gateway Tire & Service Center functions as a full-service "Auto Repair Station," providing a comprehensive suite of mechanical repair and maintenance services. These include:

  • Oil Changes: Standard and synthetic blend oil changes, including filter replacement.
  • Brake Repairs: Inspection, diagnosis, and replacement of brake pads, rotors, calipers, and other brake system components.
  • Engine Diagnostics & Repair: Utilizing advanced diagnostic tools to pinpoint engine issues, addressing check engine lights, and performing necessary repairs.
  • Air Conditioning (A/C) Repair & Service: Diagnostics, recharges, and repairs for vehicle climate control systems to ensure comfortable cabin temperatures.
  • Cooling System Services: Radiator repair, coolant flushes, and addressing issues with the vehicle's cooling system to prevent overheating.
  • Suspension Work: Repair and replacement of shocks, struts, and other suspension components to ensure a smooth ride and proper handling.
  • Steering System Repair: Addressing issues with power steering, tie rods, and other components vital for vehicle control.
  • Battery Services: Testing, sales, and installation of new car batteries.
  • Belts & Hoses: Inspection and replacement of worn or damaged belts and hoses.
  • Preventive Maintenance: Adhering to manufacturer-recommended maintenance schedules, including fluid checks, filter replacements, and seasonal check-ups.
  • Fleet Service: Dedicated maintenance and repair services for commercial trucks and vehicle fleets, helping businesses minimize downtime and manage their vehicle assets efficiently.

Several features contribute to Gateway Tire & Service Center's strong reputation within the "Auto Repair Stations" category. Their most distinguishing feature is their dual specialization in both tire sales/service and general automotive repair. This allows customers to address a wide range of vehicle needs at a single location, offering convenience and saving time. Their long-standing history since 1929 speaks to their reliability and deep roots within the communities they serve, building trust over generations. The company's commitment to "hometown service" and a "personalized approach" is frequently emphasized, suggesting a focus on building relationships with customers rather than just transactional interactions. This is supported by customer testimonials often highlighting friendly staff and honest advice. The availability of convenient amenities like a comfortable waiting area with free coffee and Wi-Fi, and the "Night Key Drop" service, significantly enhances the customer experience. Furthermore, their presence of multiple locations (39+) across Tennessee and Mississippi provides widespread accessibility and convenience for a broad customer base. Gateway Tire & Service Center's ability to cater to a diverse range of vehicles, from passenger cars to commercial trucks and even ATVs, demonstrates their versatility and breadth of expertise.

Gateway Tire & Service Center actively engages in various promotional activities to provide value to its customers. While specific offers are subject to change, common promotions in the "Auto Repair Stations" and tire sales industry that Gateway often utilizes include:

  • Manufacturer Tire Rebates: Offering rebates (often in the form of prepaid Mastercards) on purchases of sets of four qualifying tires from major brands like Bridgestone, Firestone, Cooper, Goodyear, Hankook, Michelin, and Uniroyal. These rebates can range significantly, providing substantial savings.
  • In-House Financing Options: Providing convenient financing solutions, such as the Gateway Tire & Service Center Credit Card (through CFNA), which often includes promotional financing periods (e.g., 6-months deferred interest on purchases $149 and up). This helps customers manage the cost of tires and significant repairs.
  • Service Coupons: Regularly offering discounts on common services such as oil changes (often including complimentary tire rotation and multi-point inspections), wheel alignments, brake work, AC services, cooling system flushes, and tire rotations and balances. These discounts can be flat dollar amounts or percentages off.
  • Seasonal Promotions: Running special deals tied to specific seasons, such as winter readiness packages or spring maintenance specials, bundling services at a reduced price.
  • Military and Veteran Discounts: Demonstrating community support and appreciation, Gateway has historically offered special promotions like free oil changes or discounts on services for veterans, active military personnel, and their partners on occasions like Veterans Day or Memorial Day.
  • Free Checks & Inspections: Offering complimentary services like free brake inspections, battery checks (often with a discount on replacement if needed), and check engine light code scans to help customers identify issues without an initial cost.
  • Online Coupons & Deals: Promoting various offers on their website, allowing customers to easily find and print coupons or claim online deals before visiting a location.

These promotional efforts are designed to make their wide array of services and products more accessible and affordable, encouraging both routine maintenance and necessary repairs, while building customer loyalty through perceived value and community engagement.

Gateway Tire & Service Center Photos

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Gateway Tire & Service Center Location

Gateway Tire & Service Center Customer Reviews

Called this morning about my truck and the crazy sounds it was making. Jodi was extremely friendly and got me in right away. I got my truck there about 30 minutes later. Not long after, they called with a diagnosis and an estimate. They had the truck ready later that afternoon and out the door cheaper than estimated! This was my first time coming here and I will only use Gateway. The team is very warm and friendly. Highly recommend!

Apr 09, 2025 · Raquel Towry

After being a loyal customer for 10 years, I brought my truck in on 3/29/25 to have new 20x10 wheels with -25 offset and 33x12.50 tires installed. I confirmed with the shop and Rough Country that these would fit with some trimming. However, after a 5-hour wait, I received my truck back right before closing and was told it was rubbing slightly but would be fine. Less than a mile down the road, I noticed severe rubbing during turns. I returned multiple times over the next week, and the tech eventually suggested a 3" lift to resolve the issue, quoting me $430 for install after I purchased the $650 lift kit. Not wanting to spend more money, I requested a tire swap to a smaller size. The shop claimed the tires were scuffed and refused to exchange them, despite only having 200 miles on them. I was told they’d follow up, but no one ever did. Fed up, I inspected the truck myself on 4/12/25 and found obvious rubbing on the crash bars and inner fender liner. I bought a saw and cut the rear crash bars off myself, which improved the turning radius. Despite this, the tires still rub. As of 4/17/25—three weeks later—I’ve had no follow-up from the shop. After 10 years of doing business with them, I’m extremely disappointed by the lack of accountability and communication.

Apr 17, 2025 · Michael Myers

Actually 0 stars!!!! Went for a popping noise in my rear suspension. Paid for a diagnostic $120 and they said it was my rear control arms. Paid $700 for them to fix and still heard noise. Went back for them to say the bushings needed replacing (another $600) when you can literally google and see the bushing actually come on the control arms. Went back to ask specifically what they fixed, they then admit that the control arms do come with bushings and now offering to do another diagnosis. So they want to charge me a twice to go back in to put a part on that was supposed to be put on initially. And it looks like they only replaced the lower control arms when the upper control arms needed replacing. So it looks like they’re trying to make this one job, 3 separate job and charge me outrageous amounts each time. At this point I need a lawyer.

Apr 04, 2025 · Meshawn McCathern

I had a tire rotation and wheel spacer torque check done here. Great team they have at this location. Proficient and willing to get the job done, you can trust them with your vehicle services.

Jan 24, 2025 · Brad Shin

Dealership told me I needed tie rods. Would cost $661, gateway inspected car and said no tie rods needed. Balanced tires, when I explained car vibrating ant 70mph. all is good! Honest! Will definitely be my mechanics of choice from now on!

Nov 08, 2024 · Robyn Bybee