Gales Auto Repair
Auto Repair StationsMichiganSaginaw CountySaginawSaginaw Township SouthState Street
Saginaw County . Michigan
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- +1 989-793-5801
- galesservicecenter.com
- 6025 State St, Saginaw, MI 48603, USA
Operating Hours
Gales Auto Repair Introduce
Located conveniently at 6025 State St, Saginaw, MI 48603, **Gales Auto Repair** stands as a prominent fixture in the local auto repair landscape. As an **Auto Repair Station**, Gales Auto Repair is dedicated to providing a comprehensive range of services and products designed to keep local vehicles running smoothly and reliably. For those in Saginaw and the surrounding areas, Gales Auto Repair offers a trusted destination for all their automotive needs, with a focus on both quality workmanship and customer satisfaction.
When you step into Gales Auto Repair, one of the first things you'll likely notice is the environment. Customers frequently commend the establishment for being **nice and clean**, a refreshing change from the stereotypical cluttered or grimy auto shops. Beyond just cleanliness, there's a distinct pleasantness that many appreciate, with one reviewer specifically noting that it "smells great in place of business." This attention to detail in maintaining a welcoming and comfortable atmosphere contributes significantly to a positive customer experience, making the process of getting your car repaired less daunting.
The core of Gales Auto Repair's offering revolves around its **services**. They are equipped to handle a wide array of vehicle problems, from routine maintenance to more complex diagnostic and repair work. While specific service lists are not provided, customer testimonials indicate their ability to address various issues effectively. For example, one customer praised them for taking care of "the problem that I was having" and doing "an awesome job getting me together." This suggests their proficiency in diagnosing and resolving diverse mechanical issues that customers bring to their attention. The efficiency with which they operate is also a recurring theme in feedback, with one customer highlighting that they were "even fast to fix my car issues." This commitment to prompt and effective service minimizes the inconvenience of vehicle downtime for their clients.
What truly sets Gales Auto Repair apart, and arguably its most significant **feature**, is its commitment to **excellent customer service**. This is a recurring sentiment in customer reviews, with phrases like "amazing customer service" and "very pleasant" being used to describe interactions. The team, including individuals like Eric and Max who are specifically mentioned in positive reviews, evidently prioritizes clear and consistent communication. One customer specifically noted that "the communication was great on their part," which is a crucial aspect of building trust and ensuring customers are informed throughout the repair process. This emphasis on customer satisfaction goes beyond just fixing the car; it extends to making the entire experience as smooth and transparent as possible. Customers are encouraged to go there if they "have a car problem" because they "won't be disappointed," a testament to the overall positive experience provided.
In terms of **promotional information**, it's important to provide a balanced view based on the available customer feedback. While Gales Auto Repair generally receives high praise for its service quality and customer interaction, a notable point of discussion involves their payment options. Specifically, they offer a **third-party service party to get a loan through**, which can be beneficial for customers who might not be able to afford a significant repair bill upfront. This can be a valuable option for many, providing flexibility in managing unexpected vehicle expenses. However, customers are advised to exercise caution and thoroughly understand the terms of any such third-party financing. One customer shared a cautionary tale regarding "KOALAFI," a third-party system that advertises a year-long loan but can incur "over 100% interest" if not paid off within 90 days. This highlights the importance of customers performing their due diligence when utilizing external financing options, irrespective of the service provider. While this feedback is directed more towards the third-party provider, it serves as a crucial piece of information for potential customers considering their payment methods at Gales Auto Repair. It is not a reflection of Gales Auto Repair's direct services but rather a point of awareness for their customers regarding associated financial products.
To contact Gales Auto Repair, you can reach them via phone at **(989) 793-5801** or mobile at **+1 989-793-5801**. Their physical address at 6025 State St, Saginaw, MI 48603, USA, makes them easily accessible for local residents. The overwhelmingly positive feedback on their customer service, the cleanliness of their facility, and their efficient repair work position Gales Auto Repair as a reputable and reliable choice for auto services in Saginaw. While understanding all aspects of financial arrangements is crucial, their core offering of quality automotive repair delivered with excellent customer care remains a significant draw for the community.
Gales Auto Repair Location
Gales Auto Repair Customer Reviews
Excellent customer service, nice clean,and it smells great in place of business. Very pleasant took care of the problem that I was having, and they did and awesome job getting me together. Thanks Eric and Max Very pleased with the outcome. So if anyone have a car problem go there and you won't be disappointed.
May 08, 2025 · carolyn hunt
I took my car in to get some work done a couple months ago and had amazing customer service. The communication was great on their part and they were even fast to fix my car issues. When it came time for payment, I couldn’t afford my $2,000 bill upfront and I was offered a third service party to get a loan through. BEWARE OF THIS THIRD PARTY SYSTEM KOALAFI!!!!!!!! They advertise it as a year “loan” and if it’s not paid off in 90 days you will be charged over 100% interest! Not blaming Gales as a company but I wish I would’ve gotten a little warning. I imagine I’m not the only person who got screwed like this so just posting as a heads up.
May 08, 2025 · Payge Brandt
Had to delete my old review praising the work here from past experience at another location. Anyways. I needed some All Season Tires for the lovely snow here. Definitely was in a bind since other Tire Shops had little to nothing in stock and not what I wanted anyways. I called up Max, him and the bros did their thing. Under 72 hours, possibly 48 hours, I can’t remember but I was in the shop instantly and drove off with some amazing General GMAX AS-07. They are definitely a night and day difference from my stock summer tires. I have a 2024 WRX and no they didn’t rev it or take it for a test drive. They treated my car with “White Glove Service” from start to finish. They even wrapped my old tires in bags to not get my car dirty. Always a pleasure working with them. Been a loyal customer since 2020 I think, possibly 2021. Just go here and get it done. Trust me!
Dec 18, 2024 · Aaron Rodea
I recently took my vehicle to Gales on State Street after the mechanic I had been using for several years referred me to them for their expertise. From start to finish, these gentlemen are absolutely top-notch. Everything from setting up the appointment, dropping off my vehicle, waiting while my vehicle's issue was identified, being taken back in the shop so I could receive a thorough explanation of the cause of the issues and what steps were required to resolve the issues, and then since it was getting towards the end of the business day and they didn't have the necessary parts, I was told my vehicle would be done probably sometime later the following day. And then for the first time ever in my experience with any mechanic, or any service for that matter, I was shocked when I received a text message from Gales the next morning. One of the mechanics had stayed after hours the night before to complete the repairs on my vehicle and it was ready by 8:30 the following morning! And I am still floored at how fair their pricing is. Honestly it is way more than fair because my total was much less than I was anticipating having to spend on these repairs. I am beyond grateful and so appreciative of Gales on State Street, and I'm thankful for every single one of the crew members there. They all demonstrate professionalism, they are clearly highly skilled mechanics, they are very effective and efficient at their jobs, and above all, they demonstrate honesty and integrity which is very rare these days. I give them my absolute highest recommendation and I won't take my vehicles anywhere else from now on.
Jan 23, 2025 · Allison Savage
Max is great! I took my Durango in with a gas leak and they got it fixed. They all went above and beyond to make sure everything was good and that I was happy with their service. I’ll definitely go back in the future!!
May 05, 2025 · Jamie Heck
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