G & M Glass & Mirror

(27 reviews)

Auto Repair StationsNew YorkWestchester CountyYonkersGetty SquareYonkers Avenue

Westchester County . New York

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 8:30 AM - 4:30 PM
Tuesday 8:30 AM - 4:30 PM
Wednesday 8:30 AM - 4:30 PM
Thursday 8:30 AM - 4:30 PM
Friday 8:30 AM - 4:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed

G & M Glass & Mirror Introduce

While the broader platform category is Auto Repair Stations, it's crucial to understand that G & M Glass & Mirror specializes in a specific, yet incredibly vital, aspect of vehicle maintenance and repair: automotive glass. This includes everything from windshields and side windows to rearview and side mirrors. In many cases, damaged auto glass is not just a cosmetic issue but a significant safety concern that directly impacts the structural integrity of the vehicle and the driver's visibility. As such, G & M Glass & Mirror serves as a crucial specialist within the larger automotive repair ecosystem, providing essential services that get vehicles safely back on the road.

Environment and Customer Experience

A reputable auto glass specialist like G & M Glass & Mirror typically operates in an environment designed for precision, efficiency, and customer comfort. Their facilities would be clean, organized, and equipped with specialized tools for handling glass, minimizing the risk of contamination or damage during installation. Given the nature of glass repair, a climate-controlled environment is often essential for proper adhesive curing and optimal installation. However, a significant part of their "environment" also extends to their mobile service capabilities. Many top-tier glass repair companies offer on-site services, dispatching technicians to the customer's home, workplace, or even roadside location, which is a major convenience feature, especially for non-drivable vehicles or those with shattered windows. The customer experience at G & M Glass & Mirror would be characterized by professionalism, clear communication, and a focus on speed without compromising quality. Staff members are expected to be knowledgeable about different types of glass (tempered, laminated, OEM, aftermarket), insurance procedures, and vehicle-specific requirements. They would guide customers through the process, from initial damage assessment and quotation to scheduling and post-installation care. Transparency in pricing and honest assessments are paramount, ensuring customers feel confident in the recommended services. Reviews for similar glass and mirror businesses often praise the courteousness of the staff, their efficiency in getting the job done, and their ability to handle insurance paperwork seamlessly, reducing stress for the vehicle owner.

Comprehensive Services Offered

G & M Glass & Mirror, as a dedicated Auto Repair Station for glass, offers a focused yet comprehensive range of services specifically for vehicles. While their primary business might also include residential and commercial glass, their automotive services are critical for vehicle safety and aesthetics. These services leverage specialized tools, techniques, and materials to ensure durable and safe installations. Key automotive services typically include:

  • Windshield Repair and Replacement: This is often the most common auto glass service. They can repair small chips and cracks to prevent them from spreading, or perform full windshield replacements using high-quality laminated safety glass that meets or exceeds OEM (Original Equipment Manufacturer) standards. They would be proficient with modern windshields that may incorporate advanced driver-assistance system (ADAS) sensors, requiring precise recalibration after replacement.
  • Side Window Repair and Replacement: Addressing damage to side door glass, often caused by impact or theft. These windows are typically made of tempered glass, which shatters into small, blunt pieces for safety. Replacement requires careful removal of shattered glass and proper installation of new glass and window regulators.
  • Rear Window (Back Glass) Repair and Replacement: Similar to side windows, rear windows are usually tempered glass. Replacement involves careful removal and installation, often dealing with defroster lines and antenna elements.
  • Side Mirror and Rearview Mirror Replacement: Replacing broken or missing mirror glass, which is crucial for driver visibility and safety. This can range from simple glass replacement to more complex units with integrated turn signals, heating elements, or blind-spot monitoring features.
  • Power Window and Door Lock Repair: While primarily glass specialists, many auto glass shops extend their services to include repair or replacement of power window motors, regulators, and sometimes door lock mechanisms that might have been damaged in conjunction with glass breakage or simply worn out.
  • Sunroof and Moonroof Repair: Repairing or replacing damaged sunroof glass or mechanisms, which can be complex due to their intricate design and integration with the vehicle's roof.
  • Auto Glass for Classic Cars & Custom Vehicles: Some specialized glass shops have the capability to cut and install custom glass for vintage vehicles or unique automotive projects that require bespoke solutions.
  • ADAS Calibration: With modern vehicles relying heavily on Advanced Driver Assistance Systems (ADAS) linked to cameras and sensors often mounted on the windshield, recalibration after a windshield replacement is a critical service to ensure safety features like lane departure warning and automatic emergency braking function correctly.

For all services, the use of high-quality glass and adhesives is paramount, often from reputable manufacturers, to ensure structural integrity and a long-lasting repair.

Key Features and Strengths

A leading auto glass and mirror specialist like G & M Glass & Mirror would distinguish itself through several key features:

  • Specialized Expertise: Their primary focus on glass and mirror means they possess deep knowledge, specialized tools, and experienced technicians specifically trained in automotive glass installation and repair techniques.
  • Mobile Service Convenience: The ability to perform services at the customer's location greatly enhances convenience, reducing downtime and eliminating the need for towing.
  • Direct Insurance Billing: Many reputable auto glass companies work directly with major insurance carriers, simplifying the claims process for customers and often handling all the necessary paperwork. This seamless interaction reduces customer stress.
  • Quality Materials & Workmanship: A commitment to using high-quality OEM or equivalent aftermarket glass and industry-standard adhesives ensures the integrity and longevity of the repair, often backed by a warranty.
  • Fast Turnaround Times: For common repairs like windshield replacements, efficiency is key. They aim to complete services quickly to minimize customer inconvenience.
  • Safety Focus: Understanding that auto glass is a crucial safety component (e.g., windshields contribute to structural rigidity and airbag deployment effectiveness), they prioritize safe and proper installation.
  • Customer Satisfaction: Positive reviews consistently highlight the professionalism, friendliness, and efficiency of the service, leading to high customer satisfaction and repeat business.
Promotional Information and Added Value

While specific seasonal promotions might vary, G & M Glass & Mirror inherently offers several value propositions and benefits that serve as ongoing "promotional" features for local users:

  • Free Estimates: Most auto glass companies offer free, no-obligation quotes for repairs or replacements, allowing customers to understand costs upfront.
  • Mobile Service at No Extra Charge: The convenience of mobile service is often provided at no additional cost to the customer, making it a highly attractive option.
  • Lifetime Warranty on Workmanship: Many reputable glass shops offer a lifetime warranty on their workmanship against leaks or defects, providing significant peace of mind. Glass itself may carry a separate manufacturer's warranty.
  • Insurance Claim Assistance: Their expertise in handling insurance claims directly saves customers time and simplifies a potentially complex process.
  • OEM and Aftermarket Options: Providing choices between OEM and high-quality aftermarket glass allows customers to balance cost with manufacturer-specific preferences.
  • Prompt Emergency Service: For shattered windows or immediate safety concerns, a rapid response time is a key value, allowing customers to secure their vehicles quickly.

In essence, G & M Glass & Mirror operates as a specialized and crucial Auto Repair Station, focusing on the integrity and safety of vehicle glass. By combining expert technicians, advanced techniques, and a strong commitment to customer convenience and satisfaction, they provide an indispensable service that ensures vehicles are not only aesthetically pleasing but also safe and roadworthy.

G & M Glass & Mirror Location

G & M Glass & Mirror Customer Reviews

Expectations above and beyond. Job well done. Prices are reasonable. The owner is a pleasant and uplifting person. Recommendations is plus in my book

Aug 22, 2024 · William Sheftall

Glass & Mirror Inc. is one of the finest company's I have ever done business with. All the staff is personable, knowledgeable and solution orientated. I purchased a sliding glass shower door which was installed by Brandon, who really listened and did what was needed. The quality of the door and install was top notch. I highly recommend this company for a great price, fine quality and a professional job.

Jan 20, 2021 · Roger Meyer

Excellent experience. Fixed a Pella glass pane that was deemed unfixable. Highly recommend. Mitch was great.

Oct 19, 2023 · Noam S

Great guys here I called and explained my double pane window was broken and he said let me take a look came in 15mins flat !!! fixed the window in 2 hours and brought it right back !! Friendly service with a smile!! Thanks so much :)

Mar 03, 2021 · Teekeesh Corwell

Terrible service, never showed up for the appointment that toke more than a week waiting for it, after i called he came next day, measured and 2 weeks after I called to hear that he can’t get the glass, never called to informe. I DO NOT recommend THIS BUSINESS!

Mar 16, 2022 · Marcia Tonioli Smith