FTR Truck & Auto

Located at 707R Kings Rd, Schenectady, NY 12304, FTR Truck & Auto operates as a local auto repair station serving the Schenectady community. You can reach them by phone at (518) 816-2172 or via mobile at +1 518-816-2172. As an "Auto Repair Station" within the platform category, FTR Truck & Auto aims to provide essential maintenance and repair services for both personal vehicles and commercial trucks.

The core services offered by FTR Truck & Auto revolve around general vehicle maintenance and specific repairs. Based on customer feedback, services include routine tasks such as brake jobs and more comprehensive work like vehicle inspections. They are equipped to handle various issues for both cars and box trucks, indicating a breadth of capability in their service offerings. For instance, one customer specifically highlighted bringing in a "box truck for inspection" where necessary parts were repaired and advice was given. This suggests they can cater to the needs of both individual car owners and those managing small fleets or commercial vehicles.

When considering the environment and customer experience at FTR Truck & Auto, there's a mixed picture based on publicly available reviews. One customer described the office environment as having an unpleasant odor and noted that the staff's demeanor suggested unprofessional conduct. This review indicated a very negative experience with the owner being described as "rude as all hell" and even threatening physical removal, despite agreement to the bill. The individual also expressed a lack of trust in the technicians. This feedback points to potential concerns regarding the professionalism of the staff and the overall atmosphere within the premises.

However, another customer provided a contrasting and positive account. This individual reported a very satisfactory experience, stating that FTR Truck & Auto "really took care of me" during a box truck inspection. This customer praised the business for repairing necessary parts, offering "great advice," and providing "Very friendly & great customer service all around." This positive review concludes with an intention to return for future services, highlighting a positive customer interaction and a sense of trust and satisfaction with the work performed.

Given these divergent experiences, FTR Truck & Auto appears to have had inconsistent customer interactions. While some aspects of their service, such as addressing essential repairs and providing advice, seem to be appreciated by certain customers, concerns regarding customer interaction and the shop's atmosphere have also been raised. It's important for potential customers to consider these varied perspectives when evaluating FTR Truck & Auto for their vehicle maintenance and repair needs.

For those in Schenectady and the surrounding areas looking for an auto repair station, FTR Truck & Auto provides services ranging from basic brake work to more detailed inspections for various vehicle types, including trucks. As with any service provider, it is often advisable to communicate clearly about expectations and observe the initial interaction to ensure it aligns with your comfort and service requirements.