Frontline Auto Tech

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 3:00 PM
Saturday Closed
Sunday Closed

Frontline Auto Tech Introduce

Welcome to Frontline Auto Tech, your local Auto Repair Station situated at 955 E North Village Dr, Shipshewana, IN 46565, USA. As a dedicated provider of automotive repair and maintenance services in the Shipshewana area, Frontline Auto Tech aims to keep your vehicle running smoothly and safely. You can reach them at (260) 768-3095 or via mobile at +1 260-768-3095.

Based on available information, Frontline Auto Tech has garnered a reputation for effectively diagnosing and resolving complex vehicle issues. One customer shared a positive experience, highlighting their success in fixing a problem that another shop had repeatedly failed to address. This suggests a level of expertise and diagnostic capability that sets them apart. The customer also noted their intention to remain loyal to Frontline Auto Tech for future service needs, frequently recommending them to others. This speaks volumes about the trust and satisfaction they have experienced over three years of patronage.

However, it's important to consider all feedback to gain a balanced understanding. Another customer expressed concerns regarding communication and the time it takes to get a vehicle into the shop. They mentioned a significant waiting period for appointments, sometimes as long as two weeks. While acknowledging that the quality of work performed is generally good once the vehicle is attended to, their experience with warranty work was less satisfactory. This customer felt that warranty repairs should receive higher priority and expressed frustration with perceived delays and a lack of proactive communication regarding the repair timeline. The experience described instances of inconsistent information from different staff members and a feeling that customer concerns about waiting times were not adequately addressed.

Considering these varied experiences, potential customers can anticipate that Frontline Auto Tech likely possesses strong technical skills and a capability to resolve challenging automotive problems. The positive review underscores their ability to successfully diagnose and fix issues that other mechanics might overlook. This suggests a team of knowledgeable and competent technicians dedicated to quality workmanship once they begin working on a vehicle.

However, prospective clients should also be aware of the potential for longer wait times for appointments and the importance of clear and consistent communication regarding the status of their vehicle. If you require immediate service or prioritize rapid turnaround times, it might be prudent to inquire about the current appointment schedule and discuss communication preferences upfront.

While specific details about the shop's environment are not explicitly mentioned in the provided information, the fact that customers are willing to wait for their services suggests a level of trust in their expertise that outweighs potential inconveniences. It's reasonable to infer that Frontline Auto Tech is equipped with the necessary tools and technology to perform a range of automotive repairs and maintenance.

In terms of services offered, based on the positive review mentioning the resolution of a previously unresolved issue, it is likely that Frontline Auto Tech provides comprehensive diagnostic services to accurately identify the root cause of vehicle problems. They also offer repair services across various vehicle systems. The mention of warranty work indicates that they handle repairs covered under manufacturer or aftermarket warranties.

Features that seem to characterize Frontline Auto Tech include a strong diagnostic capability, the ability to solve complex issues, and a commitment to quality work once a vehicle is in their care. The repeated positive recommendation from a long-term customer suggests a foundation of trust and successful outcomes for many clients.

Promotional information is not explicitly provided in the reviews. However, the positive word-of-mouth referral mentioned by one customer acts as a form of organic promotion, highlighting their satisfaction and willingness to recommend Frontline Auto Tech to others. For specific promotions or service specials, it would be best to contact Frontline Auto Tech directly using the provided phone numbers.

In summary, Frontline Auto Tech in Shipshewana, IN, appears to be a local auto repair station known for its ability to effectively diagnose and repair vehicle issues, even those that other shops have struggled with. While some customers have experienced longer wait times for service and expressed a desire for more proactive communication, the positive feedback highlights their expertise and the quality of their work. If you are looking for a mechanic in the Shipshewana area who can tackle complex automotive problems, Frontline Auto Tech is a potential option. However, it is advisable to call ahead to inquire about appointment availability and discuss your communication preferences to ensure a smooth service experience.

Frontline Auto Tech Photos

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Frontline Auto Tech Location

Frontline Auto Tech Customer Reviews

We started using Frontline 3 years ago, and we will never go anywhere else! They fixed a vehicle that had been to another repair shop repeatedly but never successfully fixed. That other shop kept giving us a different diagnosis every time we took our vehicle in but the problem didn’t get resolved until we took it to Frontline. They are very busy and you have to wait a while for an appointment, but I have always found them to be honest and easy to communicate with. We recommend them often!

Oct 31, 2022 · Linda Yoder

My opinion of the perfect mechanic is someone who communicates with the owner on what is going on with their vehicle at all times. Someone who, not only honors the warranty on parts but completes the warranted job right away. This does not describe this place. Don't get me wrong. Once they get to your vehicle, they do a good job...if you are willing to wait...and wait! There is at least a 2 week wait to get your vehicle in the shop. In the beginning, we were told that, once they get to the job, they stay on it until the job is completed. I guess that does not apply to warranty work. We had a warranty on a part which they honored but, again, we had to wait...and wait. This should be the exact opposite. If you have a warranted job, this job should be first priority. There was definitely a lack of communication as well as one person telling us one thing and another person telling us something completely different. Here's an idea! Talk to the customer. Let them know you can't get to the vehicle because something came up. No time to do that? Hire another mechanic. Also, when I asked when I would get my vehicle back, I was asked if I noticed the parking lot full of cars waiting to be fixed. Sorry, but that is not my problem. Even though the work is warrantied, I will not use this place ever again.

Jun 06, 2017 · A A

I had some work that needed to be done on my gas tank. Other shops had turned me away Since the part that was needed is no longer produced. The guys at front line were able to complete the job and get me back on the road In a timely manner.

May 02, 2023 · Alex Creekmur

Sam is a top notch mechanic! Great Service

Nov 13, 2024 · Matt Miller

I've been taking my vehicles to Frontline for 4 or 5 years now. They always do great work. Easy to work with. Always finished on time as scheduled.

Sep 05, 2017 · Curt Riegsecker