Friermood Tire & Alignment Inc

Friermood Tire & Alignment Inc, situated at 1699 Stitt St, Wabash, IN 46992, USA, operates as a prominent "Auto Repair Station" within the local community. They can be reached via phone at (260) 563-2758 or mobile at +1 260-563-2758. As their name suggests, Friermood Tire & Alignment Inc specializes in tire-related services and wheel alignments, while also providing a range of general auto repair services. This establishment aims to serve the automotive needs of residents and businesses in Wabash, Indiana, and the surrounding areas by offering both essential goods (tires) and critical services for vehicle maintenance and performance.

As an "Auto Repair Station" with a specific focus on "Tire & Alignment," Friermood offers a core set of services vital for vehicle safety and performance. Their primary services include tire sales, installation, mounting, balancing, and repair. This means they are equipped to handle various tire issues, from fixing a simple "road hazard stuck in a tire" to recommending and installing a "new tire" when a repair isn't sufficient. They likely offer a selection of tire brands, including major ones like Firestone, Mastercraft, Bridgestone, and Hankook, catering to diverse vehicle types and budgets. Crucially, wheel alignment services are also a cornerstone of their offerings, ensuring proper vehicle handling, tire longevity, and fuel efficiency. Beyond these specializations, a comprehensive auto repair shop often provides general automotive services like brake inspections and repairs, and engine performance tune-ups. Some information suggests they are also a NAPA AutoCare Center, which implies a broader range of general auto repair services, adherence to a Code of Ethics, and the use of quality NAPA parts.

The environment of Friermood Tire & Alignment Inc would typically be a functional and organized space designed to efficiently handle tire and alignment services, as well as other general auto repairs. One would expect a clean service bay equipped with tire mounting and balancing machines, alignment racks, and other diagnostic tools necessary for modern vehicle maintenance. A customer waiting area, though perhaps modest for a specialized shop, would ideally be comfortable. The location on Stitt St in Wabash suggests a local business presence, possibly in an industrial or commercial area, providing easy access for vehicle owners. Operating hours are listed as Monday to Friday from 7:30 AM to 5:00 PM, and Saturday from 7:30 AM to 12:00 PM, indicating a commitment to serving customers during standard work and weekend hours.

The services offered by Friermood Tire & Alignment Inc are highlighted by a stark contrast in customer experiences. One positive review praises their handling of a "flat tire," where they were "honest and professional," quickly determining the need for a replacement and setting the customer up with a "new tire in our price range with absolutely no hassle." This demonstrates efficient tire repair/replacement services and a customer-focused approach. The swift service, described as "fast and extremely professional," is a significant positive. The fact that they are a NAPA AutoCare Center further implies that they offer various repair services beyond just tires and alignments, such as brake service, engine performance, and potentially other diagnostic and repair work, adhering to specific industry standards for quality and customer satisfaction.

However, another review presents a concerning aspect regarding service availability. A customer who "Called for a price to have tires mounted and asked for an alignment" and stated they would be "bringing the tires" was met with the response, "they don’t have time for that, they have too much going on. Would not recommend this business, the “tire & alignment” must not be their expertise, regardless of name." This feedback indicates that while they offer tire mounting and alignment, there may be instances where they decline service, particularly for customer-supplied tires or during busy periods. This suggests that their capacity or willingness to perform certain services might be limited at times, which is a crucial piece of information for potential customers. It implies that customers should always call ahead and clearly communicate their needs, especially if they are bringing their own parts or have specific scheduling requirements.

Key features of Friermood Tire & Alignment Inc, as gathered from the reviews, include honesty, professionalism, and speed in specific service scenarios. The positive review highlights their honesty in assessing a tire repair and professionalism in guiding the customer to a new tire solution without hassle. The efficiency and speed of their service in that instance were also highly valued. Being a NAPA AutoCare Center also means they adhere to a Code of Ethics, which includes pledging to "Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts," and to "Employ ASE-certified technicians in all areas of work performed." This certification indicates a commitment to quality standards and technician expertise. They are also described as "great people who genuinely care and will not do you wrong," suggesting a strong customer-centric approach. However, the negative review points to a potential limitation in their service flexibility or capacity management, which is a feature to be considered by customers with specific needs.

Regarding promotional information, Friermood Tire & Alignment Inc would likely use a combination of direct offers and their local reputation. As a NAPA AutoCare Center, they might participate in NAPA's national promotions or offer localized deals on NAPA parts and services. They also likely promote their core services, such as tire sales (including brands like Firestone, Bridgestone, Mastercraft, Hankook) and alignment specials. While specific, current promotional details were not extensively available beyond mentions of tire brands, the strong positive reviews serve as a powerful form of word-of-mouth promotion. A business that is "always there with reasonable prices and great service" and has "great people who genuinely care" will naturally attract customers. The contrasting review, however, could impact potential customers' willingness to call for certain services, making direct communication about their current service capacity critical for any promotional efforts.

In conclusion, Friermood Tire & Alignment Inc at 1699 Stitt St, Wabash, IN, operates as an "Auto Repair Station" specializing in tire and alignment services, while also offering general auto repair as a NAPA AutoCare Center. The business is praised for its honesty, professionalism, and efficient service, particularly in tire-related emergencies. However, there's an indication that their capacity for certain services, such as mounting customer-supplied tires, might be limited at times, leading to service refusals. For local users in Wabash, Friermood Tire & Alignment Inc presents itself as a reliable option for professional tire and alignment needs, and likely for general auto repairs, provided customers confirm service availability for specific requests. Their adherence to NAPA AutoCare standards suggests a commitment to quality, while direct customer experiences highlight both their strengths and potential limitations in service delivery.