Fred's Automotive llc

Fred's Automotive LLC, located at 809 Grand St, Bridgeport, CT 06604, USA, operates within the Auto Repair Stations category, providing a range of automotive repair and maintenance services. Introducing this establishment to local users requires a balanced perspective based on the limited and somewhat conflicting customer feedback available online.

As an Auto Repair Station, Fred's Automotive LLC likely offers a variety of common automotive services. These typically include diagnostics, general repairs covering engine, brakes, exhaust systems, electrical systems, and more, as well as routine maintenance such as oil changes and inspections. One specific service mentioned in the reviews is the replacement of an O2 sensor.

One customer review expresses significant disappointment with their experience. They visited Fred's Automotive LLC seeking an O2 sensor replacement on their Acura, noting their proximity to the shop. Despite the engine not being excessively hot, they were turned away due to the shop being "busy" and asked to return on Thursday. The quoted price for the O2 sensor replacement was $125. The reviewer also noted the shop appeared empty when they returned a couple of hours later, suggesting the initial reason for refusal might not have been entirely accurate. This negative experience led the customer to believe they were turned away due to laziness, resulting in the loss of their business.

Conversely, another customer review offers a positive long-term perspective. This individual states they have been using Fred's services for four years and consistently found him to "always make the time to get the job done" at "very reasonably priced" rates. This positive feedback suggests that Fred's Automotive LLC has the capacity to provide satisfactory service and fair pricing to its regular customers.

The contrasting nature of these two reviews makes it difficult to definitively describe the environment and typical service experience at Fred's Automotive LLC. The positive review implies a helpful and accommodating environment for established customers, while the negative review suggests potential issues with immediate service availability and pricing for new or less familiar customers. The discrepancy regarding the shop's busyness also raises questions about transparency in managing workload.

In terms of services, Fred's Automotive LLC offers general auto repair, including tasks like O2 sensor replacement. The positive review's mention of Fred "always mak the time to get the job done" suggests a willingness to handle various repair needs. However, the negative review indicates that immediate service may not always be available, potentially depending on the perceived workload or the nature of the repair.

Features of Fred's Automotive LLC, based on the limited feedback, include:

• General auto repair services: Including O2 sensor replacement and likely other common automotive repairs.
• Potentially reasonable pricing: One long-term customer found the prices to be very reasonable.
• Established customer relationships: The positive review indicates a history of reliable service for regular customers.

• Possible difficulty in obtaining immediate service: Depending on the shop's perceived busyness.
• Potentially higher pricing for certain services: The $125 quote for an O2 sensor replacement was deemed too high by one customer compared to a neighboring shop.
• Inconsistent assessment of urgency: The refusal to perform a seemingly quick repair due to being "busy," followed by an empty shop later, raises concerns.

There is no promotional information provided in the reviews. Auto repair shops sometimes offer discounts on specific services or seasonal specials. Local users interested in Fred's Automotive LLC would need to contact them directly to inquire about their pricing for specific repairs and any current promotions they might be offering.

For local users in Bridgeport, CT, considering Fred's Automotive LLC, the available feedback presents a mixed bag. The positive review from a long-term customer is reassuring, suggesting that they can provide good service and fair prices to those they have an established relationship with. However, the negative experience of a new customer being turned away for a seemingly straightforward repair and the perception of overpricing are significant points of concern. Potential new customers might want to inquire about service availability and obtain a clear quote before committing to any work, perhaps even comparing prices with other local auto repair shops, as the dissatisfied customer ultimately did with a more favorable outcome next door.

The incident described in the negative review highlights the importance of clear communication and customer service, especially for new clients. While a shop might genuinely be busy at times, the perception of being turned away unnecessarily can lead to a negative impression and loss of future business. The stark contrast with the positive long-term experience suggests that the quality of service might vary depending on the circumstances or the customer's relationship with the shop.

In conclusion, Fred's Automotive LLC in Bridgeport, CT, is an Auto Repair Station that has received both positive feedback from a long-term customer regarding reasonable pricing and consistent service, and negative feedback from a new customer who experienced being turned away for a seemingly quick repair and perceived overcharging. Local users should consider these contrasting experiences and might benefit from seeking clear communication about service availability and pricing before choosing to use Fred's Automotive LLC for their car repair needs.