Fortes Auto Body
Auto Repair StationsCaliforniaSanta Clara CountySunnyvaleKern Avenue
Santa Clara County . California
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- +1 650-967-7712
- fortesautobody.com
- 1137 Kern Ave, Sunnyvale, CA 94085, USA
Operating Hours
Fortes Auto Body Introduce
Fortes Auto Body is a trusted name in the automotive repair industry, offering comprehensive services to keep your vehicle running smoothly. Located at 1137 Kern Ave, Sunnyvale, CA 94085, this establishment has been serving the local community with professionalism and expertise since its inception.
Specializing in auto repair, Fortes Auto Body caters to a wide range of needs, including collision repair, general maintenance, and diagnostics. Their team of skilled technicians is dedicated to delivering high-quality service, ensuring your vehicle is repaired efficiently and effectively. The establishment prides itself on using only the best tools and parts, guaranteeing long-lasting repairs.
The environment at Fortes Auto Body is designed to be welcoming and comfortable for all customers. They understand the stress of dealing with car issues and aim to make the experience as smooth as possible. From the moment you arrive, their friendly staff will assist you, providing clear communication about your vehicle's condition and repair options.
Fortes Auto Body offers a variety of services tailored to meet your needs:
- Collision Repair: Expertise in handling all types of body damage, from minor dents to major frame repairs.
- Maintenance Services: Regular tune-ups, oil changes, and inspections to keep your car in top shape.
- Diagnostics: Advanced tools to identify and resolve underlying issues quickly.
- Painting & Refinishing: High-quality paint jobs that restore your vehicle's original appearance.
One of the standout features of Fortes Auto Body is their commitment to customer satisfaction. They believe in building long-term relationships with their clients by providing exceptional service every time. Whether you're bringing in your car for a routine check-up or dealing with unexpected repairs, they strive to make the process as seamless as possible.
Fortes Auto Body operates Monday through Friday from 8:00 AM to 4:00 PM, ensuring convenience for those with busy schedules. Their location in Sunnyvale makes them easily accessible for residents of the surrounding areas.
Customer feedback is an essential part of understanding the service quality at Fortes Auto Body. While some reviews highlight their professional approach and reliable work, others have shared different experiences. For instance, one customer mentioned concerns about communication and transparency during repairs. It's important to note that individual experiences can vary, and it's always advisable to research and read multiple reviews before making a decision.
Despite the mixed feedback, Fortes Auto Body remains a viable option for those seeking auto repair services in the area. Their years of experience and skilled team ensure they have the expertise to handle various vehicle makes and models.
If you're looking for a reliable auto repair shop in Sunnyvale, CA, Fortes Auto Body is worth considering. Their comprehensive services, combined with a dedicated team, make them a local resource for keeping your vehicle on the road.
Fortes Auto Body Location
Fortes Auto Body Customer Reviews
Debbie, who works as the receptionist, was nice and helpful to me. As for the rest of the experience, I would say no. Rob, the one who worked on my car, is incompetent at his job. He messed up my car head unit system while trying to fix my car and refuse to acknowledge that it was their fault. He kept making excuses. Saying that it was a recall and then brought up the antenna installed on my car. The antenna was a cell phone booster and had nothing to do with anything. I had the booster on my car for 4 years and, at the time of the repair, it wasn't connected to anything. Prior to taking the car to the auto repair, the head unit was working fine. It was not until they worked on my car, and on week 2, I got a notice on the Toyota app that they caused a malfunction on my car. It literally caused my head unit to not work. I could not use the rear camera, listen to music, or change any settings on my car. Instead, they tried to blame it on Toyota and stated it was a recall for the car. After taking it to the Toyota Service department, all Toyota did was a hard reset, and my car was back to normal. Had to go through the insurance for the $280 reimbursement. They wasted my time. What's even worse is that the car was supposed to be done on week 2. I even got a call in the morning telling me that my car would be ready. When I heard nothing from them at the end of the day, I had to call them to see what was going on. Rob said they had to keep the car another week as they were still having issues fixing my car. Rob also unplugged the camera in my car. There's no reason for him to unplug it. I would never take my car back to this auto repair ever again after what I experience.
Nov 12, 2024 · Steven Bui
I had an appointment scheduled for Monday, but because I didn't respond to their phone calls by the previous Thursday, they went ahead and canceled my appointment without any prior warning. Not everyone likes to talk over phone calls, offering SMS or email confirmations would be much much more convenient for your customers!
Apr 11, 2024 · X P
this place is awesome They have great customer service I'm very Happy with the work that they did I highly recommend this place for any repairs in your vehicle It will look like new Guaranteed
Jul 29, 2024 · Rudy Cervantes
Tried to walk in for an estimate, 0 people in the lobby was immediately asked if I had an appointment, explained that I had at another body shop but they turned me away for arbitrary reasons and I wanted to do business with them instead, they told me no. Okay, off I go somewhere else then.
Mar 13, 2024 · Jared S (Jerry)
repaired my vehicle quickly and effectively, plus great customer service!
Mar 05, 2024 · Rekha Nagarajan
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