Ford & Sons Salvage

Welcome to Ford & Sons Salvage, a distinguished Auto Repair Station located at 158 Fordlea Rd in Westtown, New York. While operating within the platform category that includes auto repair services, Ford & Sons Salvage primarily functions as a salvage yard and auto parts store, offering a valuable resource for local users and even those from a distance seeking used auto parts. Based on the glowing testimonials from satisfied customers, Ford & Sons Salvage stands out for its exceptional service, willingness to go above and beyond, and fair pricing. If you are in search of specific auto parts, particularly for trucks, Ford & Sons Salvage is a place worth considering for their unique approach and customer-centric attitude.

The environment at Ford & Sons Salvage, as suggested by customer reviews, is one that prioritizes helpfulness and customer satisfaction. One reviewer who traveled 3 1/2 hours to visit the yard was impressed by their proactive approach of sending multiple photos of the requested truck bed. This level of service, which the customer noted is uncommon in their experience with other salvage yards, indicates a willingness to communicate effectively and provide detailed information remotely. Upon arrival, the customer found the part "ready to go," suggesting efficiency and organization in their operations. Furthermore, the willingness of the staff to "drop what they were doing to cut" rocker panels off a cab for the same customer demonstrates a flexible and accommodating approach to meeting specific customer needs. The overall impression is of a salvage yard that is not only well-stocked but also staffed by individuals who are willing to put in the extra effort to assist their customers.

The primary services offered by Ford & Sons Salvage revolve around the sourcing and sale of used auto parts. The positive reviews highlight the availability of larger components like truck beds and smaller, more specific parts like rocker panels. Their ability to provide photographic evidence of parts remotely suggests a good inventory management system and a commitment to ensuring customers know what they are getting before making a trip. The willingness to custom-cut parts, as demonstrated with the rocker panels, indicates a level of service that goes beyond simply selling whole, pre-dismantled components. This adaptability to customer requests can be a significant advantage for those needing specific sections or parts that might not be readily available elsewhere. The general sentiment of "Fantastic service today, made my day!" further implies a positive and helpful interaction across their service offerings.

A key feature of Ford & Sons Salvage is their exceptional customer service. The willingness to send multiple photos to an out-of-state customer is a significant differentiator, saving the customer time and ensuring the part met their needs. The readiness to stop current tasks to fulfill a specific request, like cutting rocker panels, showcases a dedication to customer satisfaction that is not always found in salvage yards. This level of personalized attention and the positive attitude of the staff, as implied by the reviews, make Ford & Sons Salvage a standout establishment within the Auto Repair Stations category, particularly for those seeking used parts.

Another notable feature is their fair pricing. The customer who had the rocker panels cut off mentioned receiving a "very good price on everything." This suggests that Ford & Sons Salvage not only provides excellent service but also does so at competitive and reasonable rates. For those looking for cost-effective solutions for their auto repair needs, the combination of helpfulness and good pricing makes Ford & Sons Salvage a compelling option.

The fact that a customer who lives 3 1/2 hours away was so impressed with their service that they took the time to leave a detailed positive review speaks volumes about the impact of Ford & Sons Salvage's approach. Their ability to cater effectively to both local and distant customers highlights their commitment to providing a superior experience. The sentiment, "Wish more salvage yards had people like these guys!" serves as a strong endorsement of their exceptional service standards.

Currently, there is no specific promotional information mentioned in the provided customer reviews. However, their consistent delivery of fantastic service and very good pricing can be considered an ongoing commitment to providing excellent value to their customers. For any potential discounts or special offers on specific parts, it is recommended to contact Ford & Sons Salvage directly.

For local users in Westtown, NY, and even those in surrounding regions or further afield, Ford & Sons Salvage offers a unique and highly praised experience within the realm of auto parts and salvage. Their willingness to go the extra mile, provide detailed information remotely, accommodate specific requests, and offer fair pricing makes them a valuable resource for anyone seeking used auto parts, especially truck beds and potentially custom-cut body panels. The overwhelmingly positive feedback underscores their commitment to customer satisfaction and sets them apart from typical salvage yards.

To inquire about their current inventory of auto parts or to discuss your specific needs, please contact Ford & Sons Salvage at (845) 726-3288 or +1 845-726-3288. Their location at 158 Fordlea Rd, Westtown, NY 10998, USA is accessible for those in the area. Reach out to them and experience the fantastic service that has earned them such high praise from their customers.

In summary, Ford & Sons Salvage offers:

• Fantastic and highly praised customer service.
• A willingness to send photos of parts to remote customers.
• The ability to accommodate specific requests, such as custom cutting parts.
• Very good and fair pricing on their auto parts.
• A helpful and efficient approach to fulfilling customer needs.
• A positive experience that leaves a lasting impression on customers, even those from far away.

Choose Ford & Sons Salvage for an exceptional auto parts sourcing experience where customer satisfaction is clearly a top priority. Their unique approach and dedication to helpfulness make them a standout choice in the Auto Repair Stations category for those seeking quality used parts.