FleetPride Service Center

FleetPride Service Center is a cornerstone of the heavy-duty truck and trailer industry in the United States. Operating as a specialized Auto Repair Station within the commercial vehicle sector, FleetPride distinguishes itself by offering a vast inventory of aftermarket parts alongside comprehensive service and repair capabilities for Class 6-8 trucks and trailers. With a nationwide footprint encompassing over 65 dedicated Service Centers and an additional 140 shops offering specialized services across 30 states, FleetPride is the nation's largest independent heavy-duty aftermarket full-service provider.

The environment at a FleetPride Service Center is geared specifically towards the needs of commercial vehicle operators and fleet managers. You can expect a robust, purpose-built facility with multiple large bays capable of accommodating semi-trucks, trailers, and other heavy-duty vehicles. The focus is on efficiency and minimizing downtime, which is critical for businesses relying on their fleets. Service centers are equipped with specialized tools and diagnostic equipment designed for heavy-duty applications. The staff, from parts specialists to service technicians, are highly experienced and knowledgeable in heavy-duty truck and trailer systems. They understand the urgency of commercial repairs and strive to provide quick diagnoses and efficient solutions. FleetPride prides itself on its problem-solving approach, aiming to fix "problems, not symptoms," and getting the job done right the first time. The customer experience emphasizes reliability, competitive rates, and faster turnaround times compared to many dealerships.

FleetPride Service Centers offer a full spectrum of services to support the diverse needs of heavy-duty trucks and trailers, serving various industries including agriculture, construction, energy, freight and shipping, food and beverage, mining, transit, waste management, and more. Their eight major service categories include:

• Drive-in Services: Covering general maintenance and walk-in repair needs for quick turnarounds.
• Transmissions and Differentials: Expert diagnostics, repair, and replacement for these critical drivetrain components.
• Spring Shop Services: Specializing in suspension components, including spring repair and replacement to ensure proper load handling and ride quality.
• Inspections: Performing various inspections, including preventative maintenance inspections (PMs), Department of Transportation (DOT) inspections, and other regulatory compliance checks.
• Engine Repair: Comprehensive diagnostics and repairs for heavy-duty diesel engines, from minor issues to major overhauls. This includes after-treatment diagnostics and repair.
• Driveline and Flywheel Services: Addressing issues with driveshafts, U-joints, and flywheels to ensure smooth power transfer.
• Fluid Power/Hydraulics Systems: Repair and maintenance of hydraulic systems commonly found on work trucks, construction equipment, and other specialized vehicles.
• Other Services: This broad category can include, but is not limited to:
• Brake System Repair: Inspection, repair, and replacement of air brakes, hydraulic brakes, and associated components.
• Electrical System Diagnostics: Troubleshooting and repairing electrical issues specific to heavy-duty vehicles.
• HVAC Services: Maintenance and repair of heating and air conditioning systems in truck cabs.
• Custom Installations: Capabilities for various custom fabrications and installations.
• Tanker Work: Specialized services for tanker trucks.
• 24 Hour Mobile Service: Some locations may offer mobile repair services, providing on-site assistance for breakdowns.
• Heavy-Duty Parts Sales: Backing their service centers is FleetPride's extensive network of over 280+ parts locations. They offer a vast inventory of heavy-duty aftermarket parts for all makes and models, with relationships with all the largest brands in the industry. Customers can also find over 1 million truck and trailer parts on their e-commerce platform.

FleetPride Service Centers offer several compelling features that distinguish them in the heavy-duty vehicle repair market:

• Nationwide Coverage and Local Expertise: With the largest footprint in the heavy-duty aftermarket, FleetPride provides consistent service quality across its extensive network while maintaining local expertise at each branch. This means local operators get personalized service backed by national resources.
• All Makes and Models: Unlike dealership service centers that might specialize in one brand, FleetPride technicians are equipped to diagnose and fix all makes and models of heavy-duty trucks and trailers, making them a versatile solution for diverse fleets.
• Minimized Downtime: FleetPride's core value proposition is to "Keep Downtime Down." They emphasize competitive rates, faster turnaround times, and getting the job done right the first time to ensure commercial vehicles are back on the road quickly.
• Nationwide Parts Warranty: All work performed at FleetPride Service Centers is backed by FleetPride's nationwide parts warranty, providing significant peace of mind for customers regarding the quality and durability of both parts and labor.
• Expert Technicians: Their service technicians are highly trained and experienced in heavy-duty repair, capable of handling everything from preventative maintenance to complex engine overhauls.
• Extensive Parts Inventory: The sheer scale of their parts inventory, supported by five distribution centers and thousands of local parts, means they can quickly source even obscure or specialized components.
• Problem-Solving Approach: They pride themselves on "solving problems, not symptoms," indicating a thorough and diagnostic approach to repairs rather than just quick fixes.
• Digital Solutions: FleetPride also offers industry-leading digital solutions through their e-commerce platform, FleetPride.com, allowing customers to easily find parts, manage orders, and access support.

FleetPride Service Centers regularly offer promotions and deals tailored to the needs of heavy-duty vehicle owners and fleet managers. These promotions are typically advertised on their official website under the "Deals" section and through local branch communications. Common promotional offers include:

• Seasonal Service Specials: Discounts on essential services like cooling system inspections and services, or preventative maintenance packages.
• Tire Inspection Specials: Often available to ensure tire health and safety for heavy-duty vehicles.
• Parts Deals: Discounts on specific heavy-duty parts, which can vary by season or manufacturer.
• Financing Options: For larger repair jobs or parts purchases, FleetPride may offer financing solutions, such as paying no interest on purchases over a certain amount if paid in full within a specified period (e.g., 6 months) through specialized credit cards like the "Find Truck Service® credit card."

FleetPride has branches and service centers across numerous states, including major locations in California, Texas, Pennsylvania, Ohio, and many more. Customers can easily find their nearest service center or parts branch using the locator tool on FleetPride.com. Most locations operate during standard business hours, typically Monday through Friday, with some parts branches also open on Saturdays. Certain locations may even offer 24-hour mobile service for emergency breakdowns. This widespread accessibility and focus on comprehensive heavy-duty solutions make FleetPride Service Center an indispensable partner for commercial vehicle operators looking to maximize uptime and ensure the longevity of their assets.