Fleet Services by Cox Automotive, Doraville

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  • +1 770-449-3910
  • www.coxautoinc.com
  • 6802 Buford Hwy NE, Atlanta, GA 30340, USA

Operating Hours

Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

Fleet Services by Cox Automotive, Doraville Introduce

Fleet Services by Cox Automotive, located in Doraville, is a specialized and extensive Auto Repair Station uniquely positioned to serve the diverse needs of commercial vehicle fleets. Unlike typical neighborhood auto repair shops that cater primarily to individual passenger cars, this facility is part of a much larger national network, leveraging the vast resources and expertise of Cox Automotive to provide unparalleled maintenance and repair solutions for light, medium, and heavy-duty trucks and trailers. For businesses and organizations that rely heavily on their vehicle fleets for operations, Fleet Services by Cox Automotive in Doraville stands as a critical partner in ensuring maximum uptime, efficiency, and compliance.

The environment at Fleet Services by Cox Automotive in Doraville is engineered for the demands of commercial vehicle maintenance. You would typically find a large-scale, industrial-grade facility equipped with multiple spacious bays capable of accommodating large trucks, trailers, and RVs. The workshops are often highly organized, reflecting a systematic approach to fleet management and repair. Advanced diagnostic equipment, specialized tools for heavy-duty vehicles, and dedicated areas for accident repair, painting, and refurbishment are characteristic features. The atmosphere is professional and focused, with a team of highly trained technicians working diligently to minimize vehicle downtime. While a comfortable waiting area might be available for fleet managers or drivers, the primary emphasis of the environment is on robust infrastructure and efficient operational flow, designed to handle a high volume of complex commercial vehicle repairs and maintenance tasks. This setup underscores their capability to provide comprehensive and specialized care for entire fleets.

The services offered by Fleet Services by Cox Automotive are extensive and tailored to the unique requirements of commercial fleets. Their core offerings include **scheduled preventative maintenance** programs designed to keep vehicles running optimally and to prevent unexpected breakdowns, which are costly for businesses. They perform **unscheduled repairs** to address immediate mechanical issues, covering everything from engine and transmission work to brake systems, electrical issues, and diagnostic troubleshooting for complex vehicle systems. A significant differentiator is their provision of **on-site mobile maintenance and repair services**. This means their skilled technicians can travel to a client's location, performing routine maintenance and minor repairs on-site, during hours when the fleet is typically available, significantly reducing downtime and logistical challenges for businesses. In situations of unexpected breakdowns, they also offer **emergency mobile services**, aiming to get commercial vehicles back on the road as quickly as possible. Beyond mechanical repairs, the Doraville location often provides specialized services such as **accident repair and painting**, ensuring that damaged fleet vehicles are restored to their original condition and appearance. They also conduct **refurbishment services** to extend the life of existing fleet assets and offer **heavy mechanical repair** for more extensive issues. Furthermore, they support compliance requirements by performing necessary **DOT (Department of Transportation) inspections**, helping fleets meet safety and regulatory standards. They also engage in **trailer sales** and provide comprehensive **trailer service and repairs** for all types of commercial trailers.

Key features of Fleet Services by Cox Automotive in Doraville highlight their commitment to excellence and efficiency in fleet management. A standout feature is their **extensive network and resources**. As part of Cox Automotive, a leading force in the automotive industry, this location benefits from a robust support system, including access to over 1,500 best-in-class technicians nationwide and a fleet of over 1,200 mobile service trucks. This allows them to provide widespread coverage and consistent service quality. The presence of **ASE-certified technicians** underscores their dedication to high standards of expertise and professionalism in mechanical and body shop repairs. Their focus on **maximizing fleet uptime** is central to their value proposition; their services, particularly mobile and emergency repairs, are designed to minimize the time commercial vehicles are out of service, directly impacting a business's productivity and profitability. The integration of **industry-leading technologies** in their operations, from advanced diagnostics to fleet management software, ensures efficient scheduling, accurate repair, and comprehensive reporting. They are supported by a **24/7 in-house call center**, providing continuous support and dispatching services for fleets, which is crucial for managing unexpected issues at any time. The capability to handle a wide range of vehicle types, from light-duty vans to heavy-duty semi-trucks and trailers, makes them a versatile and comprehensive partner for diverse fleet operations. Their dedication to **safety and compliance** is also a significant feature, ensuring that all repairs meet rigorous industry standards.

Regarding promotional information, Fleet Services by Cox Automotive, given its business-to-business (B2B) model, focuses its promotions on demonstrating value, efficiency, and long-term partnership rather than consumer-oriented discounts. While specific local promotions might exist, common types of outreach and incentives include: **tailored service agreements and maintenance contracts** offered to fleet managers, providing predictable costs and scheduled upkeep. They often highlight their **cost-saving benefits** through reduced downtime, efficient repairs, and preventative maintenance that extends vehicle lifespan. They may offer **introductory rates or pilot programs** for new fleet clients to demonstrate their service quality. Participation in **industry trade shows, commercial vehicle expos, and logistics conferences** is a key promotional strategy, allowing them to showcase their capabilities directly to potential clients. Online, they emphasize **case studies and testimonials** from satisfied fleet partners, illustrating the tangible benefits of their services. Content marketing, including whitepapers or webinars on fleet optimization and maintenance strategies, also serves to position them as thought leaders in the industry. For businesses in the Doraville area looking to optimize their fleet operations, it is advisable to contact Fleet Services by Cox Automotive directly for a consultation. They can then discuss specific fleet needs, explore customized service plans, and potentially inquire about any current onboarding incentives or long-term partnership benefits that align with their operational goals.

In conclusion, Fleet Services by Cox Automotive in Doraville is a highly specialized Auto Repair Station dedicated to providing comprehensive and efficient maintenance and repair solutions for commercial vehicle fleets. Its robust environment, extensive service menu encompassing mobile and emergency repairs, key features like ASE-certified technicians and a 24/7 support system, and strategically targeted promotional efforts make it an indispensable partner for businesses seeking to maximize their fleet's uptime and operational efficiency.

Fleet Services by Cox Automotive, Doraville Photos

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Fleet Services by Cox Automotive, Doraville Location

Fleet Services by Cox Automotive, Doraville Customer Reviews

JB Hunt partnered with Dickinson Fleet Services to convert over 35 swing door trailers to roll door trailers. To be successful, the correct parts had to be ordered and effective communication between JB Hunt and Dickinson was a must. Dickinson excelled in both areas. In addition, they converted the trailers very quickly, which allowed us to use our now roll door trailers earlier than expected. We are thankful to have partnered with Dickinson Fleet Services!

Jan 29, 2025 · Michael Butler

I dropped my fleet vehicle off this morning at 7:00 and 9:45 comes around and they hadn’t even started working in my vehicle. This is not conducive for a work vehicle service place since I then was told it wouldn’t be ready until later in the afternoon and therefore would lose my whole work day

Jan 14, 2025 · Trevor Henn

My Dad used them for his Bus when it needed a paint job and wow, it came out awesome! David, Moe and the crew were amazing!

Jul 14, 2020 · Monica Judith

Dickinson's body shop and trailer shop does great work with fast turnaround time

Jul 22, 2020 · Gary Conley

Bailey did a great job getting me back on the road. Very professional, friendly, and knowledgeable. I give Bailey 10 stars.

Oct 25, 2024 · b landy