Fix Auto Santa Clara East

I found this shop through State farm's select service providers and am very happy with the outcome and process. The estimate was reasonable compared to other shops that I received quotes from. Kien was easy to work with and he even recommended choosing a rental car location that was right around the corner, making the drop off and pick up super easy. They did a flawless job repairing and repainting my bumper that had scratches and was slightly detached and completed the repairs in 2 days (originally was told 3-4 days). Another plus is that they washed and vacuumed my car too! I would definitely consider this shop again for any future auto body repairs!

Aug 28, 2024 · Rach T

High quality and fast repairs from Kien and his team. My vehicle was side-swiped in a parking lot by another vehicle and my insurance sent me to this shop. When I got my vehicle back, it looked like the damage had never happened. Highly recommend.

Feb 14, 2025 · JC Hancock

I had a road collision with someone rear ending me on the highway. I went to Fix auto Sanata Clara East as it was close to my place and a friend recommended them as a very good auto body shop. The service was great from the time I stepped in with the team taking care of all interactions with the insurance company and communicated with me every step of the way. My vehicle was returned to me with the work completed to my satisfaction and when had my car cleaned and looking great again. Thanks Kien and team

Dec 27, 2024 · Hussain Ali Mirza

This place is great and I told Kien, he is such a nice guy. Great customer service. Long story short, I got into my first accident in 35 years. Not knowing what to do or how my insurance would handle everything. So this may be giving a good review to State Farm too. But State Farm got me a rental and recommended Fix Auto on their preferred list, me never having heard of them. But right from the start, their customer service and level of support was top notch, letting me know what they were doing, needed to do, time frame, etc. When I went to pick up the car when done, they even said it was okay if I drove and dropped off my rental car there and they would take care of it. My car was fixed right and looks great. They work well with you, the insurance company and the rental car place. Getting into an accident sucks, you know it does. But Kien at Fix Auto alleviated so much of my problems and stress about it all, by working with all of the entities involved. Thus, I am giving 5 stars ( I would have given more if allowed to) and a clear recommendation.

Nov 01, 2024 · Michael Pavlos

Our experience with Fix-It Santa Clara has been excellent. We have had, alas, several occasions to have our Teslas repaired both for accident damage and body work, as well as glass replacement. Eork quality and timely completion are excellent.

Jan 09, 2025 · Richard Williamson

Although I did think Kien and his staff did a great job of taking care of my vehicle. The minor fender bender that my vehicle was involved in is almost unnoticeable. -Update: after 10 days the color is off still. I tried giving the shop the benefit of the doubt that once the paint and clear coat has cured the paint would be really close. Most angles and in most lighting the whole bumper just looks like a shade or two too dark. Now I noticed some oddities where the damage initially was. I noticed a dent forming and I’m not sure how. The weather has been warmer lately so I will take it back to the shop to see if they can fix the color and the odd dent. -Update: Kien took a look at my bumper and was willing take care of it. Excited to see the results of the fix and improved color -Final update: Kien redid my bumper and it looks a lot closer to factory. Color is about 97-98% match this time around. I’m satisfied.

Feb 26, 2025 · Wendell

Kien and his team did a great job with my 2023 Tesla Model Y!! My bottom rear end got damaged and Kien was able to order and receive the parts in a week and got my car repaired quickly. He is very easy to reach and communicates with you very well. He really cares about his work and that his customers are satisfied. I would definitely recommend Fix Auto to repair your car. The paint color also matches the factory paint very well. I can’t even tell it was repainted. Thanks again Kien!!!

Apr 28, 2025 · Yong Won