Fisher Auto Parts

Fisher Auto Parts, located at 601 S State St, Lockport, IL 60441, USA, is a retail establishment that primarily operates as an "Auto Repair Station" by supplying the essential goods needed for vehicle maintenance and repair. For local users in Lockport and the surrounding areas, Fisher Auto Parts serves as a critical resource for obtaining a wide array of automotive components, from routine replacement parts to specialized and hard-to-find items. The business aims to provide parts for various makes and models, supporting both professional mechanics and DIY enthusiasts in keeping their vehicles in optimal working condition.

The environment at Fisher Auto Parts is typical of a well-stocked auto parts store. It features shelves organized with a vast inventory of components, ranging from engine parts, brake system components, and electrical parts to filters, belts, hoses, and automotive fluids. The layout is designed to facilitate quick identification of parts and efficient customer service. While the focus is on parts sales, there's usually a counter area where customers can inquire about specific items, place orders, and receive expert advice from staff. The atmosphere would generally be functional, catering to the needs of individuals who know what they're looking for or require assistance in identifying the correct part. Being situated on S State St in Lockport, it provides convenient access for local residents and automotive businesses.

The services and goods offered by Fisher Auto Parts are comprehensive, catering to a wide range of automotive needs. Their core business revolves around the sale of new and aftermarket auto parts for various types of vehicles, including cars, trucks, and potentially other specialized vehicles. A significant aspect of their offerings, as highlighted in customer reviews, is their ability to provide hard-to-find diesel parts. This specialization is a considerable advantage for truck owners, diesel mechanics, and businesses operating diesel-powered fleets, as these parts can often be difficult to source from general auto parts stores. Their inventory would typically include:

• Engine Components: Spark plugs, oil filters, air filters, fuel filters, belts, hoses, timing chains/belts, and various engine sensors.
• Brake System Parts: Brake pads, rotors, calipers, brake lines, and brake fluid.
• Suspension and Steering Parts: Shocks, struts, control arms, ball joints, tie rods, and power steering components.
• Electrical Parts: Batteries, alternators, starters, ignition coils, and various automotive light bulbs.
• Automotive Fluids: Engine oil, transmission fluid, coolant, power steering fluid, and brake fluid.
• Accessories: Wipers, floor mats, car care products, and some tools.

Beyond sales, auto parts stores often provide basic services like battery testing, wiper blade installation, and fluid recycling. Their primary "service" is the efficient and accurate supply of the correct parts, supported by knowledgeable staff.

Several features are evident that characterize Fisher Auto Parts, as derived from the provided customer feedback. One key feature is their extensive inventory, particularly their ability to supply "hard to find diesel parts." This specialization makes them an invaluable resource for a segment of the automotive market that often faces challenges in sourcing specific components. This breadth of inventory suggests a strong supply chain and commitment to meeting diverse customer demands. Another significant feature, albeit with mixed reviews, is their staff's knowledge. One customer explicitly states, "The staff here is always helpful and very polite. They are very knowledgeable in regards to what part your vehicle might need." This indicates that, for many, the team possesses the expertise necessary to assist customers in identifying the correct parts, which is crucial given the complexity of modern vehicles. This knowledge is especially important when dealing with "hard to find" items, where generic solutions are often insufficient. The potential for "poor customer service," as noted in another review, suggests that while knowledge is present, consistency in customer interaction might vary. However, the positive feedback on politeness and helpfulness indicates a commitment to good service, even if experiences differ. The implied feature is that despite any potential customer service variations, the likelihood of them "having the parts you're looking for" remains high, making them a go-to destination for availability.

Regarding promotional information, no specific current promotions are available from the provided data. However, auto parts stores like Fisher Auto Parts typically engage in various promotional activities to attract and retain customers. These commonly include:

• Seasonal Sales: Offering discounts on parts relevant to specific seasons, such as winterization supplies (antifreeze, batteries) or summer maintenance items (AC components, cooling system parts).
• Brand-Specific Promotions: Collaborating with manufacturers to offer rebates or special pricing on certain brands of parts (e.g., discounts on specific oil brands or brake component kits).
• Loyalty Programs: Some stores offer loyalty programs that provide discounts or rewards for frequent purchases.
• Online Deals: While not explicitly mentioned, many modern auto parts stores have online platforms where they list current specials or offer exclusive web discounts for online orders or in-store pickup.
• Professional Discounts: Offering special pricing or accounts for registered repair shops and mechanics who purchase parts in bulk.
• Core Charge Credits: Clearly communicating and facilitating the core charge credit process for returned old parts (like batteries, alternators, starters) is a form of value proposition, even if not a direct discount.

For the most current information on parts availability, pricing, and any ongoing promotions, local users are encouraged to contact Fisher Auto Parts directly at (815) 524-1501 or +1 815-524-1501. Engaging directly with their staff can help clarify any specific needs and ensure a positive experience, especially when seeking specialized or hard-to-find components. Despite the mixed customer service reviews, their reputation for having the necessary parts, particularly diesel parts, makes them a valuable resource for the Lockport automotive community.