Fisher Auto Parts

Located at 14 River St, Fort Plain, NY 13339, USA, Fisher Auto Parts operates as an "Auto Repair Station" that primarily focuses on the sale of automotive parts and supplies. They can be reached by phone at (518) 993-2391 or via mobile at +1 518-993-2391. While the designation "Auto Repair Station" might suggest extensive repair services, the primary function of Fisher Auto Parts, as indicated by its name and general industry understanding, is to serve as a retail and wholesale point for automotive components. This means their core offering revolves around providing the necessary parts for vehicle maintenance, repair, and enhancement, catering to both professional mechanics and DIY enthusiasts.

For a business named "Fisher Auto Parts" to be categorized as an "Auto Repair Station" on a platform typically indicates that while their main business is selling parts, they may also offer certain supplementary services. These services could include basic diagnostic assistance, tool lending programs, or referrals to local mechanics. More commonly, the "Auto Repair Station" categorization for an auto parts store emphasizes that they provide the goods for sale that are essential for auto repair. In this context, they are a crucial link in the automotive repair ecosystem, supplying the components that allow other repair shops or individuals to perform the actual work. It’s important for local users to understand that while they might find parts here, comprehensive vehicle repair services might be limited or not directly provided by the store itself, focusing instead on the provision of parts as their primary service.

The environment at Fisher Auto Parts, as gathered from customer feedback, presents a mixed picture. One review describes the people and customer service as "great," suggesting a generally positive and helpful interaction with staff. This implies a welcoming atmosphere where employees are willing to assist customers with their parts needs. However, another review points to significant issues with consistency, particularly regarding pricing and operating hours. The experience of finding the store closed during stated open hours and encountering discrepancies between phone and in-store pricing suggests that the physical environment, while potentially staffed by friendly individuals, may suffer from operational inconsistencies. An ideal auto parts store environment would be well-organized, with clearly marked sections for different parts, and a professional counter where staff can efficiently process orders and answer queries. The presence of a waiting customer writing a review in the parking lot during stated open hours highlights a need for greater reliability in their operational transparency.

Fisher Auto Parts, true to its name, primarily offers a wide range of automotive parts and supplies. While specific inventory details are not provided, an auto parts store of this nature typically stocks:

• Engine Components: Filters (oil, air, fuel, cabin), spark plugs, belts, hoses, engine mounts, gaskets, water pumps, alternators, starters, etc.
• Brake System Parts: Brake pads, rotors, calipers, brake lines, brake fluid.
• Suspension and Steering Components: Shocks, struts, control arms, ball joints, tie rods.
• Electrical Components: Batteries, light bulbs, fuses, wiring, sensors.
• Exhaust System Parts: Mufflers, catalytic converters, exhaust pipes.
• Fluids and Chemicals: Motor oil, transmission fluid, coolant, brake fluid, power steering fluid, additives, cleaners.
• Accessories: Wipers, floor mats, car care products, truck accessories.
• Tools: Basic hand tools, specialized automotive tools, diagnostic equipment.

Beyond sales, services might include:

• Parts Lookup and Assistance: Helping customers identify the correct part for their vehicle.
• Core Charge Management: Handling returnable core parts, although one review indicates a negative experience with this process.
• Special Orders: Ordering parts not readily in stock.

Based on the available information, Fisher Auto Parts in Fort Plain has a few notable features:

• Friendly Staff/Customer Service: One positive review highlights "great people" and "great customer service." This suggests that individual interactions with employees can be positive and helpful, which is crucial when customers need assistance finding specific parts.
• Potentially Competitive Pricing: The mention of "cheapish parts" by one customer suggests that Fisher Auto Parts may offer competitive pricing on some of its inventory, which can be an attractive feature for cost-conscious buyers.

• Pricing Inconsistency: A major drawback highlighted is the discrepancy between prices quoted over the phone and the actual in-store prices. This lack of pricing transparency can lead to frustration and a sense of being misled, severely impacting customer trust.
• Inaccurate Operating Hours: The experience of a customer arriving during stated open hours only to find the store closed is a critical operational flaw. Inaccurate hours posted online or elsewhere can lead to wasted trips and significant inconvenience for customers.
• Core Charge Issues: The negative experience with a "b.s core charge that was supposed to already be included in the price" indicates potential issues with their core return policy or communication regarding these charges, which are common in the auto parts industry.

For Fisher Auto Parts, the promotional information primarily stems from the dual nature of its customer feedback. On one hand, the "great people great customer service" review serves as a positive endorsement, suggesting that when things go smoothly, the customer experience can be highly satisfactory due to the helpfulness of the staff. This could be a point of attraction for those seeking a friendly interaction when purchasing parts.

However, the critical review also serves as vital information for potential customers. It strongly suggests that for a positive experience, customers should:

• Always confirm pricing in-store: Given the reported discrepancies, it's advisable for customers to verify the final price before making a purchase, even if a quote was given over the phone.
• Verify operating hours: It is crucial to double-check their current operating hours, perhaps by calling ahead, to avoid wasted trips. This is especially important for customers traveling from a distance.
• Clarify core charge policies: Inquire about core charges upfront and ensure clarity on how and when core refunds are processed to prevent issues.

While Fisher Auto Parts at 14 River St in Fort Plain, NY, aims to serve as a local source for automotive components with reportedly good customer interaction, potential customers should be aware of the operational inconsistencies noted in some feedback. By taking proactive steps to confirm details, customers can potentially mitigate these issues and have a more positive experience with their parts purchases.