First Choice Auto/Truck & Trailer

First Choice Auto/Truck & Trailer ico

(38 reviews)

Auto Repair StationsOhioAshland CountyJeromesvilleOhio 179

Ashland County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 419-368-8444
  • www.firstchoiceatt.com
  • 2213 OH-179, Jeromesville, OH 44840, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

First Choice Auto/Truck & Trailer Introduce

First Choice Auto/Truck & Trailer, located at 2213 State Route 179, Jeromesville, OH, operates as a versatile and comprehensive "Auto Repair Station" serving not only passenger vehicles but also light trucks, heavy-duty trucks, and trailers. This family-owned and operated business has been serving the community since 2002, building a reputation for quality work and reliable service. Their commitment to utilizing the latest technologies and employing trained, friendly staff positions them as a trusted choice for a wide range of automotive and trucking repair needs in the Jeromesville and broader Ashland County area. The positive customer reviews highlight their thoroughness, efficiency, and dedication to customer satisfaction, making them a significant resource for local users.

Environment

The environment at First Choice Auto/Truck & Trailer is designed to accommodate the diverse needs of both auto and heavy-duty vehicle repair. As a comprehensive "Auto Repair Station," the facility likely boasts multiple service bays equipped for different vehicle sizes and types. This would include specialized lifts and tools for cars, as well as larger bays and heavy-duty equipment for trucks and trailers. The workshop area is expected to be well-organized and maintained, reflecting a professional approach to vehicle servicing. For customers, First Choice Auto/Truck & Trailer provides a comfortable waiting room, complete with a TV and a dedicated play area for children. This thoughtful amenity caters to families, making the waiting experience more pleasant. The overall atmosphere is described as friendly and welcoming, fostered by their "trained friendly staff." The exterior of the facility, located on State Route 179, would have clear signage and ample parking, ensuring convenient access for all types of vehicles, from compact cars to large trucks with trailers. The dedication to thoroughness and efficiency, as noted in customer reviews, suggests a well-managed and productive work environment.

Services

First Choice Auto/Truck & Trailer offers an extensive range of services, catering to automobiles, heavy-duty trucks, and trailers, solidifying its position as a versatile "Auto Repair Station." Their services span from routine maintenance to complex diagnostics and repairs. For automobiles, common services include oil changes, belts & hoses checks and replacements, brake repair, state inspections, suspension repair, and TPMS (Tire Pressure Monitoring System) service. They also handle climate control systems, cooling system repair, electrical and electronic systems, engine diagnostics and performance issues, exhaust system repair, and transmission repair. What sets them apart is their equally robust offering for heavy-duty trucks, including fleet services. This indicates their capability to manage and maintain commercial fleets, which often involves specialized diagnostics, driveline services, and adherence to commercial vehicle regulations. Their expertise extends to trailer repair as well. They are equipped to provide complete diagnosis and repair for any make and model of automobile (both foreign and domestic) and heavy-duty truck. The team is ASE-certified, which means their mechanics have undergone rigorous training and testing, ensuring a high level of technical proficiency and adherence to industry standards. This broad spectrum of services makes them a true one-stop-shop for a diverse range of vehicle owners and businesses.

Features

Several features make First Choice Auto/Truck & Trailer a preferred choice for local users. Firstly, their "family owned & operated" status, serving customers since 2002, instills a sense of trust and community connection. This often translates to personalized service and a vested interest in customer satisfaction. The presence of ASE-certified Automobile and Heavy Duty Truck repair technicians is a critical feature, guaranteeing that vehicles are serviced by knowledgeable and skilled professionals using the latest technologies. Their comprehensive capabilities, covering not just cars but also trucks and trailers, are a significant advantage, allowing individuals and businesses with diverse vehicle types to rely on a single, trusted provider. Customers consistently praise their "friendly, efficient and helpful" staff, specifically mentioning Sarah and Dave, which speaks to their commitment to excellent customer service and communication. Reviews also highlight their thorough evaluation of vehicles, ensuring all necessary work is identified and communicated clearly. The commitment to providing quality work and standing behind it is a strong differentiator. The facility’s amenities, such as a comfortable waiting room with a TV and a children's play area, demonstrate a customer-centric approach. They also offer financing options, making repairs more accessible, and accept all major credit cards for convenience. The ability to schedule appointments efficiently, as noted by customers, minimizes wait times and enhances the overall customer experience. Additionally, their focus on providing thorough evaluations and clear recommendations ensures that customers are well-informed about their vehicle's needs.

Promotional Information

To continue attracting and serving local users, First Choice Auto/Truck & Trailer can leverage several promotional strategies. Highlighting their "family-owned and operated" status and their long-standing presence since 2002, along with customer testimonials emphasizing their honesty and fair pricing, would reinforce their trustworthiness. Regularly promoting their ASE certifications and the use of the "latest technologies" in their repairs can attract customers seeking high-quality and reliable service. Offering seasonal specials, such as discounts on tire services before winter or air conditioning checks before summer, would be effective. Given their truck and trailer expertise, targeted promotions for fleet services, including special rates for commercial accounts or maintenance contracts, would be highly beneficial. Advertising their capacity to handle a wide range of vehicles, from domestic and foreign cars to heavy-duty trucks, would broaden their appeal. Online presence is crucial; a user-friendly website with an easy online scheduling system and a clear list of services would be highly valuable. They already have coupons available on their website, which should be regularly updated and promoted through various channels. Engaging with the local community through sponsorships of local events or sports teams could build goodwill and brand recognition. Showcasing their comfortable waiting area with amenities for families, including the children's play area, could attract a broader demographic. Furthermore, inviting customer reviews on popular platforms and actively responding to feedback, both positive and constructive, would demonstrate their commitment to continuous improvement and customer satisfaction. Clear communication about service timelines and budgets, as praised in customer reviews, should always be emphasized in their promotional messaging. Their operating hours (Monday-Friday: 7:00 AM - 5:00 PM) should also be prominently displayed across all communication channels, along with their contact number: (419) 368-8444.

First Choice Auto/Truck & Trailer Photos

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First Choice Auto/Truck & Trailer Location

First Choice Auto/Truck & Trailer Customer Reviews

Fast and experienced mechanic.Arrived within the promissed time ,and fixed our truck in the hard shoulder like a Flash.Highly recomended!!!

Nov 22, 2024 · REPAIRS DIBOR

This place would have 5 stars for the worst service!!!!!!! Omg crazy pricey and slower than molasses in January,other than there incredibly horrible service they probably are okay

May 13, 2024 · charles beasley

The employees at First choice are very friendly and strive to meet your needs. Very experienced mechanics. They do a complete check while servicing your vehicle and print out for your convenience. They do everything but sell tires. There's no skimping on service. I recommend them without any reservation.

Feb 02, 2016 · Betti Weimer

Awesome place. They bend over backwards to help you. I was just there and had error codes. She looked them up. Found out the item was under warranty. Printed all the necessary info to take to a Ford dealership.

Aug 05, 2021 · Kenneth King

We take all of our vehicles to this hidden gem of a repair shop!!! They are always very friendly and professional! We drive a little extra because they are straightforward and trustworthy!! We are always very happy with every service they perform!

Sep 29, 2020 · Katie Coulter