Firestone Complete Auto Care

For vehicle owners in Peachtree Corners, GA, and the surrounding communities, Firestone Complete Auto Care at 7780 Spalding Dr, Peachtree Corners, GA 30092, USA, stands as a highly reputable and convenient destination for a comprehensive range of automotive services. Operating under the broader category of "Auto Repair Stations," this Firestone location is not merely an auto parts store but a full-service hub that combines the sale of quality tires and auto parts with expert installation, maintenance, and repair services.

You can contact the Peachtree Corners Firestone Complete Auto Care by phone at (770) 325-9713 or via mobile at +1 770-325-9713. Their hours of operation are generally Monday-Friday from 7:00 am - 7:00 pm, Saturday from 7:00 am - 6:00 pm, and Sunday from 8:00 am - 5:00 pm, offering broad accessibility for customers to schedule appointments or drop in for service.

The reviews for the Spalding Firestone location consistently highlight a very positive and professional environment. Customers describe the staff as "polite, professional & accommodating" and praise their "welcoming approach." This indicates that the facility prioritizes a comfortable and reassuring experience for clients, understanding that "car repair is never fun." The dedication to "communicating the status of our vehicle, calling to keep us informed, and answered all our questions" speaks volumes about their commitment to transparency and proactive customer service. This focus on clear and consistent communication helps alleviate the stress and anxiety often associated with vehicle repairs.

The physical environment of a Firestone Complete Auto Care location typically includes a clean and orderly waiting area for customers, often with amenities like Wi-Fi. The service bays are maintained to professional standards, equipped with the necessary tools and technology for a wide array of automotive tasks. The efficient and "quick" service for routine tasks like oil changes and brake work, as mentioned by customers, suggests a well-managed operation where customer time is valued. The combination of a welcoming atmosphere and efficient service creates a positive overall experience, fostering customer loyalty and trust.

Firestone Complete Auto Care is aptly named, as it provides a vast array of services and goods, making it a true one-stop shop for vehicle owners. Their offerings extend far beyond just tire sales, covering almost every aspect of car maintenance and repair:

• Tires and Tire Services: As a fundamental part of their business, they offer a wide selection of tires from leading brands, including Firestone and Bridgestone. Services include new tire sales, tire installation, rotation, balancing, flat repair, and tire pressure monitoring system (TPMS) service.
• Routine Maintenance: This includes essential services to keep vehicles running smoothly, such as oil and filter changes (including a 19-point inspection with every oil change), battery testing and replacement, wiper blade replacement, fluid exchanges (coolant, brake, transmission), and headlight repair/replacement.
• Brake Services: Comprehensive brake inspection, repair, and replacement, including rotors, pads, calipers, and brake fluid services, ensuring optimal stopping power and safety.
• Engine Services: From minor tune-ups (spark plug replacement, fuel system cleaning) to more complex engine diagnostics and repairs, they address various engine-related issues to maintain performance and efficiency.
• Steering & Suspension Services: Addressing issues related to vehicle handling and ride comfort, including wheel alignment, shock and strut replacement, and repairs to steering components.
• HVAC Services: Air conditioning performance checks, recharges, and repairs to ensure the vehicle's heating and cooling systems are functioning correctly.
• Vehicle Inspections: Offering free courtesy checks and more comprehensive complete vehicle inspections that examine various systems like steering, suspension, and brakes to identify potential issues early.
• Other Repairs: This encompasses a broad range of services such as alternator repair, drivetrain service, and serpentine belt cost/replacement, indicating their capability to handle diverse mechanical problems.

The fact that a customer specifically mentioned having "rotors" done alongside an oil change indicates their capability in handling significant component replacements beyond basic maintenance. This comprehensive service portfolio makes Firestone Complete Auto Care a reliable choice for virtually any vehicle care need.

Several features make the Firestone Complete Auto Care location on Spalding Drive a standout in the Peachtree Corners area:

• Professional and Accommodating Staff: The repeated emphasis in reviews on the politeness, professionalism, and accommodating nature of the team (e.g., "Christian & Jasen, outstanding customer service") is a major differentiator. This suggests a strong customer service culture.
• Reliable and Reputable Service: Customers explicitly state they are "lucky to have reliable & reputable service," underscoring the trust and consistent quality this location provides.
• Comprehensive "Complete Auto Care": The extensive list of services, from basic maintenance to complex repairs and tire sales, positions them as a convenient single point of contact for all automotive needs, living up to their brand name.
• Transparent Communication: Proactive calls and thorough answers to questions reduce customer anxiety and build confidence in the repair process.
• Efficiency and Timeliness: The review mentioning "quick and done properly" service for an oil change and rotors demonstrates their operational efficiency and commitment to timely repairs without sacrificing quality.
• Customer Loyalty: The statement "you all have earned me as a customer" is the highest praise, indicating that their service quality leads to strong customer retention and positive word-of-mouth.
• Convenient Location: Being "only a 10 minute drive from our home" for one customer highlights the accessibility and convenience for local residents.

While specific daily promotions are not listed, Firestone Complete Auto Care, as a national brand, frequently runs promotions on tires, oil changes, and other services. Their core promotional message, however, is deeply embedded in the customer experience they provide:

• "Trusted Neighborhood Auto Pros": This tagline, often used by Firestone, aligns perfectly with the customer reviews emphasizing their reliability and the local convenience.
• Emphasis on Customer Satisfaction: The glowing testimonials serve as the best form of promotion, highlighting the positive outcomes and stress-free experiences.
• Quality Workmanship: The assurance that service is "done properly" and results in a car "driving" much better is a direct promise of quality work.
• Comprehensive Solutions: Promoting themselves as a "Complete Auto Care" facility means they can address virtually any vehicle issue, reducing the need for customers to visit multiple specialty shops.
• Peace of Mind: The welcoming approach and clear communication remove "much of the stress & anxiety" associated with car repairs, offering valuable peace of mind to vehicle owners.

For residents of Peachtree Corners, the Firestone Complete Auto Care on Spalding Drive represents a highly recommended choice for all their automotive needs. Their blend of professional staff, comprehensive service offerings, efficient operations, and a strong commitment to customer satisfaction ensures that vehicles are well-maintained and drivers feel confident on the road.