Firestone Complete Auto Care

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  • +1 614-441-8440
  • www.firestonecompleteautocare.com
  • 180 N 3rd St, Columbus, OH 43215, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM

Firestone Complete Auto Care Introduce

For local vehicle owners in and around , Firestone Complete Auto Care serves as a multifaceted Auto Repair Station, providing not only a wide selection of auto parts and tires but also comprehensive vehicle repair and maintenance services. This dual role positions Firestone Complete Auto Care as a convenient one-stop destination for many automotive needs, whether you are a do-it-yourselfer looking for specific components or someone seeking professional service for your vehicle.

The environment of a Firestone Complete Auto Care location typically encompasses both a retail area and service bays. The retail space is designed to showcase a variety of auto parts, including batteries, filters, belts, hoses, lighting components, and various maintenance fluids and chemicals. Prominent displays of tires, featuring different brands, sizes, and types (all-season, winter, performance), are also a key element of the retail environment. Customers can browse these selections and often receive assistance from knowledgeable staff in choosing the right parts or tires for their specific vehicle and needs. Adjacent to the retail area are the service bays, equipped with lifts, diagnostic tools, and specialized equipment necessary for performing a wide range of automotive repairs and maintenance. A customer waiting area is also typically provided, offering a comfortable space for individuals while their vehicles are being serviced.

The services offered by Firestone Complete Auto Care are extensive, covering both the sale of auto parts and comprehensive vehicle maintenance and repair. As an auto parts provider, they offer a wide selection of components for various makes and models, catering to both general maintenance and specific repair needs. Their inventory of tires is also significant, providing customers with numerous options for replacement tires. In addition to selling parts, Firestone Complete Auto Care provides a full spectrum of automotive repair and maintenance services. These include routine maintenance such as oil changes, fluid checks and top-offs, filter replacements, tire rotations, and wheel alignments. They also offer a wide range of repair services, including brake system repairs (pads, rotors, calipers, hydraulics), engine diagnostics and repair, transmission services, exhaust system repairs, steering and suspension work, battery services (testing, replacement), and heating and air conditioning (HVAC) services.

A key feature of Firestone Complete Auto Care is its integrated approach, offering both parts and service under one roof. This convenience can save customers time and effort, as they can often purchase the necessary parts and have them installed by experienced technicians in the same location. Another significant feature is the national brand recognition and reputation of Firestone, which often instills a sense of trust and reliability in their services and products. Their technicians are typically certified and trained to work on a wide variety of vehicles, ensuring quality workmanship. Furthermore, Firestone often provides warranties on their parts and services, offering customers added peace of mind.

The availability of tire services is another prominent feature. As a major tire retailer, Firestone Complete Auto Care offers expert tire advice, a wide selection of tires, and comprehensive tire services, including mounting, balancing, rotation, and repair. This makes them a go-to destination for all tire-related needs.

Given their national presence, Firestone Complete Auto Care often has access to a wide network of suppliers and resources, potentially allowing them to offer competitive pricing on both parts and services. Their online presence and appointment scheduling systems also provide added convenience for customers.

Firestone Complete Auto Care frequently offers various promotional deals and discounts to attract and retain customers. These promotions can include discounts on specific tire brands or models, rebates on tire purchases, discounts on routine maintenance services like oil changes or brake service, and seasonal specials related to vehicle maintenance (e.g., winter or summer car care packages). They may also offer coupons or special offers for first-time customers or through their website and email newsletters. Local residents are encouraged to check the Firestone Complete Auto Care website or contact their local store in to inquire about current promotions, discounts, and financing options that may be available.

As a national chain, Firestone Complete Auto Care often has a robust system for customer feedback and reviews. Local users can typically find reviews for their specific store in on platforms like Google Maps, Yelp, and the Firestone website itself. These reviews can provide valuable insights into the experiences of other local customers, highlighting aspects such as the quality of the service, the professionalism of the staff, the pricing transparency, and the overall satisfaction with both parts purchases and repair services. Checking these reviews can offer a well-rounded perspective on what to expect from the local Firestone Complete Auto Care location.

In conclusion, Firestone Complete Auto Care in serves as a comprehensive Auto Repair Station, offering the convenience of an auto parts store combined with a full-service auto repair facility. Their environment is designed to showcase a wide selection of parts and tires while providing efficient service bays for vehicle maintenance and repair. Key features include their integrated parts and service offerings, national brand reputation, certified technicians, extensive tire services, and frequent promotional deals. Local residents seeking auto parts, new tires, or professional vehicle repair and maintenance services are encouraged to visit Firestone Complete Auto Care and explore their offerings, as well as to review online feedback from other local customers to make an informed decision.

Firestone Complete Auto Care Photos

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Firestone Complete Auto Care Location

Firestone Complete Auto Care Customer Reviews

Went to this shop for a vehicle inspection as I felt that the dealership that sold me the car did not do an adequate enough inspection when receiving the car. They validated my concerns, were friendly, and professional. The service was very affordable. I mentioned the previous reviews they were receiving and they are actively working on fixing issues they had previously. I told them to take their time. If a time constraint is a concern of yours, you should mention that so they understand your situation.

May 11, 2025 · Ben Pope

My daughter and I were traveling across country and got a staple/nail in our tire. We were lucky enough to stop at this Firestone and be assisted by Jordan and Alex. We decided to replace all 4 tires to be safe and they made it as painless as possible. Eric was the tech who replaced the tires and did a perfect job. The shop was clean and the restroom was spotless! We continued our trip into the mountains safely. I cannot recommend Firestone enough! I didn’t meet the manager, but I did meet the area manager Shannon and she was wonderful. Just a terrific experience all around. 10/10

Apr 29, 2025 · kerrylovesmusic

Scheduling was quick and easy online. The shop was open right on time. I was greeted in a friendly manner by Paul. Communication was great with updates on my vehicle sent to my email as well as phone calls. The timing was super quick and the pricing competitive. Paul and Alex were great and I am so sorry that I don't remember the service member who serviced my car's name, but the service was excellent!! Thank you for such great service from start to finish!

Apr 21, 2025 · Lauren Leavell

I brought my car in for new rear tires, which needed to be ordered since they are not typically carried in store. The service associates were all very helpful and nice. When the tires were supposed to be in on a Tuesday but I had not heard anything by the middle of the day on Tuesday, I called for an update. Paul was on it and had already called their supplier to get an ETA of the tires delivery time. Great service and good people made this a painless experience! Thank you!

Apr 02, 2025 · McKenzie Gleason

Went in for a quick oil change and a concern about some rattling in my vehicle. The whole experience was quick and painless despite their team being a man down. Paul was super helpful in recommending preemptive work and I appreciated the transparency and ease of everything. Making an appointment was easy enough and they got back to me within the hour with a call to confirm. Really appreciate the work!

Apr 12, 2025 · Tanner Brady