Firestone Complete Auto Care
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- Intro
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- +1 510-936-7008
- www.firestonecompleteautocare.com
- 5795 Mowry Ave, Newark, CA 94560, USA
Operating Hours
Firestone Complete Auto Care Introduce
For local users seeking a reliable and extensive range of automotive services, Firestone Complete Auto Care stands as a prominent and widely recognized establishment within the Auto Repair Stations category. As its name suggests, Firestone aims to provide a comprehensive solution for almost any vehicle need, moving beyond just tire sales to encompass a full spectrum of maintenance, repair, and diagnostic services. This broad offering makes it a convenient one-stop-shop for drivers looking to maintain their vehicle's health and performance.
The environment at a Firestone Complete Auto Care location is typically designed for both efficiency and customer comfort. Upon arrival, customers generally find a clean and well-lit waiting area, often equipped with amenities such as comfortable seating, complimentary Wi-Fi, and sometimes even refreshments, all aimed at making the wait as pleasant as possible. The service bays are usually well-organized and maintained, reflecting a commitment to professional operations. There's a clear emphasis on transparency, with service advisors often walking customers through recommended repairs and showing them problematic parts. The overall atmosphere strives to be welcoming and professional, ensuring that customers feel confident and informed about the services being performed on their vehicle. Firestone also emphasizes environmental responsibility, actively recycling used tires, fluids, and other automotive products, and using eco-friendly steel wheel weights, showcasing a commitment to sustainable practices.
The services offered by Firestone Complete Auto Care are indeed "complete," covering virtually every aspect of routine vehicle maintenance and repair. Their core offerings naturally include an extensive selection of tires from various brands, including their own Firestone and Bridgestone lines, along with tire mounting, balancing, rotation, and repair. Beyond tires, their mechanical services are broad and include:
- Oil Changes: Offering various types of oil changes, from conventional to full synthetic, with quick service options.
- Brake Services: Comprehensive brake inspections, pad and rotor replacement, fluid flushes, and anti-lock braking system (ABS) diagnostics.
- Battery Services: Battery testing, replacement, and charging, along with checks of the charging system.
- Wheel Alignment: Precision wheel alignment services to ensure proper handling and tire longevity.
- Engine Services: Diagnostic services for check engine lights, tune-ups, spark plug replacement, and various engine repairs.
- Heating and Cooling: A/C system checks, recharges, and repairs, as well as radiator and cooling system maintenance.
- Steering and Suspension: Repair and replacement of shocks, struts, ball joints, and other steering components.
- Fluid Services: Transmission fluid exchanges, power steering fluid flushes, and coolant flushes.
- Vehicle Inspections: Free vehicle inspections to identify potential issues before they become major problems.
- Wiper Blades and Headlight Repair/Replacement: Basic accessory maintenance and repair.
- Electric & Hybrid Vehicle Services: Increasingly, they are expanding into specialized maintenance for newer vehicle technologies.
Several features distinguish Firestone Complete Auto Care within the highly competitive auto repair market. One of its most significant features is its widespread national presence with over 1,700 neighborhood locations and a vast network of ASE certified technicians. This extensive reach provides convenience and accessibility for customers, and also supports their nationwide warranty on services and repairs, offering peace of mind even when traveling. Another notable feature is their commitment to quality products, prominently featuring Bridgestone and Firestone tires. They also leverage advanced technology for diagnostics and repairs, ensuring accurate problem identification and efficient service. The ability to easily schedule appointments online or via their app enhances customer convenience. Furthermore, Firestone Complete Auto Care often provides free services such as brake assessments, engine light scans, and battery checks, which are valuable for preventative maintenance and early problem detection. They also offer a Firestone Credit Card, which provides exclusive offers and special financing programs to cardholders, making larger repairs more manageable. Their dedication to customer education through programs like Car Care Academies further underscores their commitment to empowering vehicle owners.
Firestone Complete Auto Care frequently runs various promotional offers to provide value to its customers. These promotions are dynamic and change regularly but commonly include:
- Tire Deals: Rebates or discounts on sets of Firestone and Bridgestone tires, often in the form of prepaid Mastercards or instant savings. These can range from $50 to over $160 in savings depending on the tire type and if a Firestone Credit Card is used.
- Oil Change Specials: Discounts on various oil change packages, such as standard, synthetic blend, or full synthetic oil changes. These can include instant discounts or digital gift cards.
- Brake Service Offers: Promotions like "Up to $100 Off a Standard Brake Service" or "Free Brake Inspections."
- Battery Deals: Free battery checks and sometimes discounts on battery installation or replacement.
- Alignment Savings: Discounts on wheel alignment services, including lifetime alignment options.
- Service Bundles: Occasional offers on bundles of services, such as a "Complete Car Care Package with Tire Rotation."
- Credit Card Exclusive Offers: Additional savings and special financing options for Firestone Credit Card holders, including discounts on service purchases over a certain amount.
- Seasonal Promotions: Special deals tied to specific seasons, like A/C performance checks in spring or winter tire deals.
In conclusion, Firestone Complete Auto Care operates as a highly accessible and versatile Auto Repair Station, providing a wide array of services that cater to nearly every aspect of vehicle care. Its customer-friendly environment, comprehensive service offerings, specialized features like certified technicians and advanced technology, and consistent promotional activities make it a strong contender for local users seeking reliable and complete automotive solutions.
Firestone Complete Auto Care Location
Firestone Complete Auto Care Customer Reviews
I want to give a big shoutout to Paul at Firestone in Newark for his exceptional customer service. I stopped by with a concern about one of my tires, and even though I wasn’t scheduled for an appointment and didn’t make any purchase, Paul took the time to check it out thoroughly—free of charge. His willingness to help without hesitation really stood out and made a big impression on me. It’s rare to find that kind of genuine care these days. I hope his superiors recognize the value he brings to the team—he truly represents what great customer service should look like. Thanks again, Paul!
Apr 06, 2025 · Jason L
Thank you moe for your excellent help. Thanks to you our car drives so much smoother and overall just better. Your work was fast simple and most importantly reasonably priced. You were very nice from the start. Also your tires looked very nice giving our car a prestigious look. If we didn’t have your help we would have been charged a lot more and waited alot longer. I will definitely be coming back when I need another tire or anything. You have made our car better and without your tires our car would have looked really lame. You deserve a lot more credit for your work and you should keep this business running for a long time. If someone needs a tire fixed they should come to you if it’s a big problem or a small problem you are the first person we should go to.
May 12, 2025 · Raylene Rosa
Always the best service from the start to end! The waiting area is also very cozy and they let you watch your favorite show or movie. No upsells or trying to make you get more expensive things. But they will recommend what they would do and a course of action if needed. Have been bringing my car here for over 5 years and never had any issues! Moe is definitely your go to specialist when there!
May 13, 2025 · Amy Klein Sandoval
My wife and I dropped off our car for a tire rotation and oil change at 11:00am on a Monday. After organizing drop off and pick up times I dropped off my wife near their closing time 5:23pm with the hope that they had simply forgot to call about the completed oil change. The car at that point was on the lift assumedly being worked on. My wife sat in the front waiting room until past 7pm. They did not do anything additional and gave no explanation as to what took so long other than they have only 1 technician. I know from changing my own oil and rotating my own tires I can do this work with a jack comfortably in 45 minutes. With a lift I could do it in at least 30 minutes. I can only assume that the workers at this location are lazy, unmotivated, or indifferent to a reasonable timeline. I will not be back. This is a warning to anyone else who thought to recommend Firestone for car care.
May 12, 2025 · Evan Broatch
From the get go, the Manager Mo was extremely helpful and accommodating in scheduling us in despite my wife and myself’s conflicting work schedules. He found a solution that would allow us to bring our car in for the maintenance it needed in a timely manner and in the day we were requesting to take it in as well. Francisco at the front desk provided us with amazing white glove customer service. He was able to explain and offer additional services that Firestone could provide for our car without the pressure or in anyway forcing us to say yes. While we did not partake in these services at this time. We did learn of a coolant flush that we had been thinking about and discovered that this Firestone location provided thanks to Francisco. We will definitely be returning to get the coolant service taken cared of here at this location prior to our Summer family long distance vacation trips planned.
May 15, 2025 · Michael Coloma
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