Firestone Complete Auto Care

(247 reviews)

Auto Repair StationsIllinoisCook CountyHillsideMannheim Road

Cook County . Illinois

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  • +1 708-318-0385
  • www.firestonecompleteautocare.com
  • 520 Mannheim Rd, Hillside, IL 60162, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM

Firestone Complete Auto Care Introduce

For local drivers seeking a well-established and comprehensive Auto Repair Station, Firestone Complete Auto Care stands as a prominent and recognizable name. With a long history and a widespread presence, Firestone Complete Auto Care offers a broad spectrum of automotive services and products, positioning itself as a convenient one-stop destination for vehicle maintenance, repairs, and tire needs. Combining the resources of a national chain with a local service approach, they aim to provide reliable and quality auto care to the community.

The environment at a Firestone Complete Auto Care location is typically designed with customer convenience and comfort in mind. You can generally expect a professional and organized setting, often featuring a welcoming waiting area with seating, and sometimes amenities like Wi-Fi. The service bays are usually well-equipped with modern diagnostic and repair equipment, reflecting their commitment to handling a wide range of automotive issues. The overall atmosphere tends to be efficient and customer-focused, aiming to streamline the service process from vehicle drop-off to pick-up. As a national chain, they often adhere to standardized procedures and quality control measures to ensure a consistent customer experience across different locations.

As a comprehensive Auto Repair Station, Firestone Complete Auto Care offers an extensive list of services to cater to virtually all vehicle maintenance and repair needs. Tire services are a core part of their business, given the Firestone brand's heritage. They provide a wide selection of tires from various manufacturers, including their own reputable Firestone and Bridgestone brands, catering to different vehicle types, driving styles, and budget considerations. Their tire services extend beyond sales to include professional installation, balancing, rotation, and flat tire repair. Many locations also offer free tire pressure checks and may provide advice on tire maintenance and replacement.

Beyond tires, Firestone Complete Auto Care offers a full range of routine maintenance services crucial for vehicle longevity and performance. Oil changes are a standard service, with options for different types of motor oil to suit various vehicle requirements. They also handle essential filter replacements (air, oil, fuel, cabin), fluid checks and top-offs (coolant, brake fluid, power steering fluid, windshield washer fluid), and battery testing and replacement. Regular tune-ups, which may include spark plug replacement and other engine maintenance tasks, are also typically offered to ensure optimal engine performance and fuel efficiency.

Firestone Complete Auto Care is also equipped to handle a wide array of automotive repairs. Brake services are a critical component, encompassing brake inspections, pad and rotor replacements, caliper service, brake line repairs, and ABS diagnostics and repairs. Wheel alignment services are another important offering, utilizing specialized equipment to ensure proper alignment for even tire wear and optimal handling. They also address issues related to the steering and suspension systems, including shocks, struts, ball joints, and tie rod ends. More complex repairs, such as engine diagnostics and repairs, transmission services, and electrical system troubleshooting, are also within their capabilities, often relying on trained technicians and advanced diagnostic tools.

A key feature of Firestone Complete Auto Care is their established reputation and national presence, which can instill confidence in customers seeking reliable auto service. Their technicians are often ASE-certified, indicating a commitment to professional standards and expertise. They typically offer warranties on parts and labor, providing customers with added peace of mind. The convenience of being able to address both tire needs and general auto repairs at a single location is another significant feature. Many locations also offer online appointment scheduling, making it easier for customers to manage their vehicle service needs.

Given their national scale, Firestone Complete Auto Care frequently offers various promotional deals and discounts to attract and retain customers. These promotions can include discounts on tire purchases (e.g., buy three get one free), special pricing on oil changes or brake services, rebates on specific tire brands, or coupons for wheel alignments and other maintenance services. They often have seasonal promotions tied to specific times of the year or driving conditions. Checking their website, signing up for their email list, or looking for local flyers are good ways to stay informed about current promotions and savings opportunities. They may also offer financing options for larger purchases or service packages.

Furthermore, Firestone Complete Auto Care often emphasizes customer satisfaction and strives to build long-term relationships with local drivers. Their online presence typically includes customer reviews and feedback, providing insights into the experiences of other local users. Their commitment to transparency in explaining repairs and providing estimates before work begins helps build trust with their clientele. The convenience of their often extended hours and multiple locations within a region can also be a significant advantage for busy individuals.

In conclusion, Firestone Complete Auto Care serves as a comprehensive Auto Repair Station, offering a wide range of tires, maintenance services, and automotive repairs to local users. Their established reputation, ASE-certified technicians, potential warranties, and frequent promotional offers make them a strong contender for all your vehicle care needs. By choosing Firestone Complete Auto Care, local drivers can benefit from the convenience of a national chain with the accessibility of a local service provider, ensuring their vehicles receive quality care and attention.

Firestone Complete Auto Care Location

Firestone Complete Auto Care Customer Reviews

Robert helped me today he was so patient, knowledgeable and kind although it was busy and he was at the desk by himself. A difficult customer was in line and he handled it very professionally while acknowledging others in the line saying he will be with us soon. He was so helpful in explaining what I needed to do to my car and applying the coupons available for my oil change- overall was a great experience! Got my oil changed within the hour and would definitely come back!

May 13, 2025 · Emily Thomas

Robert behind the desk, and Daniel who worked on the car, were both excellent. Robert has a great bedside manner, explains things in an easy to understand way, really helped me out and to get me on the road so I could make it to my daughter's graduation this weekend. Daniel knows his way around car problems and saved me from having to buy another part in order to complete the repair. Highly recommend the shop and these guys!

May 02, 2025 · paul yambrovich

Brought it in for an alignment on a Sunday dropped it off for them. They call me an hour later saying that it’s done. Steering wheel is straight but noticed that the cambers were still off. I called back when I got home and then they proceeded to tell me that they didn’t even touch the back and these other parts were seized. No one ever told me any of this information while it was in the shop or when I picked it up. I also found out they are supposed to give you an alignment sheet with the measurements from before and after. I was not handed any of this information. It seems to me they just straightened out the wheel and figured I’d never notice anything. They could’ve made more money, I wanted the job done right so if repairs had to be made I was perfectly fine with that. I wasn’t really worried about how much it cost, but it’s their loss I guess. I brought it back to them today (a week later) when I picked up my car the guy in the front seemed really bothered. Overall I just felt unwelcomed and like I was bothering them. Only reason I put two stars is because they got me back in.

Apr 12, 2025 · Jose Lopez

Service was a great regardless of the busy day they were able to get the work done and my truck feels great to drive. I highly recommend the mechanic Jesus Estrada. He was very clear what the issue was with the truck and provided solutions. The front staff were very kind and attentive and explained everythingreally clear. Highly recommend anybody come to this Firestone.

Apr 19, 2025 · Jose Estrada

I bought my mom's car in and Luis made my visit pleasurable. He kept me updated on the progress of the work. My tires were loosing air, I got an alignment, and an oil change. The technician, Jesus was very effective and thorough. They both treated me as if I was family. I would highly recommend the Hillside location.

Jan 15, 2025 · Kim Meeks