Fern's Body Shop

Fern's Body Shop ico

(51 reviews)

Auto Repair StationsMaineAndroscoggin CountyLisbonLisbon FallsCanal Street

Androscoggin County . Maine

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  • Overview
  • Intro
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  • Reviews

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Fern's Body Shop Introduce

Located at 2 Canal St, Lisbon Falls, ME 04252, Fern's Body Shop stands as a highly regarded "Auto Repair Station" within the local community, specializing in top-tier auto body and collision repair. This establishment is recognized for its meticulous attention to detail and unwavering commitment to restoring vehicles to their pristine condition. For inquiries or service appointments, you can contact Fern's Body Shop at (207) 353-2329 or +1 207-353-2329.

Environment and Customer Experience

While specific details about the waiting area or facility aesthetics aren't extensively elaborated in public reviews, the overarching theme of customer feedback highlights a profoundly professional and customer-focused environment at Fern's Body Shop. Clients consistently commend the professionalism of the staff and the remarkably seamless process from the initial vehicle assessment to the final delivery. The team is consistently noted for their dedication to adhering to schedules and fulfilling promises, which instills a strong sense of trust and reliability among their clientele. This professional demeanor, coupled with the consistently high quality of their workmanship, cultivates an experience where customers feel assured and utterly satisfied with the outcome of their vehicle's repair.

Specialized Services

As an "Auto Repair Station" with a distinct specialization in body work, Fern's Body Shop offers a comprehensive suite of services precisely engineered to address both cosmetic and structural damage to vehicles. Their core expertise lies in returning damaged vehicles to their pre-accident condition, often exceeding initial expectations. Key services provided include:

  • Dent Repair: From the most minor dings to more substantial dents resulting from impacts, Fern's Body Shop demonstrates exceptional skill in repairing a wide range of body imperfections. A customer's direct testament to a "trunk lid dent repaired and completed on time and as promised" clearly indicates their proficiency in precise dent removal and flawless execution.

  • Collision Repair: This constitutes the bedrock of their service offerings. They adeptly handle vehicles that have been involved in accidents, undertaking a thorough assessment of the damage, performing all necessary structural and cosmetic repairs, and ensuring the vehicle is not only aesthetically restored but also fundamentally safe for the road.

  • Paint Repair and Matching: A particularly outstanding feature of Fern's Body Shop is their exceptional paint work. Customers consistently laud the "perfect paint job" and their remarkable ability to ensure that the entire vehicle "presented as one color although they only painted the trunk lid." This showcases a highly sophisticated understanding of advanced paint application techniques and precise color matching, guaranteeing a uniform, seamless, and flawless finish across the entire vehicle, even when only a specific section has undergone repainting.

  • Full Vehicle Restoration (Cosmetic): While not explicitly defined as comprehensive mechanical restoration, the glowing reviews strongly imply that their body work extends to making vehicles "look like I just bought it." This suggests a holistic approach to cosmetic restoration, meticulously addressing various elements to achieve a near-new appearance that significantly enhances the vehicle's overall appeal and value.

The shop employs highly skilled and experienced technicians who are adept at navigating the intricate processes involved in sophisticated auto body repair. This includes everything from expert panel beating and precise filling to meticulous sanding, priming, professional painting, and final polishing. Their unwavering commitment to delivering superior quality means they consistently go "far above what I expected" in ensuring the overall presentation and flawless finish of the vehicle.

Distinguishing Features

Fern's Body Shop distinguishes itself through several core attributes that contribute significantly to its stellar reputation within the community:

  • Exceptional Workmanship: The most frequently and emphatically highlighted feature is the unparalleled quality of their repairs and paint jobs. Customers consistently use phrases such as "Great workmanship," "perfect paint job," and "amazing work" to describe the outcomes. The meticulous attention to detail, exemplified by their practice of cleaning the entire car's existing paint to ensure uniform color even after only painting a single section, vividly demonstrates their dedication to achieving superior results that stand out.

  • Professionalism and Unwavering Reliability: The shop is consistently described as "very professional." They demonstrate an unwavering commitment to adhering to promised schedules and deadlines, a quality that is highly valued by customers who depend on timely vehicle returns. This consistent reliability builds an immense level of trust within their client base.

  • Going Above and Beyond Customer Expectations: The specific anecdote of cleaning the entire car's paint to perfectly match the newly painted trunk lid powerfully exemplifies their proactive willingness to "go over and above what I expected." This commitment to exceeding customer expectations is a significant differentiator that sets Fern's Body Shop apart from competitors.

  • Tangible and Visible Results: The impact of their meticulous work is immediately noticeable, even to external observers. The powerful endorsement of "Neighbors have commented, 'wow your car looks GREAT!'" after a repair serves as a direct testament to the visible quality of their work and their exceptional ability to restore a vehicle's aesthetic appeal to an impressive degree.

  • Prioritizing Quality Over Price: While one review candidly mentions, "It’s not the cheapest but you get what you pay for in quality and time," this statement directly underscores their primary focus on delivering premium results rather than merely competing on the lowest price point. For customers seeking top-tier body work and a truly flawless finish, the investment at Fern's Body Shop is clearly perceived as unequivocally worthwhile.

Promotional Information and Customer Endorsements

Fern's Body Shop's most potent promotional tool is undoubtedly the overwhelmingly positive feedback and the visibly stunning results enjoyed by its loyal customer base. The testimonials eloquently speak volumes about their exceptional service and the superior quality of their work:

  • The statement, "Very professional. They kept their schedule and had my trunk lid dent repaired and completed on time and as promised. Great workmanship and absolutely happy with the outcome of the repair," functions as a direct and compelling endorsement of their professionalism, punctuality, and unwavering commitment to quality.

  • The detailed praise for their paint work – "They went over the entire car and cleaned the existing paint to make sure it presented as one color although they only painted the trunk lid. Far above what I expected. Neighbors have commented, 'wow your car looks GREAT!'" – effectively promotes their exceptional paint matching capabilities and their meticulous finishing processes.

  • The pervasive sentiment, "They did amazing work on my vehicle and it looks like I just bought it. I would recommend this place to anyone who needs body work on their vehicle," serves as a remarkably powerful recommendation. It vividly underscores their ability to make vehicles appear brand new, thereby actively encouraging strong word-of-mouth referrals.

While specific discounts or seasonal promotions are not explicitly detailed in the provided public information, the fundamental value proposition of Fern's Body Shop rests firmly on the consistent delivery of superior quality, meticulous craftsmanship, and profound customer satisfaction. Their strategic focus on "quality and time" as paramount benefits positions them as the unequivocally preferred choice for discerning customers who demand nothing less than excellent, lasting results for their vehicle's body work.

Fern's Body Shop Photos

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Fern's Body Shop Location

Fern's Body Shop Customer Reviews

Very professional. They kept their schedule and had my trunk lid dent repaired and completed on time and as promised. Great workmanship and absolutely happy with the outcome of the repair. They went over the entire car and cleaned the existing paint to make sure it presented as one color although they only painted the trunk lid. Far above what I expected. Neighbors have commented, 'wow your car looks GREAT! ' Not the best photographer and the after image shows light and reflections from the background - not an issue with the perfect paint job.

Oct 11, 2024 · Robert Sabec

They did amazing work on my vehicle and it looks like I just bought it. I would recommend this place to anyone who needs body work on their vehicle. It’s not the cheapest but you get what you pay for in quality and time.

May 01, 2024 · kalneticz

This Auto Body shop has been in business since I was just a kid riding my bike down to the Kitty Corner Store to get a soda and is still in business because they do exceptional work and manage a business with a smile! Nowadays most body shops cant survive the changing times with skyrocketing material costs and a labor pool that keeps shrinking which forces them to go Out of business , get bought out or are just another one of those low quality fix a dent places that will put you in a bad mood, but not Ferns which is built to last. Ferns stands out with a reputation of quality, coupled with quick turn arounds and fair pricing all which will help put you back into the driver’s seat and leave a smile on your face!

Oct 15, 2024 · JOSHUA A

After a tree fell during the early April storm I needed a new drivers side mirror, new windshield from a crack, and a bunch of body work from dents and scrapes. Everyone at Fern’s were efficient, polite and communicative. They even handled all things with my insurance carrier. The work was top notch and my car looks like new even though it’s only a year old. Interior was even detailed to car showroom quality. If you aren’t going to them for any body work needs you may have you are missing out on quality craftsmanship.

Aug 21, 2024 · Marcy Wittman

I can't say enough great things about the work they do, the involvement they have in their community and how they truly treat their customers like a top priority. My Jeep Wrangler looks fantastic after sustaining damage and Marcel if took some extra time to buff out some additional scratches and repair a few chips. So appreciated!!

Jan 05, 2024 · Heather Cronin