Factory Wrench

Factory Wrench ico

(71 reviews)

Auto Repair StationsCaliforniaLos Angeles CountyTorranceManhattan Place

Los Angeles County . California

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 310-542-7433
  • www.factorywrench.com
  • 20610 Manhattan Pl #128, Torrance, CA 90501, USA

Operating Hours

Monday Closed
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed

Factory Wrench Introduce

Factory Wrench, situated at 20610 Manhattan Pl #128, Torrance, CA 90501, USA, stands out as a highly specialized and acclaimed establishment within the "Auto Repair Stations" category. However, it's crucial to note that Factory Wrench is not a general automotive repair shop; it is a dedicated motorcycle repair and performance center. With phone numbers (310) 542-7433 and +1 310-542-7433, this shop, prominently led by master mechanic Nate (also referred to as Nathan in reviews), has built an exceptional reputation for its deep expertise, quick service, and genuine passion for motorcycles and their riders. Established in 2007, Factory Wrench boasts over two decades of experience repairing metric motorcycles, encompassing engine work, suspension, electrical systems, diagnostics, and tire mounting.

Environment and Philosophy

The environment at Factory Wrench, though not extensively described physically, is clearly defined by its highly specialized nature and the dedication of its staff. It's a haven for motorcycle enthusiasts, where knowledge and precision are paramount. The reviews consistently highlight a professional yet approachable atmosphere, largely attributed to Nate/Nathan's personality and expertise. Customers describe him as "super knowledgeable and helpful," and emphasize that he "actually has a passion for bikes and their riders." This passion translates into a service philosophy that goes beyond mere repairs; it's about understanding the unique needs of each motorcycle and rider. The shop's ability to perform complex repairs, such as shock rebuilds "basically overnight," speaks to a highly efficient and well-equipped workspace, even if it's a "small shop." This commitment to getting riders back on the road quickly, especially in emergency situations, creates a trusting and reliable environment. Furthermore, Factory Wrench also invents and fabricates specialized tooling, like the YZ250 transmission jig and various shock bleed adapters, indicating a commitment to innovation and having the right tools for precision work, reflecting a state-of-the-art approach to motorcycle repair.

Specialized Services and Offerings

Within the "Auto Repair Stations" category, Factory Wrench distinguishes itself by offering a highly specialized suite of services exclusively for motorcycles. Their expertise spans a wide range of motorcycle makes and models, particularly metric bikes. Key services offered include:

  • Engine Performance Upgrades: As seen with the Honda CRF300L, they expertly install higher-performance cams, optimizing engine output and responsiveness. This indicates a deep understanding of motorcycle engine mechanics and performance tuning.
  • Suspension Repair and Rebuilding: A standout service, exemplified by the KLR650 rear shock rebuild. They are capable of diagnosing and rectifying complex suspension issues, crucial for both comfort and safety, especially for long-distance riders. They also develop and sell specialized suspension tools, such as shock bleed adapters and fork clamp tools, showcasing their in-depth knowledge.
  • General Motorcycle Repair: Covering a broad spectrum of mechanical issues, from routine maintenance to complex troubleshooting. This includes diagnostics, electrical system work, and other critical repairs to ensure a bike runs optimally.
  • Tire Mounting Service: They are an authorized Dunlop Motorcycle Tires Dealer and offer tire mounting services, ensuring proper installation for optimal handling and safety.
  • Custom Fabrication and Specialized Tooling: Uniquely, Factory Wrench is involved in inventing and manufacturing specialized tools for motorcycle repair, such as a YZ 250 Transmission Jig and various fork and shock tools. This capability underscores their advanced technical prowess and commitment to precision.
  • Emergency Repair Services: The story of Nathan saving a trip by rebuilding a shock "basically overnight" highlights their responsiveness and willingness to assist riders in urgent situations, minimizing downtime.
  • Parts Acquisition: They have established relationships with OEM partners, often enabling them to order parts quickly, sometimes with next-morning delivery for urgent needs, which is a significant advantage in the motorcycle repair industry.

Distinguishing Features and Advantages

Factory Wrench offers several compelling features that make it a preferred choice for motorcycle owners in the Torrance area and beyond:

  • Master Mechanic Expertise: Nate/Nathan is consistently lauded as a "master mechanic" and "super knowledgeable," bringing decades of experience to every repair. This level of expertise instills immense confidence in customers.
  • Specialization in Motorcycles: Unlike general auto repair shops, their exclusive focus on motorcycles means they possess in-depth knowledge, specialized tools, and a nuanced understanding of bike mechanics and performance.
  • Exceptional Efficiency and Speed: The ability to install cams "really quickly" and rebuild a shock "basically overnight" demonstrates their commitment to quick turnaround times, minimizing inconvenience for riders.
  • Fair and Reasonable Pricing: Customers mention receiving service "at a very fair cost," indicating that high-quality, specialized work does not come with exorbitant prices.
  • Genuine Passion for Bikes and Riders: This emotional connection resonates strongly with customers, leading to a more personalized and trustworthy service experience. As one rider noted, he feels "like he actually has a passion for bikes and their riders."
  • Problem-Solving Capabilities: Nathan's ability to salvage a trip by quickly addressing a critical issue like a blown rear shock seal showcases their problem-solving skills and dedication to helping riders in distress.
  • Innovation in Tooling: The development and sale of specialized motorcycle tools by Factory Wrench underscores their deep industry knowledge and commitment to optimal repair processes.

Promotional Information and Customer Testimonials

While no explicit promotional offers are provided, the enthusiastic customer testimonials serve as the most potent form of promotion for Factory Wrench. These reviews vividly illustrate the exceptional service and value they deliver:

  • One customer's experience with a Honda CRF300L captures the essence: "Brought my Honda CRF300L to Nate wanting a pair of higher performance cams installed. This guy is great, he is a master mechanic. He installed the cams at a very fair cost and he did it really quickly. 100% recommend this shop. Seriously he’s good." This highlights speed, fair pricing, and expert skill.
  • The compelling narrative of the KLR650 rider provides a powerful endorsement: "I was on a trip from Colorado on my KLR650 and blew the seal on my rear shock. I was 1000 miles from home and Nathan saved my trip. He's super knowledgeable and helpful, and (unlike a lot of places) I feel like he actually has a passion for bikes and their riders. He rebuilt my shock basically overnight to get me back on the road. My trip could've ended up in a long drive in a Uhaul if it weren't for him. Thanks again, Nathan, I owe you one!" This testimonial emphasizes their responsiveness in emergencies, profound knowledge, and genuine care for customers, cementing Factory Wrench's reputation as a lifesaver for riders.

These strong, authentic endorsements position Factory Wrench as the definitive choice for motorcycle repair and performance needs in Torrance, CA, and a trusted resource for riders far beyond the local area.

Factory Wrench Photos

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Factory Wrench Location

Factory Wrench Customer Reviews

Brought my Honda CRF300L to Nate wanting a pair of higher performance cams installed. This guy is great, he is a master mechanic. He installed the cams at a very fair cost and he did it really quickly. 100% recommend this shop. Seriously he’s good.

Aug 30, 2022 · Terence Duffy

I was on a trip from Colorado on my KLR650 and blew the seal on my rear shock. I was 1000 miles from home and Nathan saved my trip. He's super knowledgeable and helpful, and (unlike a lot of places) I feel like he actually has a passion for bikes and their riders. He rebuilt my shock basically overnight to get me back on the road. My trip could've ended up in a long drive in a Uhaul if it weren't for him. Thanks again, Nathan, I owe you one!

Sep 08, 2024 · Brady A

The worst "mechanic" I've ever gone to. A complete nut job who will disrespect you for asking a simple question. Stories of him not even doing the work promised, police department investigating him, and him saying hes "rich from his dead parents he doesnt need our busniess". Calls women B**** and C****. He doesnt care about anyone but himself and you can tell everyone around his shop wants him to close down and move out for good. This weirdo he shouldn't be able to own any shop in Redondo beach looks likes hes on drugs every time I see him he cant open his eyes while we talk hes talking to me with his eyes closed. Why would anyone trust this dude with their bike? His prices are trash and he tries to rip you off although he'll tell you he's your friend and hes not ripping you off. Everyone who knows a thing or two DO NOT like nathan's Factory Piss.

Dec 06, 2023 · Patrick Patterson

Been bring my bikes here for years. Always great service an Nathan is outstanding person an mechanic. He knows what your bike needs an will get ya back on the road as soon as possible. He's not gonna rip you off, so stop by an bring your bike. Trust me you'll be bring your bike to him also

Jan 22, 2022 · Tony Williams

So I sent my bike here BEFORE I read the reviews. The reviews would have not made me want to send my bike there. But it was great! Not sure why people are rating low. Nathan was helpful, knowledgeble, well priced, and clearly cared about his work. He even called me after and asked me about the new tired and bike. I would recommend him and his shop.

Jul 22, 2020 · Nicky George