Factory Motor Parts

Welcome to Factory Motor Parts, also operating under the name Motor Parts & Equipment (MPE), located at 735 Arch Ave, Wabasha, MN 55981, USA. As a prominent member of the Auto Repair Stations category, Factory Motor Parts serves the Wabasha community and surrounding areas by providing a comprehensive selection of auto parts and, notably, access to a first-rate machine shop. You can reach them at (651) 565-4511 or their mobile number +1 651-565-4511 for inquiries about their extensive inventory or machine shop services.

Based on the insightful reviews from actual customers, Factory Motor Parts has established a strong reputation for its commitment to customer satisfaction, fair pricing, and the expertise of its team. One highly appreciative customer emphasized that "These are the guys you want to go to," highlighting their reasonable prices and genuine effort to ensure customers get the correct part for their specific needs. This suggests a customer-centric approach where the focus is on providing accurate and cost-effective solutions. The willingness to order parts that are not immediately in stock further underscores their dedication to meeting the diverse needs of their clientele.

The same reviewer also shared a heartwarming anecdote illustrating the exceptional service at Factory Motor Parts. Despite being a busy parts store, one of the counter staff readily assisted a customer with a broken wrist by personally changing their brake light in a matter of moments. This act of kindness and willingness to go above and beyond basic service speaks volumes about the culture and the "good folks" who work at Factory Motor Parts. It portrays a business that values its customers and is willing to offer practical help, even with minor tasks.

Another customer described Factory Motor Parts as a "very professional parts store" with "great employees that are well organized." This indicates an efficient and well-run operation where customers can expect a smooth and professional experience. Notably, this review also highlighted that "MPE has a great machine shop second to none." This is a significant feature, positioning Factory Motor Parts beyond a typical auto parts store. A machine shop allows them to offer specialized services such as machining engine components, rebuilding parts, and other custom fabrication work, catering to mechanics, automotive enthusiasts, and potentially industrial clients with specific needs. The customer further praised the "superior service in a timely manor" provided by the machine shop and strongly recommended Motor Parts and Equipment for all parts and machine shop requirements.

The environment of Factory Motor Parts likely encompasses a well-stocked retail area where a wide variety of auto parts are displayed and easily accessible to customers. The presence of knowledgeable staff behind the counter suggests a service-oriented layout where help is readily available. The mention of a "professional parts store" implies an organized and efficient setting. The additional feature of a "machine shop second to none" indicates a separate area equipped with specialized machinery and tools, staffed by skilled machinists capable of handling intricate and precise work on automotive components.

The services offered by Factory Motor Parts are multifaceted. Primarily, they provide a comprehensive range of auto parts, catering to various makes and models. Their commitment to helping customers find the "right part for the right job" suggests a focus on accuracy and customer education. The willingness to order parts not in stock ensures that customers can source even less common items through them. The standout service is the presence of an exceptional machine shop, offering specialized machining, rebuilding, and fabrication services that go beyond the capabilities of most standard auto parts stores. The anecdote about changing the brake light highlights a level of customer care that extends beyond basic transactions.

Key features of Factory Motor Parts include its knowledgeable and helpful staff, its commitment to reasonable pricing, its efficient parts ordering system, and, most notably, its high-quality machine shop services. The positive reviews consistently emphasize the professionalism and helpfulness of the employees. The integration of a full-service machine shop with an auto parts store is a significant differentiator, providing a unique value proposition for customers in the Wabasha area. This combination allows them to not only source the necessary parts but also have specialized work done on those parts or related components, all in one place.

Currently, no specific promotional information is available in the provided text. However, auto parts stores and machine shops sometimes offer promotions on specific parts, seasonal maintenance items, or discounts on machine shop services for certain types of work or during particular times of the year. Local residents and businesses are encouraged to contact Factory Motor Parts directly at (651) 565-4511 to inquire about any current promotions or special offers they may have on auto parts or their machine shop services. Visiting their location at 735 Arch Ave might also provide information on any in-store deals or advertised specials.

In conclusion, Factory Motor Parts, also known as Motor Parts & Equipment, in Wabasha, MN, is a highly recommended auto parts store that goes above and beyond typical offerings. Its reasonable prices, knowledgeable and helpful staff, efficient parts sourcing, and exceptional in-house machine shop make it a standout choice for local users. Whether you are a vehicle owner needing the right part for a repair, a mechanic requiring specialized machining services, or someone looking for a parts store that truly values its customers, Factory Motor Parts appears to be an excellent resource in the Wabasha community. The positive testimonials underscore their commitment to quality, professionalism, and superior customer service.