Extra Mile Auto

Located at 713 W US-92, Seffner, FL 33584, USA, Extra Mile Auto operates as an "Auto Repair Station" providing services and potentially goods for sale to local users. For inquiries or to potentially schedule service, they can be reached at (813) 657-2277 or via mobile at +1 813-657-2277.

Based on the limited information available from customer reviews, the environment and operational efficiency of Extra Mile Auto appear to have some inconsistencies. While a typical auto repair station aims for an organized and professional setting, one review described the experience as "Unprofessional and organized!" This suggests that the internal layout, workflow, or management of the shop may not consistently meet industry standards for organization. The complaint about taking "an hour" for a tire installation when the customer "was the only customer there" points to potential issues with operational speed and efficiency. In a standard auto repair setting, customers typically expect a clean waiting area and a structured process for vehicle drop-off and pick-up. However, the available feedback hints that these expectations might not always be met, leading to perceived disorganization and delays for some patrons. The ideal environment for an auto repair station should instill confidence and comfort in the customer, but the provided reviews suggest that this might not always be the case at Extra Mile Auto.

As an "Auto Repair Station," Extra Mile Auto would typically offer a range of services related to vehicle maintenance and repair. While the provided reviews specifically mention "tires put on," indicating that tire installation is a service they offer, details on the full scope of their services are not comprehensively available. Generally, an auto repair station would provide services such as:

• Tire Services: This would include tire installation, balancing, rotation, and potentially flat tire repair. The customer review explicitly mentions having "my tires put on," confirming this as a service.
• Oil Changes: Routine fluid changes are a staple of most auto repair shops.
• Brake Services: Inspection, repair, and replacement of brake components like pads, rotors, and calipers.
• Diagnostic Services: Identifying and troubleshooting issues indicated by dashboard warning lights or vehicle malfunctions.
• Battery Testing and Replacement: Ensuring the vehicle's electrical system is functioning correctly.
• Suspension and Steering Repairs: Addressing issues with components that affect vehicle handling and ride comfort.
• General Mechanical Repairs: This could encompass a wide variety of repairs, from minor engine issues to belt and hose replacements.

However, without further information or more extensive customer reviews, it is not possible to detail the full array of services provided by Extra Mile Auto beyond tire installation. The nature of an "Auto Repair Station" implies a capability to handle common vehicle service needs, but the level of specialization or comprehensiveness beyond basic services cannot be definitively stated from the given data.

Based solely on the provided customer reviews, the features of Extra Mile Auto present a mixed picture. One critical feature that appears to be a concern for customers is the perceived lack of professionalism and organization. The review stating "Unprofessional and organized!" (likely meaning "unprofessional and disorganized") and the anecdote about "the owner left a female worker that clearly didn't know what she was doing to take care of my car" suggest issues with staff competence and supervision. For an auto repair station, professionalism and skilled technicians are paramount for building customer trust and ensuring quality repairs. The reported long wait time for a simple tire installation, even when no other customers were present, further reinforces concerns about operational efficiency and organization.

Another point of feedback, though perhaps a misdirected one, is the "Wrong phone number interested in go kart frame." This review seems to indicate a miscommunication or an unrelated inquiry, which does not directly reflect on the auto repair services but suggests a potential lack of clarity in online listings or a general misidentification by some users. It does not provide insight into the quality of auto repair but highlights a possible administrative or informational discrepancy.

In the context of the provided information, positive features, such as exceptional customer service, highly skilled technicians, or a particularly clean and comfortable environment, are not highlighted in the available reviews. The existing feedback focuses on perceived shortcomings rather than strengths.

Regarding promotional information, the provided data does not include any specific details about promotions, discounts, or special offers from Extra Mile Auto. Unlike businesses that frequently advertise coupons, loyalty programs, or seasonal sales, no such information is available in the given text. Typically, an "Auto Repair Station" might promote itself through:

• Service Discounts: Offers on oil changes, tire rotations, or brake inspections.
• Package Deals: Bundled services at a reduced price.
• New Customer Incentives: Discounts for first-time visitors.
• Warranty Information: Advertising warranties on parts or labor to build trust.
• Online Presence: Utilizing a website or social media to showcase services, customer testimonials (positive ones), and current promotions.

However, based solely on the provided reviews, no such promotional activities are evident. The existing customer sentiment, particularly the strong negative feedback, would likely overshadow any unstated promotional efforts, as the primary promotional message for any business stems from the customer experience it delivers. The direct statement "I WILL NEVER GO THERE AGAIN!!" from a customer is a significant negative promotional message that could deter potential new clients.

In conclusion, Extra Mile Auto at 713 W US-92, Seffner, FL, operates as an "Auto Repair Station" that offers tire installation services. However, based on the very limited and primarily negative customer reviews, there appear to be significant concerns regarding professionalism, organization, efficiency, and potentially staff competence. While the full scope of their services and any promotional efforts are not detailed, the existing public feedback suggests that the customer experience may not consistently meet expectations, particularly regarding service quality and timely delivery. For local users in Seffner, FL, considering Extra Mile Auto, it is important to weigh this feedback objectively when making a decision about their automotive repair needs.