Elyria Ford Service

Elyria Ford Service, an integral part of the larger Elyria Ford dealership located at 1115 East Broad Street, Elyria, OH 44035, stands as a premier "Auto Repair Station" specializing in the maintenance and repair of Ford vehicles. As an authorized Ford service center, it is uniquely positioned to offer specialized care that aligns with Ford's stringent standards, utilizing genuine parts and factory-trained technicians.

The service environment at Elyria Ford is meticulously designed to provide a professional, efficient, and comfortable experience for every customer. The facility boasts a clean and well-organized service bay area, equipped with the latest diagnostic tools and specialized equipment designed specifically for Ford and Lincoln vehicles. This ensures that technicians can accurately diagnose issues and perform repairs with precision.

For customers, the experience begins with a welcoming service reception area. While waiting for their vehicle, customers can enjoy a clean, comfortable waiting lounge that often includes amenities such as complimentary Wi-Fi. Elyria Ford also offers a convenient shuttle service to and from customers' homes or workplaces, minimizing disruption to their day. Furthermore, for added convenience, they provide a Ford Pickup & Delivery service, where they can pick up a customer's vehicle for service and return it once the work is complete (conditions apply, typically does not include parts or repair charges, and non-operational vehicles may not be eligible). This suite of thoughtful amenities reflects their commitment to a seamless and stress-free service experience.

Customer reviews frequently highlight the friendly, patient, and respectful nature of the service department staff, emphasizing clear communication and quick turnaround times.

Elyria Ford Service offers a full spectrum of maintenance and repair services exclusively tailored for Ford and Lincoln vehicles. Their comprehensive offerings ensure that every aspect of a Ford vehicle's health is addressed by experts who understand the intricate engineering of these automobiles. Services include:

• Routine Maintenance: This covers essential services like oil changes (using Motorcraft® oil and filters), fluid level checks and top-offs (radiator, transmission, power steering, windshield washer, and brake fluid), and multi-point inspections to identify potential issues early and maintain vehicle performance and reliability.

• Brake Service: Full-service brake repair, including brake pad and shoe replacement, rotor resurfacing or replacement, and comprehensive brake system inspections. They often back Motorcraft® brake pads with a lifetime guarantee (conditions apply).

• Tire Services: Offering a wide selection of name-brand tires from top manufacturers. Services include tire sales, installation, balancing, rotations (recommended at every maintenance visit for even wear), and wheel alignment to ensure optimal handling and tire longevity.

• Battery Services: Free battery testing and expert installation of Motorcraft® batteries, designed with the latest technologies for dependable power across various conditions. New battery installations often include a warranty and complimentary towing.

• Engine Diagnostics & Repair: Advanced diagnostic capabilities to troubleshoot "Check Engine" lights and address complex engine issues. Their technicians have the specialized tools and software to accurately identify and resolve problems unique to Ford powertrains.

• Transmission Services: Maintenance and repair of Ford transmissions, including fluid changes, filter replacements, and more extensive repairs if needed.

• HVAC System Service: Diagnosis and repair of heating, ventilation, and air conditioning systems to ensure cabin comfort.

• Suspension and Steering: Repair and replacement of shocks, struts, and other steering and suspension components for a smooth and controlled ride.

• Electrical System Repair: Troubleshooting and repair of vehicle electrical systems, from starters and alternators to complex wiring issues.

• Warranty Repair: As an authorized Ford service center, they handle all warranty-covered repairs, ensuring compliance with manufacturer specifications and preserving the vehicle's warranty.

• Ford Protect® Extended Service Plans: They offer and honor Ford Protect plans, providing extended coverage for parts and labor after the factory warranty expires, executed with genuine Ford parts by factory-trained technicians.

Elyria Ford Service differentiates itself through several key features that underscore its commitment to specialized care and customer satisfaction:

• Factory-Trained and Certified Technicians: All technicians undergo rigorous, ongoing training directly from Ford. This ensures they have the most up-to-date knowledge and expertise on all Ford models, old and new, and are proficient with Ford-specific tools and diagnostic equipment.

• Genuine OEM Ford Parts: The service department exclusively uses Original Equipment Manufacturer (OEM) parts from Ford. These parts are designed, engineered, and tested by Ford to ensure optimal fit, performance, and durability, maintaining the vehicle's original integrity and often coming with a parts and labor warranty.

• State-of-the-Art Diagnostic Equipment: They utilize specialized Ford diagnostic equipment and software that provides precise and accurate problem identification, leading to efficient and effective repairs.

• Ford Pickup & Delivery Service: This highly convenient service allows customers to have their vehicle serviced without leaving their home or office, offering significant time savings and ease.

• Commitment to Customer Satisfaction: Elyria Ford has been recognized with the prestigious President's Award from Ford Motor Company, an honor that directly reflects outstanding customer satisfaction in all departments, including service, as measured by customer survey responses.

• Competitive Pricing and Value: While providing dealership-level expertise, they strive to offer competitive pricing on services and parts, often emphasizing the long-term value of using genuine parts and expert service.

• Comprehensive Warranties: Repairs performed at Elyria Ford Service come with parts and labor warranties, providing assurance and protection for the customer's investment.

Elyria Ford Service regularly offers various promotions and service specials designed to provide value to their customers. While specific offers are subject to change, common types of promotions include:

• Service Specials Page: Customers are encouraged to visit the "Service Specials" section of the Elyria Ford website () for current coupons and discounts on common services like oil changes, brake service, tire rotations, and battery replacement.

• "The Works" Package: This popular bundled service often includes an oil change, tire rotation, multi-point inspection, fluid top-off, and brake inspection at a competitive price, providing comprehensive care in one visit.

• Tire Rebates and Price Guarantees: They often participate in national Ford tire promotions, offering rebates or competitive pricing on major tire brands.

• Battery Specials: Promotions on battery tests and installations, sometimes including free battery installation or discounts on Motorcraft® batteries.

• FordPass™ Rewards: Customers can often earn FordPass Rewards points on service visits and parts purchases, which can then be redeemed for future services or parts.

To take advantage of current offers or to schedule service, customers can contact the service department directly at 888-928-2691 or use the online scheduling tool on the Elyria Ford website. Service hours are Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM, with Sundays typically closed. Their commitment to superior service, genuine parts, and customer convenience makes Elyria Ford Service a trusted choice for Ford owners in the Elyria area.