Elite Rv Service

Elite Rv Service ico

(70 reviews)

Auto Repair StationsTennesseeWilson CountyLebanonPine Street

Wilson County . Tennessee

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Operating Hours

Monday Closed
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed

Elite Rv Service Introduce

Elite RV Service, located at 1158 Pine St, Lebanon, TN 37090, USA, is a dedicated facility that specializes in the repair and maintenance of Recreational Vehicles (RVs). While the platform category "Auto Repair Stations" might broadly encompass vehicle service, Elite RV Service’s core focus is on the unique and multifaceted needs of RVs, including motorhomes, travel trailers, and campers. They are well-regarded by their customers for providing prompt, reliable, and high-quality service, ensuring RV enthusiasts can get back on the road safely and swiftly.

Environment and Atmosphere

The operational environment at Elite RV Service is geared towards efficiency and accommodating the larger size of recreational vehicles. This implies spacious bays and specialized equipment necessary for RV service. Customer reviews strongly emphasize a positive and professional atmosphere. Phrases like "Top-notch service" and "doing business the right way" suggest a well-managed and ethical operation. The staff are perceived as helpful and responsive, especially in urgent situations, as evidenced by their willingness to assist a traveler with an unexpected breakdown "right away." This creates a welcoming and supportive environment for RV owners, many of whom are travelers or rely on their RVs for extended periods. The feedback points to a culture of genuine assistance and integrity, fostering trust and peace of mind for their clientele.

Comprehensive Services Offered

Elite RV Service provides a wide array of repair and maintenance solutions specifically for Recreational Vehicles. Their expertise covers not just the automotive aspects of an RV but also the complex "house" systems that make an RV a home on wheels. While an exhaustive list of every service is not available, based on typical RV repair needs and customer experiences, their services likely include:

  • General RV Diagnostics and Repair: Identifying and fixing a broad range of issues affecting both the chassis and the living components of an RV.
  • Interior and Appliance Repair: This is a significant area of their expertise, as highlighted by a customer who needed help securing a convection oven. This suggests they can handle issues with various RV appliances (refrigerators, microwaves, stoves, water heaters) and interior fixtures (cabinets, wall components).
  • Structural and Body Repairs: Addressing issues that may arise from travel, wear and tear, or minor incidents, ensuring the integrity of the RV's structure.
  • Plumbing System Services: Repairing leaks, addressing water pump issues, and maintaining black/gray/fresh water systems.
  • Electrical System Services: Diagnosing and fixing problems with the 12V and 120V electrical systems, batteries, converters, inverters, and generators.
  • HVAC Services: Maintenance and repair of RV air conditioning units and heating systems.
  • Roof and Seal Maintenance: Critical for preventing water damage, this includes inspections and repairs of roof seals and seams.
  • Chassis Maintenance: While not their sole focus, as an "Auto Repair Station" specializing in RVs, they would likely offer some basic chassis services such as oil changes, fluid checks, and brake inspections if not full mechanical repairs, or coordinate with a partner for more extensive engine/drivetrain work.
  • Pre-Trip Inspections: Ensuring an RV is road-ready before a long journey.
  • Extended RV Warranty Acceptance: Elite RV Service accepts extended RV warranties, including policies sold by Wholesale Warranties, which is a significant advantage for RV owners seeking to cover repair costs.

Their quick response to an urgent repair for a traveler indicates a capability to handle unexpected, critical issues with efficiency.

Key Features and Differentiators

Elite RV Service distinguishes itself in the Lebanon, TN, RV repair market through several key features that resonate strongly with its customers:

  • Specialized RV Expertise: Unlike general auto repair shops, Elite RV Service focuses solely on recreational vehicles, ensuring they have the specific tools, knowledge, and experience required for these unique vehicles. This specialization allows them to address a wide range of RV-specific problems, from engine issues to appliance malfunctions.
  • Top-Notch Service Quality: Customers consistently praise the "top-notch service," indicating a commitment to high standards in every repair and interaction.
  • Speed and Reliability: The service is described as "fast and reliable," a crucial factor for RV owners who are often on a schedule or rely on their vehicles for travel and accommodation. Their ability to take a walk-in traveler "right away" highlights their responsiveness.
  • Integrity and Honesty: The phrase "doing business the right way" and the "minimal fee" charged for an urgent repair reflect a high level of integrity and fair pricing, building trust with customers.
  • Customer-Centric Approach: The willingness to quickly assist a stranded traveler, even for a minor but critical issue, demonstrates a strong commitment to customer care and going the extra mile.
  • Acceptance of Extended Warranties: This feature is a significant benefit for RV owners, simplifying the process of getting repairs covered by their warranty plans.
Promotional Information

While specific, time-limited promotional offers for Elite RV Service are not provided in the given information, their most effective promotional strategies are derived from their strong customer testimonials and their inherent business model:

  • Powerful Word-of-Mouth: The enthusiastic recommendations ("Do business with these guys!", "Highly recommend") from satisfied customers serve as the most compelling form of promotion, building a strong reputation within the RV community.
  • Emphasis on Reliability and Speed: Highlighting their "fast and reliable" service is a direct promotional message, appealing to RV owners who prioritize quick and dependable repairs to minimize downtime.
  • Fair and Transparent Pricing: The mention of a "minimal fee" for emergency service implicitly promotes their fair pricing policies, attracting customers who seek honest and affordable repair solutions.
  • Specialization in RVs: Advertising themselves as an RV-specific service center naturally draws in the target demographic, assuring them of expert care tailored to their unique vehicles.
  • Support for Travelers: Showcasing their readiness to assist travelers in need, even for minor issues, can attract those passing through the Lebanon area who require urgent, trustworthy service.
  • Warranty Acceptance: Explicitly stating that they accept extended RV warranties is a direct appeal to a large segment of RV owners looking for covered repairs.
  • Direct Contact: Potential customers can reach Elite RV Service directly via phone at (615) 965-2033 or mobile at +1 615-965-2033 for inquiries or to schedule service. Their operating hours are typically Monday-Friday 9 AM - 5 PM and Saturday 9 AM - 1 PM.

In conclusion, Elite RV Service distinguishes itself as a highly reliable, customer-focused RV repair center in Lebanon, TN, known for its prompt, honest service and specialized expertise in keeping recreational vehicles in optimal condition.

Elite Rv Service Photos

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Elite Rv Service Location

Elite Rv Service Customer Reviews

Do business with these guys! Top notch service, fast and reliable! Thank you for doing business the right way!

Apr 26, 2024 · Ryan Williams

We needed to stop while we were on a trip because the convection oven was swinging out (only connected by three top bolts). They took us right away, and helped us get the oven seated back on the back bracket. They charged a minimal fee.

Apr 17, 2024 · Cindy McDonold

Fixed my furnace on the first try while other techs could not resolve the problem, very knowledgeable, methodically thinks through processes, punctual, easy to communicate with and in a timely fashion, appropriate conduct, also fixed another spur of the moment matter without hesitation, straightforward and respectable.

Jan 18, 2024 · April Gombach

My husband and I unfortunately had a mishap with water in our camper. I called our insurance company and they told us to find a repair place and get an estimate for repair. I called 10 different RV places that day and no one could get us in until October. (the accident happened August 5th.) I couldn’t wait until October, I needed them to see the water damage while it was still wet. I called Elite RV that day and spoke with TJ. He was able to get us in the very next day. We pulled the camper to him, it took him 30 minutes to look it over, he took pictures and measurements and we were on our way. He stayed in contact with me throughout the next week while waiting for Heartland to come back with pricing on parts. Once he had that pricing, he sent over an estimate to me and my insurance company. We unfortunately had a total loss so TJ wasn’t able to complete the repairs but I know our camper would have been in good hands if things had been different. I will use Elite RV for all of our camper needs from here on out and will recommend them to anyone and everyone I know with a camper. TJ was amazing! He knew exactly what to do for our insurance claim and kept me calm in a stressful situation. Thank you, TJ!

Sep 10, 2020 · Lacy Rowe

Turkey buzzards shredded the roof of our 3 year old Wildwood while it was winterized at our campground. Heavy rains came through, the roof wood got soft, and the birds started ripping that up too! I can't say enough great things about how TJ and Devin took care of us. They worked with our insurance company and let us drop it off early to avoid trouble with our HOA. They completely replaced the roof and went above and beyond to make sure it looked as good as new. They were consistently honest, upbeat, and easy to work with. I certainly wont bother calling anyone else if we ever need repairs again and I wouldn't hesitate to recommend them for any repair your RV or travel trailer might need!

Mar 10, 2023 · Joseph Baughman