Elite Automotive

Auto Repair StationsCaliforniaKern CountyBakersfieldSouth San LaurenFruitvale Avenue
Kern County . California
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- +1 661-588-5867
- 3575 Fruitvale Ave, Bakersfield, CA 93308, USA
Operating Hours
Elite Automotive Introduce
For vehicle owners in Bakersfield, CA, seeking a highly reputable and customer-focused Auto Repair Station, Elite Automotive stands out as a top choice. Conveniently located at 3575 Fruitvale Ave, Bakersfield, CA 93308, USA, Elite Automotive has built a strong reputation for providing excellent service with a personal touch. You can reach their dedicated team by calling (661) 588-5867 or via mobile at +1 661-588-5867, ensuring easy access to their expertise for all your automotive needs.
The environment at Elite Automotive is consistently described as professional and friendly, creating a welcoming atmosphere for customers. While specifics on the physical layout or amenities like a waiting room's exact features are not universally detailed, the overwhelming positive feedback regarding customer service strongly implies a well-maintained and organized facility. The focus appears to be on efficiency and a polite, attentive approach from the staff. This means customers can expect a clean service area where their vehicles are handled with care, and a reception space where their concerns are listened to with genuine interest. The overall ambiance is one of trust and professionalism, which is paramount in the auto repair industry. This commitment to a positive customer experience helps alleviate the stress often associated with vehicle repairs.
Elite Automotive provides a robust array of services that cater to a wide range of vehicle repair and maintenance needs, positioning itself as a comprehensive Auto Repair Station. One highlighted service is their smog check, which customers appreciate for its speed and efficiency. Beyond this, their capabilities extend to general automotive repairs, including, but not limited to, engine diagnostics and repair, as evidenced by a customer review discussing motor troubles. They likely handle common maintenance tasks such as oil changes, brake inspections and replacements, tire services, and general vehicle inspections. The feedback suggests a genuine interest in diagnosing and addressing vehicle issues accurately, which implies a comprehensive understanding of various automotive systems. Their willingness to "take care of peoples vehicle repair needs" indicates a broad scope of expertise in diagnosing and resolving diverse mechanical problems, ensuring that customers can rely on them for various car issues, from routine upkeep to more complex troubleshooting.
The most compelling features that differentiate Elite Automotive, as highlighted by customer testimonials, revolve around their exceptional customer service and genuine care for their clientele. The staff is consistently praised for being friendly, professional, and genuinely interested in taking care of vehicle repair needs. One customer specifically mentioned how quickly their truck was smogged and that the staff took the time to answer questions, showcasing their dedication to thoroughness and communication. A truly remarkable feature is the personal involvement of the owner, Mr. Rodney. A customer shared an extraordinary experience: "Mr Rodney the owner of the company heard that I was having troubles with my motor and he called me personally and I'm no longer even in the state The gentleman offered to come get me he listened to what it was doing and help me figure it out excellent service there excellent customer service highly recommended." This anecdote powerfully illustrates the unparalleled level of customer dedication and going the extra mile that defines Elite Automotive. It demonstrates a commitment that extends beyond the typical service transaction, highlighting their willingness to provide assistance and advice even under unusual circumstances. This personal touch and proactive problem-solving set them apart significantly from many other auto repair establishments, cementing their reputation for truly excellent customer service and fostering immense trust and loyalty among their clientele.
Regarding promotional information, specific, regularly advertised deals or coupons for Elite Automotive are not extensively publicized in public online sources. However, the strong positive sentiment in customer reviews, particularly concerning their excellent service and genuine interest in solving vehicle problems, suggests that their value proposition lies in the quality of their work and their transparent, fair approach. Businesses that prioritize customer relationships and build a reputation for honesty often find that word-of-mouth referrals and repeat business are more potent than constant discounting. While formal promotions may not be a primary feature of their marketing, it is always recommended for local users to directly contact Elite Automotive via their provided phone numbers to inquire about any current specials, seasonal offers, or pricing for specific services. Given their commitment to customer satisfaction, it is reasonable to expect that they would provide clear and honest information regarding costs and any available options. The long-term savings from reliable and accurate repairs, coupled with the peace of mind derived from trusting your vehicle to genuinely caring professionals, often represent a greater value than short-term discounts. Their reputation for outstanding service acts as its own powerful promotional tool, attracting customers who seek dependable and ethical automotive care.
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Elite Automotive Customer Reviews
Great experience. Smogged my truck quickly, took time to answer some questions I had, and were very friendly and professional. Excellent customer service and a genuine interest in taking care of peoples vehicle repair needs.
Mar 21, 2025 · Daniel Newkirk
Mr Rodney the owner of the company heard that I was having troubles with my motor and he called me personally and I'm no longer even in the state The gentleman offered to come get me he listened to what it was doing and help me figure it out excellent service there excellent customer service highly recommended
Feb 21, 2025 · Robert Johnson
For someone that works on their own car I'm very picky about who works on mine. Rodney is very professional in what he does and I cannot thank him enough for explaining to me the reasons as to why my car failed it's first smog and how he went about correcting it. Candy and Ashley are very attentive and sweet and do their best at making sure you're comfortable and taken care of.
Dec 23, 2023 · Corinthian Tyson
Excellent customer service. Candy at the front desk was efficient, pleasant, and checked to be sure all my questions were sufficiently answered. Rodney personally called to keep me updated on parts order and repairs. I highly recommend them for the care of your vehicle.
Oct 11, 2023 · Sheree Hibler
DO NOT GO HERE. I wish I can give this company 0 stars. My husband took our Chevy Cruze to get serviced for a few things, one In particular brand new windshield wipers. One of the EASIEST things to fix. When I was driving on the freeway the next day, one of windshield wipers came off WHILE DRIVING IN THE RAIN. We ended up calling and told them the situation and they replaced the windshield wiper, no problem for free. Well, today, AGAIN the passenger seat windshield wiper came off. This was during one of the most stressful experiences because it happened on the freeway while it was raining. My husband called to tell them the situation and the owner ended up calling him. This is where it’s super disrespectful. The owner basically ended up saying “sorry it came off, but it was because the other time we replaced your wiper it was toward the end of the day and our workers were ready to get off.” To me as a customer, there is no room to excuse poor work on one of the easiest things to do. We ended up telling him we bought our own windshield wipers and just want a refund for the new windshield wipers that we bought / replaced ourselves. The owner said he would only do this IF he saw that there was “proof” it was there fault. EXTREMELY unprofessional. We will never do business with this company again. If a company cannot fix a simple Windshield wiper, why trust them with anything else
Feb 23, 2023 · Megan Gregg
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