Eds Auto Glass

(127 reviews)

Auto Repair StationsPennsylvaniaPhiladelphia CountyPhiladelphiaFrankfordBridge Street

Philadelphia County . Pennsylvania

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  • Overview
  • Intro
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  • Location
  • Reviews
  • +1 215-288-7146
  • www.edsautoglass.com
  • 1201 Bridge St, Philadelphia, PA 19124, USA

Operating Hours

Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Eds Auto Glass Introduce

Eds Auto Glass, conveniently situated at 1201 Bridge St, Philadelphia, PA 19124, USA, operates as a highly specialized and customer-focused entity within the "Auto Repair Stations" category. While the broader category encompasses a wide range of automotive services, Eds Auto Glass has carved a niche by dedicating its expertise exclusively to vehicle glass repair and replacement. This specialization allows them to offer superior knowledge, efficient service, and high-quality products for all types of auto glass needs in the Philadelphia area. Their strong commitment to customer satisfaction and prompt service has earned them a reputation as a go-to choice for windshields, door windows, and other automotive glass components.

Environment and Location

Located at 1201 Bridge St, Philadelphia, PA, Eds Auto Glass operates from a facility that is optimized for efficient and precise auto glass work. The environment inside such a specialized shop is typically clean, organized, and equipped with the necessary tools and technology for safe and secure glass installation. This includes specialized lifting equipment for windshields, vacuum systems for glass debris, and climate-controlled areas for proper adhesive curing. While specific interior details are not explicitly provided, the nature of their work demands a professional and detail-oriented setting to ensure high-quality results. The exterior of the shop, as an "Auto Repair Station," would feature clear signage and easy access for vehicles. Being in Philadelphia, a busy urban environment, suggests that their location is strategically chosen for accessibility to a wide customer base, including residents and businesses in the surrounding neighborhoods. The focus of the environment is undoubtedly on facilitating quick, precise, and safe auto glass service.

Specialized Services and Goods Offered

Eds Auto Glass focuses exclusively on vehicle glass, ensuring a high level of expertise and efficiency in their core offerings. Their services are crucial for vehicle safety, integrity, and aesthetics. Key services and goods include:

  • Windshield Replacement: This is a primary service, addressing cracked or shattered windshields that compromise visibility and vehicle structural integrity. They handle a wide range of vehicle makes and models.
  • Windshield Repair: For minor chips and cracks, they offer repair services that can prevent further damage and restore clarity, often saving customers the cost of a full replacement.
  • Side Window (Door Glass) Replacement: As explicitly mentioned by a customer, they are highly proficient in replacing side windows, which are frequently damaged due to vandalism or accidents.
  • Rear Window Replacement: This includes back glass for sedans, SUVs, trucks, and vans, ensuring proper defrost and tint integration where applicable.
  • Use of Quality OEM Glass: A significant feature highlighted by customer reviews is their use of "Quality OEM glass." OEM (Original Equipment Manufacturer) glass ensures that the replacement glass matches the exact specifications, fit, and safety standards of the glass originally installed in the vehicle, which is crucial for safety systems and vehicle aesthetics.
  • Adhesive and Sealant Application: Proper application of automotive-grade adhesives and sealants is critical for the safety and longevity of a new glass installation. Eds Auto Glass employs trained technicians to ensure a secure and watertight seal.
  • Removal of Broken Glass: Part of their comprehensive service includes thorough cleanup of any broken glass inside the vehicle, enhancing safety and convenience for the customer.
  • Potential for Mobile Service: While not explicitly stated, the ability to provide "same day service" and rapid turnaround times often implies that an auto glass specialist might offer mobile service options, allowing them to perform replacements or repairs at the customer's location, although this would need to be confirmed directly with them.

By concentrating on these essential glass services, Eds Auto Glass provides a specialized solution that meets a critical need for vehicle owners, ensuring safety and compliance on the road.

Key Features and Customer Experience

Eds Auto Glass has built a strong reputation based on several defining features that are consistently praised by their customers:

  • Extremely Fair Pricing: A recurring positive note is their "Extremely fair pricing." This indicates that customers receive excellent value for the quality of service and products provided, making necessary repairs accessible without breaking the bank.
  • Quality OEM Glass: The commitment to using "Quality OEM glass" is a significant differentiator. This assures customers that their replacement glass meets the highest standards for durability, clarity, and safety, maintaining the vehicle's original specifications. This is particularly important for vehicles with advanced driver-assistance systems (ADAS) that rely on windshield-mounted cameras and sensors.
  • Fantastic Customer Service: Multiple reviews emphasize "Fantastic customer service." This suggests that the staff at Eds Auto Glass are not only skilled technicians but also friendly, respectful, and communicative, making the customer experience pleasant and hassle-free.
  • Same-Day Service and Fast Turnaround: The ability to provide "Literally same day service" and have customers "out in about 20 minutes" for certain repairs is an outstanding feature. This rapid response and efficiency minimize inconvenience for customers, allowing them to quickly regain use of their vehicles. This speed is a huge advantage, especially when dealing with a broken window that compromises vehicle security.
  • Reliability and Trust: The statement "These guys have replaced multiple windshields in different vehicles for me over the years" highlights a high level of trust and repeat business. This speaks volumes about their consistent quality and reliability, fostering strong customer loyalty.
  • Professionalism: Customers describe the staff as "respectful and down to business," indicating a professional approach that ensures work is done efficiently and correctly without unnecessary delays.
  • Strong Recommendation: The fact that customers "recommend customers to them all the time" is perhaps the strongest endorsement, showcasing genuine satisfaction and confidence in their services.

These features combine to create a customer experience that is not only efficient and affordable but also highly reliable and reassuring, turning a potentially stressful situation into a smooth and positive interaction.

Promotional Information and Community Engagement

While specific ongoing promotional campaigns are not detailed, Eds Auto Glass's most powerful promotional tool is its exceptional reputation, built on consistent delivery of high-quality service, fair pricing, and rapid turnaround times. Word-of-mouth referrals, as indicated by customers recommending them "all the time," are incredibly effective for a local business in the "Auto Repair Stations" category.

The provided phone numbers, (215) 288-7146 and +1 215-288-7146, serve as direct and immediate contact points for scheduling services or obtaining quotes. The ease of communication and the promise of same-day service are significant draws for potential customers facing urgent auto glass needs. Their online presence, though not fully detailed, allows customers to find and review their services, further amplifying their reach.

For local users in Philadelphia, Eds Auto Glass implicitly promotes itself as the reliable, affordable, and quick solution for any auto glass issue. Their consistent focus on customer satisfaction and quality workmanship ensures continued growth through positive experiences, making them a trusted name in automotive glass repair and replacement within the community.

Eds Auto Glass Location

Eds Auto Glass Customer Reviews

These guys have replaced multiple windshields in different vehicles for me over the years. Extremely fair pricing. Quality OEM glass. Fantastic customer service. I recommend customers to them all the time. Thank you guys.

Oct 25, 2024 · Devin Joe Pirrone Transmissions

Literally same day service respectful and down to business I was out in about 20 minutes my car glass window is awesome thanks sooo much guys !!!

Aug 20, 2024 · Doris Diaz

They did it very fast, it was all very straight forward and reasonable price for clean up and installation. I only wish they had vacuumed up all the glass, I found a few shards around from the previous being broken. But it’s not entirely their fault. Still, overall, thank you, would recommend!

Oct 12, 2023 · Bryan Mercado

I chose them because they were the cheapest for replacing my car window. The price was right. All others were ridiculously outrageous. There customer service was great. The guys who replaced my window were nice to. My window looked as it did before. I’d recommend them.

Sep 16, 2023 · Lola “Lola” Diva

I had a very bad experience. They couldn't give me a reliable estimate over the phone for a windshield replacement even though I gave them the VIN. So I got the estimate and made the appointment to bring it back to get the job done. They still ordered the wrong windshield, instead of an hour wait, I was there for half a day and then they charged me more for the windshield, not even honoring their estimate and taking accountability for their mistake. So it ended up being quite a bit more than expected. I could've had a larger company come to my house and do it for a little less and I would have saved two trips. I wanted to support a small, local business, but this time it backfired on me.

Dec 08, 2022 · adlee42