Eagle Rock Import Car Services

Pong and his brother have worked on my card for 10 years. Very ethical and friendly. Highly recommend. Most of the negative feedback are from premadonnas who can never be pleased.

Feb 03, 2025 · Gerry Sharmar

Master techs here with lifetime experience. Whatever your car needs are they will know exactly what to do. Always reasonable, repairs in good hands. My family's mechanic for a long time. Always leave here feeling good about my ride. Pong and team, thank you so much

Aug 10, 2024 · George

Pong & Woody “ worked” on my 84 Porsche. Very very disappointed with Pong owner/mechanic? Paid them cash in advance ( lots of money, with verbal & written agreement. )Pong & Woody did not finish the job.Pong was always aggressive toward me, harassing me shouting at me. Won’t take phone calls rejecting my texts, Pong wouldn’t finish, tension problems with cables ,belts for the unfinished job of water pump, timing belt, tensioner, power steering system,alternator,radiator, radiator belt,ac belt, alternator belt, car running smoking , you can hear belt hitting fan,fuel filter, fuel pump, Pong said it was difficult yet he got paid in full and in advance. I go see him he won’t rework or finish the job on my car. I talked to him 3 times Pong sent me off. He claims he had a lot of cars to work on. Towing cost a lot of money , every time I pay for towing Pong rejects me & refused to work & finished a job he started with Woody .He tells me to come back, Wednesday then Thursday only to be rejected over & over mechanical problems of my car he got paid he did not finished. I am in touch with the Better Business Bureau to complain about the problems I have with Pongs Eagle Rock import car service (pictured) He refused to correct & finish my mechanical problems he got paid for. Please comment your bad experiences with him to correct him. This will expose him & benefit paying clients of him in future . Pong needs to realize the pain and waste of time & money emotional stress he puts on a car owner .

Mar 15, 2024 · VOLTAIRE MIA ALONZO

Pong and his son Pete are the best. Me and my family have been going to these mechanics for more than 15 years. I bought a new car 2006 and now has over 200,000 miles. I owe it all to these guys for keeping the car running. Very trustworthy people. They will tell you whether or not you need things repaired in your car or if the issue is not urgent. These guys live and breathe cars. You can' beat their prices and most of all very trustworthy. I said "very trustworthy" twice because it's worth mentioning twice.

Aug 05, 2022 · Michael Generoso

Mr. Pong is an awesome mechanic! Very nice & good prices. I trust him, been going there for 15 years. He is very busy, so make sure you make time. He does a great job.

Nov 06, 2021 · Sandy Lopez