E-Pak Service Center

(4 reviews)

Auto Repair StationsOhioWayne CountyWoosterMillersburg Road

Wayne County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 800-235-1632
  • www.epakmanufacturing.com
  • 1941 Millersburg Rd, Wooster, OH 44691, USA

Operating Hours

Business hours are not available at the moment

E-Pak Service Center Introduce

E-Pak Service Center, located at 1941 Millersburg Rd, Wooster, OH 44691, USA, operates as a specialized "Auto Repair Station" within the broader context of heavy-duty equipment and trailer manufacturing. While the platform category "Auto Repair Stations" might typically bring to mind passenger vehicle repair, E-Pak Service Center distinctly focuses on commercial trailers, roll-off boxes, and heavy equipment. They are a dedicated service arm of E-Pak Manufacturing, a company with over 30 years of experience in custom metal fabrication, specializing in steel roll-off containers, trailers, and hoppers for industries like scrap and refuse. This service center is committed to providing expert repairs and maintenance, as evidenced by positive customer reviews highlighting "Outstanding Performance" and "Fast in and out pickup," as well as consistent "great service" for company purchases and repairs.

Environment

The environment at E-Pak Service Center is specifically designed to handle large-scale commercial vehicles and heavy equipment. The facility at 1941 Millersburg Rd is equipped with a six-bay trailer repair facility, indicating a significant capacity for servicing multiple large units simultaneously. This specialized setup includes a complete frame rack, which is crucial for handling extensive repairs like complete wreck rebuilds and flatbed re-arching. The workshop area is expected to be spacious, clean, and organized, facilitating efficient and safe operations for their specialized services. Given the nature of their work, the environment would prioritize functionality and industrial strength, with specialized tools and machinery for welding, fabrication, and heavy-duty component repair. While a traditional customer waiting lounge might not be the primary focus for commercial clients, the emphasis on "Fast in and out pickup" suggests a streamlined process to minimize downtime for businesses. The overall atmosphere would be professional and geared towards efficiency, reflecting their commitment to quality and quick turnaround times. The location on Millersburg Rd in Wooster, OH, provides easy access for commercial vehicles requiring their specialized services.

Services

E-Pak Service Center, functioning as an "Auto Repair Station" for heavy-duty commercial equipment, offers a highly specialized range of services primarily focused on trailers and large industrial containers. Their core expertise lies in comprehensive trailer repair, which includes:

  • Complete Wreck Rebuilds: This significant service demonstrates their capability to undertake extensive structural repairs, bringing severely damaged trailers back to operational standards.
  • Flatbed Re-arching: A specialized service crucial for maintaining the structural integrity and load-bearing capacity of flatbed trailers.
  • Body Mounting: This indicates their ability to work on the structural bodies of various commercial vehicles and containers.

In addition to these specialized services, E-Pak Service Center, being linked to E-Pak Manufacturing, would also be proficient in maintaining and repairing the roll-off boxes, hoppers, and other custom metal fabrication products that their parent company produces. This includes addressing issues related to the structural integrity, hydraulic systems (if applicable), and general wear and tear of such equipment. The service team, led by Service Manager Dave Uebel with over 35 years of experience in trailer repairs, and supported by employees with extensive experience, ensures that repairs are handled correctly and successfully. Their focus on the scrap and refuse industry, as well as general transportation, means they are adept at handling the unique challenges and demands of these sectors. Customer reviews praising "great service" when bringing in trailers further affirm their commitment to quality and efficiency in these specialized repairs.

Features

Several key features define E-Pak Service Center and contribute to its strong reputation in the heavy-duty repair sector. Firstly, its highly specialized focus on trailer repair, including complex services like complete wreck rebuilds and flatbed re-arching, sets it apart from general automotive repair shops. This specialization means they possess dedicated equipment, facilities, and expertise for these specific, demanding tasks. The vast experience of their team is another critical feature; Service Manager Dave Uebel's 35 years of experience, combined with the 20 years of experience held by his supporting employees, signifies a profound depth of knowledge in trailer repair. This collective experience ensures that even the most challenging issues are diagnosed and resolved effectively. The six-bay facility with a complete frame rack is a significant feature, demonstrating their substantial capacity and capability to handle large-scale repairs efficiently. This infrastructure allows for quick turnaround times, which is vital for commercial clients whose operations depend on minimizing vehicle downtime. Their strong connection to E-Pak Manufacturing means direct access to knowledge about the design and construction of their roll-off containers and trailers, potentially leading to more accurate and efficient repairs using genuine insights. The customer reviews underscore their "Outstanding Performance" and efficiency ("Fast in and out pickup"), highlighting their commitment to delivering results quickly and reliably. The accessibility of their phone numbers (800) 235-1632 and +1 800-235-1632 provides convenient contact for their client base.

Promotional Information

To further enhance its reach and reinforce its standing, E-Pak Service Center can implement targeted promotional strategies that highlight its specialized services. Emphasizing their expertise in "Complete Wreck Rebuilds" and "Flatbed Re-arching" would appeal directly to companies dealing with significant trailer damage. Showcasing testimonials from satisfied commercial clients, particularly those who commend their efficiency and quality of work, would build credibility. Given their strong background with E-Pak Manufacturing, promoting the synergy between their manufacturing and service capabilities, ensuring that repairs are done with an understanding of the original design, would be beneficial. Targeted outreach to businesses in the scrap, refuse, logistics, and transportation industries within Wooster and surrounding regions would be highly effective. This could involve direct mail campaigns, participation in industry trade shows, or online advertising on industry-specific platforms. Offering fleet maintenance programs with preferred rates or scheduled service agreements could attract new commercial accounts. Creating informative content (e.g., blog posts, videos) on specialized topics like trailer maintenance, D.O.T. inspection preparation, or the benefits of professional frame repair could position them as industry experts. While not explicitly stated, offering a warranty on their repair work would provide additional assurance to clients, given the significant investment involved in heavy-duty repairs. Utilizing their current positive reviews in marketing materials, alongside their contact information (1941 Millersburg Rd, Wooster, OH 44691, and phone: (800) 235-1632), would effectively communicate their value proposition to potential customers. Regularly updating their website with detailed service descriptions, photos of their facility, and profiles of their experienced technicians would also enhance their online presence.

E-Pak Service Center Location

E-Pak Service Center Customer Reviews

Outstanding Performance Fast in and out pickup

Aug 21, 2024 · Talal Alrubaiee

My company buys rolloff boxes from this company and we have bought in trailers for them we always get great service when were there with these people would recommend this company to anyone

Jan 01, 2021 · Jim Smith

Great guys who know their stuff. Commercial trailers extraordinaire!

Nov 05, 2019 · Roxanna Richeson

Jul 23, 2019 · Dusty Klinect