Driven Performance Wood Dale

Driven Performance Wood Dale, located at 387 E Potter St, Wood Dale, IL 60191, USA, is an auto repair station that aims to provide a range of services for local vehicle owners. Operating within the "Auto Repair Stations" platform category, this establishment offers various solutions to keep your car in optimal condition. You can reach them by phone at (630) 422-5230 or mobile at +1 630-422-5230.

When it comes to the **environment** at Driven Performance Wood Dale, it's a professional garage setting typical of an auto repair station. The focus is on the functional space needed for vehicle diagnostics, maintenance, and repairs. While specific details about a waiting area or customer amenities aren't extensively highlighted, the primary environment is geared towards the technical work performed on vehicles. As with any repair shop, cleanliness and organization of the workspace are important for efficient operations and safety.

The **services** offered by Driven Performance Wood Dale encompass general auto repair and maintenance. Based on customer feedback, they handle a variety of tasks, from routine checks to more complex repairs and even vehicle modifications. For instance, one customer mentioned going in for a modification, indicating a willingness to work on custom automotive needs. Another notable aspect of their service is their expertise with **classic cars**. A customer specifically lauded their work on a '63 Impala, highlighting their ability to handle older, more specialized vehicles. This suggests that owners of vintage automobiles might find a suitable home for their car's needs here. Additionally, they are equipped to diagnose and address issues related to vehicle components like the transmission and coolant systems, although customer experiences in these areas have varied.

Regarding **features**, one of the key aspects of Driven Performance Wood Dale, as highlighted by a positive review, is their communicative approach. Matt, identified as a manager, was praised for explaining everything and obtaining customer approval before proceeding with work. This emphasis on transparency and customer communication is a valuable feature for many vehicle owners, as it builds trust and ensures that clients are fully informed about the work being done on their cars. Their demonstrated ability to work on classic vehicles also sets them apart, catering to a niche market that requires specialized knowledge and care.

However, it's important to provide an objective overview, which includes considering all customer feedback. Some customers have reported experiences that suggest potential downsides. Concerns have been raised about **overcharging for unnecessary repairs**. One customer specifically mentioned being asked to purchase an unneeded transmission part, a claim later verified by another professional shop. This indicates a potential area where customers might need to exercise caution and perhaps seek a second opinion for major repairs or parts recommendations.

Another point of concern from customer feedback pertains to **vehicle handling and turnaround times**. One customer reported their car being left outside in extreme 10°F weather for over a week due to uncertainty about a service slot. This resulted in a damaged coolant pipe, attributed to improper handling and exposure to the cold. This suggests that while they may perform the requested work, the logistical handling of vehicles and communication regarding scheduling might be areas for improvement. Customers should inquire about expected turnaround times and how their vehicle will be stored during the repair process, especially in adverse weather conditions.

As for **promotional information**, Driven Performance Wood Dale primarily relies on its service offerings and customer interactions. While no explicit promotional campaigns were found, the positive testimonials, particularly regarding classic car repair and transparent communication, serve as a form of promotion. For local users, the appeal lies in their accessibility in Wood Dale and their reported capability with specialized vehicles. Those with classic cars or in need of a shop that emphasizes communication might find their services appealing. However, potential customers should also be aware of the mixed reviews regarding pricing and vehicle care, and consider these factors when making a decision.

In summary, Driven Performance Wood Dale operates as an auto repair station providing a range of services from general maintenance to specialized classic car repair. They are noted for their communicative staff, particularly Matt, who reportedly prioritizes customer approval and detailed explanations. While they have successfully completed jobs for customers, there have been instances of concern regarding perceived overcharging for unnecessary parts and issues with vehicle handling and storage, particularly in extreme weather. As with any service provider, it is advisable for potential customers to discuss their needs thoroughly, inquire about pricing, and perhaps seek clarity on repair processes and vehicle storage policies before committing to services.