Done Right Auto Repairs

Marcos went above and beyond with excellent customer service when my front axle broke this weekend. He provided photos and a thorough explanation of what part he was ordering, the cost, and time frame, and then over delivered! He was done same day, which was amazing. I then asked if he would clear my dashboard lights after doing a diagnostic and changing out the O2 sensor. He also changed out a rear light bulb at no charge! Overall his pricing was very reasonable, and I did not feel overcharged for shop fees or hours. In addition, Marcos exceeded my expectations: first he offered to drive me and my 3 kids (and a trunk full of groceries) across town to pick up a family member’s car while mine was being fixed. I offered him cash for saving me money on an Uber but he refused. Secondly he was very flexible with arranging a pickup time, on a Sunday evening with short notice! Third, when I showed up at his shop (which is clean, large and easy to find), he had repaired a big dent in my front bumper that was a terrible eye sore! No charge, of course. He absolutely made my day! Despite the after hours pick up, he didn’t rush me, but gave me time to test drive my car and answer several questions I had. All around, 100%, I would highly recommend Marcos and his shop to anyone needing repairs.

Oct 13, 2024 · Mary Moxley

After being referred to Done Right Auto Repair by a tow truck driver, I took my car there for repair. What I experienced was outstanding work at a great price. I had taken my car to the dealership and to well know auto shops, only to be used and taken financially. At Done Right Auto, Marco the owner, gave me exceptional service at a price I could afford. I now travel over 20+ miles for the service because it's worth it. I've been treated like family. He provides a service that speaks volumn over the dealership and other Auto shops. He's willing to work with me to correct any problems my car experiences. Since meeting the staff, they're helpful. I've made referral to my friends and they feel the same way I feel. They'll never go any other place to service their vehicle. Done Right Auto is dependable, knowledgeable and they care about their customers. They have definitely become family to me. The dealership and the other auto shops are just out to make money and send you on your way. Done Right Auto is committed to making its customers feel like family. They understand these are hard times and people just don't have money to waste. When I was told my car was experiencing a fuel injector that would cost in the hundreds of dollars, Marco reviewed my vehicle and determined all I really need was spark plugs. This was a true game changer saving hundreds of dollars to my pocket. I will always be a committed client of Done Right Auto Repair and will refer all my friends and everyone I know to use their service. They're the BEST in Vegas and beyond. Thank you to the tow truck drive, but most of all, thank you Marco and the staff at Done Right Auto Repair.

Sep 14, 2024 · antoinette watson

Just wanted to share my experience. My friend referred me to their shop and it was a wonderful experience. They responded fast thru text in regards of my vehicle any concerns and question I had. When I brought my vehicle in they throughly checked in and gave me a quote and fast feed back. I was shocked, that it wasn’t overly priced compared to other location that gave me their quote on my vehicle. Friendly environment with staff and everything. Actually coming back again to get my other car checked. Highly recommend them

Aug 30, 2024 · justin soria

I came to Marco with no idea how to get the check engine light off. I had gone everywhere, trying to get to bottom of it without spending my entire savings. Done Right Auto did that for me. Marco worked with me and helped me narrow down what was wrong and fixed it in a timely matter. He helped me figure out the financing and he went above and beyond to get my car up and running again to pass smog. I would recommend anyone to come to this Auto shop.

Sep 24, 2024 · Esperanza Dawson

DO NOT GO HERE HE IS A SCAMMER HE USED USED PARTS ON MY CAR AND KEPT THE NEW ONES I PAID FOR!! I left the mechanic and my car broke down within an hour… HE BLOCD ME AND SAID HELL GIVE ME MY MONEY BACK BUT NEVER DID! BE AWARE OF SCAM !!! I ATTACHED PHOTOS OF THE “BRAND NEW AXLE” LYING SCAMMER !!!

Jul 29, 2024 · Lia Shalom