DeVivo Parts

DeVivo Parts, located at 44 River St, Bridgeport, CT 06604, USA, operates as a specialized auto parts store, though it falls under the broader "Auto Repair Stations" category due to its integral role in supporting vehicle maintenance and repair. As a key entity within the larger DeVivo Companies, DeVivo Parts is a significant supplier of automotive and commercial vehicle components in Bridgeport and across New England. Customers can contact them directly at (203) 404-0041 or via mobile at +1 203-404-0041.

While direct customer reviews for the specific "DeVivo Parts" location at 44 River St, Bridgeport, are not available in the provided information, general information about DeVivo Companies suggests a professional and well-established operational environment. DeVivo Companies has a history of over 70 years in the bus industry and aims to be a "single-source provider of vehicles, parts, service, collision repair, and more." This implies that their parts department would be organized and efficient, supporting both their internal service operations and external clients.

As a parts supplier, the environment would typically consist of a counter for customer service, a well-stocked warehouse or storage area, and potentially facilities for receiving and dispatching parts. The emphasis on "fast, reliable service" and "knowledgeable parts specialists" suggests a customer experience focused on accuracy, efficiency, and expert guidance in finding the right parts. The broader DeVivo Companies structure also includes "clean shop" environments and a focus on "strong employee culture," which indirectly contributes to a positive experience when interacting with their staff.

The company also utilizes modern platforms like Navistar's RepairLink, an online parts ordering system, which provides "24/7 access to OEM parts" and offers a "convenient and fast" ordering process. This technological integration points to a forward-thinking approach aimed at enhancing the customer experience by minimizing wait times and providing flexibility in how orders are placed.

DeVivo Parts is a comprehensive supplier of a vast array of vehicle components. Their primary service is the sale and distribution of parts, catering to a wide range of vehicle types beyond just standard passenger cars. Their offerings include:

• Extensive Inventory: They boast a "comprehensive selection of parts" for various vehicles, including school buses, motorcoaches, shuttles, trucks (light-duty to heavy-duty), trailers, and even specialty vehicles. This broad inventory makes them a crucial resource for fleet operators and mechanics working on diverse vehicle types.

• OEM and Aftermarket Parts: DeVivo Parts supplies both Original Equipment Manufacturer (OEM) parts, ensuring compatibility and quality directly from the vehicle manufacturer, and aftermarket parts, which can offer more cost-effective solutions.

• Parts for Specific Brands: They are noted as "New England's largest supplier of IC Corporation parts," indicating a specialization in parts for this brand of buses, a significant advantage for those operating IC Corporation fleets.

• Fast Delivery: DeVivo offers "daily delivery services to many New England states," ensuring quick access to parts to minimize vehicle downtime for their commercial clients.

• Online Ordering (RepairLink): Through Navistar's RepairLink platform, customers can register for free, browse their complete inventory, and order parts online 24/7. This streamlines the procurement process, offering convenience and speed.

• Expert Part Location: Customers can call with their vehicle's VIN, and DeVivo's team will "help you find exactly what you need," demonstrating their expertise in part identification.

• Support for Various Industries: They serve a broad spectrum of industries, including automotive, commercial, construction, electronic, and fleet maintenance, indicating their versatility as a supplier of tools and equipment beyond just vehicle parts.

While categorized as "Auto Repair Stations," DeVivo Parts' primary role is as a vital supplier to these stations and large fleet operators, providing the necessary goods for repairs and maintenance rather than performing the repairs themselves. Their comprehensive offerings enable auto repair stations and fleet maintenance departments to efficiently acquire the components they need.

Several features make DeVivo Parts a significant player in the automotive parts supply industry:

• Decades of Expertise: With over 70 years of experience within the DeVivo family in the bus industry, the company brings a wealth of knowledge and a proven track record to parts supply. This long-standing history builds trust and confidence.

• Comprehensive Inventory: Their ability to stock parts for a wide range of vehicles, from school buses to heavy-duty trucks, is a key differentiator, reducing the need for customers to source from multiple vendors.

• Technological Integration: The use of online platforms like RepairLink for 24/7 ordering and part Browse demonstrates a commitment to modern convenience and efficiency.

• Logistical Capabilities: Offering fast daily delivery across New England highlights their strong supply chain and logistical prowess, crucial for commercial clients who depend on quick turnaround times.

• Knowledgeable Specialists: The presence of "knowledgeable parts specialists" ensures that customers receive accurate information and the correct parts, minimizing errors and delays.

• Customer Service Focus: DeVivo emphasizes that "customer service is our priority," indicating a commitment to assisting customers with orders, inquiries, and technical questions.

• Single-Source Solution: As part of DeVivo Companies, they offer a consolidated solution for transportation decision-makers, encompassing sales, service, parts, and collision repair under one umbrella, simplifying fleet management.

DeVivo Parts promotes itself primarily through its reputation, comprehensive offerings, and efficient service. Key promotional aspects include:

• "Your Trusted Source for Bus and Vehicle Parts": This tagline effectively communicates their core value proposition and reliability.

• "New England's Largest Supplier": Highlighting their market leadership, especially for IC Corporation parts, attracts customers seeking specialized and readily available inventory.

• "Decades of Expertise": Emphasizing their long history in the industry builds credibility and trust, suggesting deep understanding and reliability.

• Fast and Reliable Service: Promoting "Fast Delivery Across New England" and "Fast, Reliable Access to the Parts You Need" directly addresses a critical need for businesses and individuals seeking to minimize vehicle downtime.

• Online Ordering Convenience: Advertising 24/7 access via RepairLink is a significant promotional point, showcasing their modern approach to customer service and accessibility.

• Comprehensive Solution: Positioning themselves as a "single-source provider" for various transportation needs (vehicles, parts, service, collision repair) appeals to fleet owners and operators looking for streamlined management.

• Customer Support: The availability of phone and email support for "specific parts, need assistance with an order, or have technical questions" promotes their dedication to customer care.

DeVivo Parts strategically leverages its extensive inventory, industry expertise, and robust logistical capabilities to serve as a vital supplier for automotive and commercial vehicle parts in Bridgeport, CT, and the wider New England region.