Derrow-Shirkey Ford Service

Located at 1248 E Main St, Montpelier, OH 43543, Derrow-Shirkey Ford Service stands as a prominent and trusted entity within the "Auto Repair Stations" category, specifically serving as an authorized Ford dealership service center. For Ford owners in Montpelier and the surrounding areas, including Hillsdale, MI, Bryan, OH, and Hicksville, MI, Derrow-Shirkey Ford Service is the go-to destination for expert vehicle care. They can be reached directly at (419) 485-3181 for service appointments and inquiries.

The environment at Derrow-Shirkey Ford Service is designed to provide a professional yet welcoming experience for customers. As a modern Ford dealership, the facility likely features a well-maintained service bay area equipped with specialized tools and diagnostic equipment tailored for Ford vehicles. The waiting area is often described as comfortable, with amenities that allow customers to relax or continue with their work while their vehicle is being serviced. Testimonials frequently highlight the "friendly staff" and a "welcoming atmosphere," indicating a customer-centric approach that strives to make the service experience as pleasant as possible. The emphasis on professionalism and efficiency creates an environment where customers feel confident that their vehicle is in capable hands.

As an authorized Ford "Auto Repair Station," Derrow-Shirkey Ford Service offers an extensive range of services and genuine parts specifically designed for Ford vehicles, though they also service other makes and models. Their services are performed by **Ford-Certified Technicians** who have undergone rigorous training and possess in-depth knowledge of Ford's complex systems and technologies. This specialized expertise is a crucial advantage for Ford owners. Their comprehensive service offerings include:

• **Routine Maintenance:** This encompasses essential services such as oil changes (recommended every 5,000 to 10,000 miles), tire rotations to ensure even wear and extended tire life, battery replacements, and coolant flushes to prevent overheating.
• **Multi-Point Inspections:** Thorough inspections to comprehensively assess a vehicle's condition, identifying potential issues before they become major problems.
• **Brake Service:** Comprehensive brake system diagnostics, repairs, and replacements, ensuring optimal stopping power and safety.
• **Tire Services:** Beyond rotations, they provide tire sales and service, ensuring customers have access to the right tires for their Ford.
• **Air Filter Changes:** To maintain clean airflow and optimal engine performance.
• **Advanced Diagnostics and Repairs:** Equipped to handle more complex issues, from check engine light diagnostics to intricate engine and transmission repairs, leveraging their specialized Ford diagnostic tools.
• **Genuine Ford Parts:** As an authorized dealer, they use authentic OEM (Original Equipment Manufacturer) Ford parts, ensuring compatibility, quality, and often a manufacturer's warranty. They maintain a large inventory of these parts and can order any specific components needed.
• **Accessories:** Offering genuine Ford accessories to customize and enhance vehicles.

Several features distinguish Derrow-Shirkey Ford Service and contribute to its strong reputation. The most significant is the presence of **Ford Certified Technicians**. These experts are continually trained on the latest Ford technologies and repair procedures, providing a level of expertise that independent shops may not possess. The use of **Genuine Ford Parts** is another critical feature, ensuring that repairs are done with components specifically designed and tested for Ford vehicles, which contributes to reliability and longevity. Their commitment to the "321 Experience" or "3-2-1 Ford Promise" highlights their dedication to customer satisfaction: Fast, Fair, and Friendly service. This promise underscores their aim for efficient service, market-competitive pricing, and a trustworthy team. Customers have praised their "great customer service," "friendly staff," and an approach that "didn't try to upsell things didn't need," reflecting a transparent and honest business practice. Furthermore, they offer convenient options like the ability to **schedule service online**, which streamlines the appointment process for busy customers. Some reviews also mention the convenience of services like picking up trucks from work for an oil change, demonstrating a willingness to go the extra mile for their clientele.

Derrow-Shirkey Ford Service actively promotes its services through various channels, emphasizing value and customer benefits. They frequently offer **Ford Service & Parts Coupons**, which provide direct savings on maintenance and repairs, making authorized Ford service more accessible. Examples of promotions include:

• **Military and First Responders Tire Discount Program:** Offering an $80 instant discount on the purchase and installation of four select tire brands for active and retired military and first responders.
• **Lifetime Brake Pad Guarantee:** Available for Motorcraft® brake pads purchased after a specific date, providing a long-term benefit for customers (pads only; labor costs not included).
• **FordPass™ Rewards Program:** This loyalty program allows customers to earn and redeem points on service visits, parts, and accessories, alongside special offers and discounts, enhancing the ownership experience. The FordPass™ mobile app also provides perks like locating service centers, scheduling service pickup and delivery, and tracking service history.
• **New Ford Specials and Manufacturer Offers:** While primarily a service department, their connection to the dealership means customers can also find competitive financing and cash offers on new Ford models, providing a comprehensive automotive solution.

In conclusion, Derrow-Shirkey Ford Service in Montpelier, OH, is a top-tier "Auto Repair Station" that combines the professionalism and expertise of a factory-authorized dealership with a strong focus on personalized customer service. With a team of Ford-Certified Technicians, access to genuine Ford parts, and a comprehensive suite of maintenance and repair services, they ensure that Ford vehicles receive the highest standard of care. Their commitment to transparency, fair pricing, and customer convenience, reinforced by attractive promotional offers and a positive service environment, makes them a highly recommended choice for Ford owners seeking reliable and efficient automotive service in the region.