Derrow Shirkey Ford Lincoln Parts - Lincoln

Derrow Shirkey Ford Lincoln, located at 1248 E Main St, Montpelier, OH 43543, USA, serves as a comprehensive automotive dealership and an "Auto Repair Station" for the local community and surrounding areas. You can reach their parts department by phone at (877) 356-9593 or mobile at +1 877-356-9593. This dealership is a multifaceted establishment that not only sells new and used Ford and Lincoln vehicles but also provides a dedicated parts center and a full-service repair facility to cater to all aspects of vehicle ownership.

The environment at Derrow Shirkey Ford Lincoln is designed to be welcoming and customer-focused. Customer reviews consistently highlight the friendly and accommodating nature of the staff. Salespeople like Toby are praised for being "awesome" and the overall atmosphere at the dealership is described as "really friendly." This suggests a low-pressure sales environment where customers feel comfortable and supported throughout their vehicle purchasing or service experience. The dealership prides itself on its "3-2-1 Experience," aiming to make the car buying process fast, fun, and easy.

While the focus of the provided reviews leans heavily towards vehicle sales, the mention of a "used car inspection" where issues were found and subsequently "fixed" indicates a commitment to delivering road-ready vehicles and standing behind their sales. This implies a thoroughness in their service department. Another review praises the "dealership people" for being "so nice and hardworking." However, it also mentions that the cars there can be "a little overpriced," which is a subjective point that varies based on market conditions and individual perception of value. Overall, the prevailing sentiment from customers is one of positive interaction with staff and a generally satisfactory experience, especially in the sales aspect.

As a full-service dealership and an "Auto Repair Station," Derrow Shirkey Ford Lincoln offers an extensive range of services and goods:

• New Vehicle Sales: They feature a wide selection of new Ford and Lincoln models, catering to various customer needs, from cars and SUVs to trucks.

• Used Vehicle Sales: The dealership maintains a robust inventory of pre-owned vehicles, including various makes and models beyond just Ford and Lincoln. This includes conducting used car inspections and addressing discovered issues before sale, as mentioned in a review.

• Certified Pre-Owned Vehicles: In addition to standard used vehicles, they also offer certified pre-owned options, which typically come with warranties and rigorous inspections.

• Parts Center: This is a crucial component of their "Auto Repair Station" designation. They offer:

  • Genuine OEM (Original Equipment Manufacturer) Parts: They provide authentic Ford and Lincoln parts designed specifically for these vehicles, ensuring proper fit, performance, and longevity.
  • Aftermarket Parts: While prioritizing OEM, they may also offer quality aftermarket parts for certain applications.
  • Extensive Parts Inventory: They aim to stock a comprehensive range of parts, and if a specific part is not immediately available, they can quickly order it through their catalog.
  • Accessories: A full line of Ford and Lincoln accessories for customization and enhancement.
  • Assistance from Trained Professionals: Their parts specialists are trained to help customers identify the correct parts for their specific year and model, minimizing hassle and ensuring accuracy.

• Vehicle Service and Maintenance: Their service department functions as a full-fledged auto repair station. Services include:

  • Multi-Point Inspections: To identify issues with a vehicle.
  • Oil Changes: Routine maintenance essential for engine health.
  • Tire Rotations: For even tire wear and extended tire life.
  • Brake Repairs: Addressing issues with braking systems.
  • Coolant Flushes: For optimal engine temperature regulation.
  • A/C Service: Ensuring proper functioning of the air conditioning system.
  • General Repairs: Addressing various mechanical and electrical issues that may arise.
  • Expert Installation: Their service team ensures proper and expert installation of parts, saving customers the time and hassle of DIY work.

• Financing Services: They offer comprehensive financing options for new and used vehicle purchases, working with various lenders to secure suitable rates for customers.

Derrow Shirkey Ford Lincoln distinguishes itself through several key features and operational philosophies:

• "3-2-1 Experience": This is their signature approach to car buying, focusing on speed, convenience, and customer satisfaction. It emphasizes:

  • 3 hours: To complete the vehicle purchase process.
  • 2 ways to shop: Both online and in-dealership.
  • 1 great experience: Highlighting their commitment to customer satisfaction.

• Commitment to Customer Service: Repeatedly mentioned in reviews, the friendly and hardworking staff, including specific shout-outs to salespeople like Toby, are a significant asset. They aim for a "low pressure sales experience" and professional, courteous service.

• Comprehensive Dealership Model: By integrating sales, parts, and service under one roof, they offer a convenient and cohesive experience for vehicle owners, from initial purchase to long-term maintenance.

• Genuine OEM Parts: Their strong emphasis on providing original manufacturer parts is a key feature, ensuring vehicle integrity and performance, especially for Ford and Lincoln owners.

• Used Car Reconditioning: The practice of performing inspections and fixing identified issues on used cars before selling them demonstrates a commitment to quality and customer satisfaction even in the pre-owned market.

• Online Tools: The dealership offers online features such as parts request forms and potentially online service scheduling, enhancing convenience for customers.

Derrow Shirkey Ford Lincoln actively engages in various promotional activities to attract and retain customers across its sales, service, and parts departments. While specific, current promotions are dynamic and best verified directly, general types of promotions common to dealerships of this nature include:

• New and Used Vehicle Specials: Regularly updated offers on specific new Ford and Lincoln models, as well as discounts or special financing rates on select used vehicles.

• Service Coupons: Often, dealerships offer coupons for common maintenance services like oil changes, tire rotations, brake inspections, or multi-point vehicle inspections. These can be found on their official website's service or specials sections.

• Parts Discounts: Promotions on genuine OEM parts and accessories may be available, sometimes tied to service appointments.

• Financing Incentives: Special APR rates or lease deals for qualified buyers on new vehicles.

• Trade-in Offers: Competitive appraisals for trade-in vehicles, sometimes with bonus incentives.

• Online Specials: The dealership's website is a primary source for their latest deals, often featuring rotating promotions for sales, service, and parts.

For the most up-to-date information on inventory, service availability, and current promotions, it is highly recommended to visit the official Derrow Shirkey Ford Lincoln website or contact their team directly by phone at (877) 356-9593 for parts inquiries, or their general sales/service lines as listed on their website. Their commitment to providing a "great customer service" and a "low pressure sales experience" aims to ensure that customers feel comfortable exploring their options and making informed decisions.