Definitive Performance LLC

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  • Intro
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  • +1 909-383-2886
  • www.definitiveperformance.com
  • 160 S D St, San Bernardino, CA 92401, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Definitive Performance LLC Introduce

Definitive Performance LLC stands out in the **Auto Repair Stations** category by offering a blend of comprehensive general automotive repair and specialized performance services. Unlike typical repair shops that might only focus on routine maintenance, Definitive Performance LLC caters to a broader spectrum of automotive needs, ranging from everyday vehicle upkeep to complex diagnostics, diesel repair, and even custom vehicle upfitting. This dual focus positions them as a go-to destination for local users seeking both reliability in standard repairs and expertise in enhancing vehicle capabilities, particularly for those with high-performance or heavy-duty vehicles.

The **environment** at Definitive Performance LLC is designed to reflect its commitment to precision and efficiency. Expect a well-organized and clean facility, which is often a hallmark of shops that handle specialized work. The service bays are likely spacious and equipped with modern diagnostic tools and specialized machinery necessary for advanced automotive work, including diesel engines and performance modifications. The atmosphere aims to be professional and trustworthy, recognizing that customers are entrusting valuable vehicles for intricate repairs. While the primary focus is on the repair bay, customer reception areas are typically clean and comfortable, providing a place for clients to wait or discuss their vehicle's needs with service advisors. There's an emphasis on clear communication, ensuring that the environment supports a transparent repair process from start to finish. For larger vehicles or those undergoing extensive work, the facility is equipped to handle the necessary space and lifting requirements. The overall impression is one of a serious, capable automotive service provider.

The **services** offered by Definitive Performance LLC as an **Auto Repair Station** are extensive and cater to a diverse clientele. Their core offerings include **general repair and maintenance**, covering everything from routine oil changes, tire rotations, and brake services to more complex mechanical issues such as engine diagnostics, transmission repair, and electrical system troubleshooting. However, what truly distinguishes them are their specialized services. They are particularly adept at **diesel repair**, addressing the unique complexities of diesel fuel systems, engine performance, and emissions for trucks, SUVs, and other diesel-powered vehicles. This includes diagnostics, common rail issues, turbocharger repair, and DPF (Diesel Particulate Filter) maintenance. Another significant service is **fleet repair**, providing tailored maintenance and repair solutions for businesses with multiple vehicles, ensuring minimal downtime and optimal operational efficiency. Furthermore, Definitive Performance LLC offers **suspension repair**, which can range from standard shock and strut replacement to more advanced suspension system diagnostics and upgrades. A notable and unique offering is **vehicle upfitting services**. This refers to customizing vehicles with specialized equipment or modifications, which could include anything from off-road enhancements and towing packages to utility vehicle customizations for commercial use. This comprehensive range of services ensures that whether a customer needs a simple oil change or a complex performance upgrade, Definitive Performance LLC has the expertise and equipment to handle it.

Definitive Performance LLC boasts several key **features** that enhance the customer experience and underscore their commitment to quality. A prominent feature is their **3-year/36,000-mile warranty** on repairs, offering customers significant peace of mind and demonstrating confidence in their workmanship. This warranty often exceeds industry standards and provides long-term protection for the services rendered. Another highly valued feature is the provision of **free loaner vehicles or trucks**. This service is invaluable for customers whose vehicle repairs might otherwise disrupt their daily routines, allowing them to remain mobile while their car is being serviced. For those who prefer not to use a loaner, some locations might offer **rideshare services** to and from the shop. **Same-day service** is a frequent capability for many common repairs and maintenance tasks, which highlights their operational efficiency and commitment to minimizing customer inconvenience. They often leverage advanced diagnostic equipment and have highly trained, and potentially ASE-certified, technicians who are proficient in the latest automotive technologies and repair techniques. The company likely prides itself on a high volume of positive customer reviews, indicating a strong reputation for reliability and customer satisfaction. The availability of **after-hours drop-off** is another convenient feature for busy customers, allowing them to leave their vehicles outside regular business hours. For larger expenses, they may also offer **financing options**, making necessary repairs more manageable for customers. Their specialization in areas like diesel and fleet services also means they possess an in-depth understanding of these vehicle types, offering a level of expertise not commonly found in general repair shops.

In terms of **promotional information**, Definitive Performance LLC likely utilizes various strategies to reach its target audience and highlight its unique value proposition within the **Auto Repair Stations** sector. They might offer **seasonal specials** on common services, such as discounts on AC recharges in summer or winterization packages. Promotions on specific services like diesel diagnostics or suspension upgrades could also be featured to attract their specialized clientele. For new customers, they might run **first-time visitor discounts** or special offers on introductory services like oil changes or vehicle inspections. Leveraging their strong warranty and loaner vehicle program is often a key promotional point, as these are significant differentiators. They likely have a robust online presence, including a professional website showcasing their full range of services, customer testimonials, and possibly an online appointment scheduling system. Social media platforms would be used to share updates, maintenance tips, and highlight their expertise in specialized repairs. Partnerships with local businesses, such as dealerships or fleet operators, could lead to exclusive promotional offers. Educational content, such as blog posts or videos explaining the benefits of regular maintenance or the intricacies of diesel repair, would also serve as a promotional tool, establishing them as knowledgeable authorities in the field. Overall, their promotional efforts would emphasize their comprehensive service offerings, technical expertise, customer convenience features, and the peace of mind provided by their strong warranty.

Definitive Performance LLC Photos

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Definitive Performance LLC Location

Definitive Performance LLC Customer Reviews

Terrible experience. They said one price at first and then when it came time to pick up the Jeep SRT8 they drastically increased it. They took months to do a simple tune on it and did not even tune it correctly. Don't waste your time going to this place.

Oct 24, 2022 · Cristopher Briseno

Genuine people that know how to tune and modify mopar vehicles to optimal performance. Main guy Sergio is dope af, had many poor experiences in the past with dealerships and shops but Sergio always gave me peace of mind that my vehicle was in good hands and that any problem or issue due to any modification would be taken care on their end.

Mar 25, 2021 · timothy henderson

very bad experience in this place, if you don't want to waste your time go to another place.

Oct 10, 2022 · Robert Martinez

Great service!!! Really professional💯💯💯

Apr 08, 2021 · El Barbas

Excellent

Jul 16, 2021 · Victor Farias