Dassler Sales & Services

Dassler Sales & Services, located at 247 Lincoln Ave #1503, Cleveland, WI 53015, operates as a comprehensive auto repair station, serving the local community with a variety of vehicle maintenance and repair services. Contactable via phone at (920) 693-8201 or mobile at +1 920-693-8201, Dassler Sales & Services positions itself as a go-to option for motorists in the Cleveland area seeking automotive assistance. As an establishment within the Auto Repair Stations category, they are equipped to handle a range of vehicle issues, focusing on getting customers back on the road efficiently.

The environment at Dassler Sales & Services, while not explicitly detailed in the provided information, is typical of an auto repair station. This generally implies a functional workshop setting where vehicles are serviced. Auto repair stations prioritize having the necessary tools and equipment to perform repairs effectively. The primary interaction point for customers would be a service counter where they can discuss their vehicle's needs with staff. The overall atmosphere would be focused on technical work and problem-solving for automotive issues.

Dassler Sales & Services offers a broad spectrum of services, as indicated by information available online. These services encompass a wide range of auto and light truck repairs and maintenance. Key offerings include: **Complete Engine Tune-Ups**, ensuring vehicles run efficiently and smoothly; **Major Engine Repair**, addressing more significant internal engine issues; and **Cooling System Work**, which is crucial for preventing overheating and maintaining engine health. They also provide **Air Conditioning Testing**, essential for comfort and functionality, especially during warmer months. Routine maintenance like **Lube, Oil & Filter** changes are also part of their core services, vital for vehicle longevity.

Brake service is a significant component of their offerings, with **Brake Service** explicitly listed. This would include inspection, repair, and replacement of components such as brake pads, rotors, calipers, and brake lines, ensuring the vehicle's stopping power is reliable. **Exhaust Systems** repair is another area of expertise, addressing issues with mufflers, catalytic converters, and exhaust pipes to ensure proper vehicle emissions and noise levels. Furthermore, they offer **Tire Service**, which typically covers tire mounting, balancing, rotation, and potentially new tire sales. Other crucial services include addressing **Radiators** and **Water Pumps**, which are integral to the cooling system; **Electrical** system diagnostics and repairs, tackling issues with wiring, lights, and electronic components; and **Batteries** sales and service, ensuring reliable starting power. They also handle **Suspension** repairs, crucial for ride comfort and vehicle handling. For added convenience, **Towing Available** is listed, indicating they can assist customers whose vehicles are not drivable.

One of the notable features of Dassler Sales & Services, as gleaned from customer reviews, is their capacity for prompt and efficient service, particularly in urgent situations. A customer who experienced an issue on Interstate 43 while on a tight deadline for a family reunion photo found Dassler Sales & Services to be incredibly accommodating. The staff "got us right in" and performed a "fast and excellent repair." This highlights their responsiveness and ability to prioritize emergency repairs, which is a critical feature for motorists facing unexpected breakdowns, especially when traveling or on a schedule. This swift and effective problem-solving in a moment of need is a significant asset that distinguishes them.

However, another customer review presents a contrasting feature regarding their policy on customer-supplied parts. When a customer called to inquire about a rear brake pads and rotors replacement and mentioned having already purchased the parts, they were told "straight up 'well you can do it yourself'." This response indicates that Dassler Sales & Services may have a policy or preference against installing customer-supplied parts. For some customers, this could be a point of concern as they might prefer to source their own parts for cost savings or specific brand preferences. This suggests a potential area where customer expectations might need to be managed clearly upfront. While common in the industry for shops to prefer to use their own parts (often for warranty purposes or quality control), the directness of the response suggests a firm stance on this matter.

As for promotional information, the provided text does not contain any specific details about ongoing deals, discounts, or loyalty programs offered by Dassler Sales & Services. The primary "promotion" comes in the form of word-of-mouth through customer experiences. The positive review regarding the emergency repair serves as a strong testament to their capability and willingness to assist customers in urgent situations, which can be a powerful draw. Conversely, the negative interaction regarding customer-supplied parts could deter some potential customers who prioritize that option. Businesses in this category often rely on their reputation for quality and service to attract and retain clientele, rather than solely on advertised promotions. Their ability to deliver fast and excellent repairs in critical moments, as highlighted by one customer, is a significant selling point that could encourage local users to consider them for unforeseen vehicle troubles.

Operating hours are typically Monday through Friday from 7:30 A.M to 5:00 P.M., with Saturday by appointment, providing standard accessibility for most working individuals. This schedule, combined with their willingness to assist with emergency situations, makes them a viable option for many in the Cleveland, WI area. In conclusion, Dassler Sales & Services presents itself as a capable and responsive auto repair station in Cleveland, WI, offering a wide array of repair and maintenance services. While they excel in providing quick and effective solutions for urgent vehicle issues, customers should be aware of their apparent policy regarding customer-supplied parts. Their long-standing presence and comprehensive service list position them as a reliable choice for local automotive needs.