Dales Automotive

Dales Automotive ico

(20 reviews)

Auto Repair StationsNorth CarolinaBuncombe CountyLeicesterAlexander Road

Buncombe County . North Carolina

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Operating Hours

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Dales Automotive Introduce

Welcome to Dales Automotive, a dedicated auto repair station committed to providing comprehensive and reliable vehicle services to the local community. As a key player in the "Auto Repair Stations" category, Dales Automotive offers a wide array of services designed to keep your vehicle running smoothly and safely. Their approach combines experienced technicians, advanced diagnostic tools, and a customer-centric philosophy, making them a go-to choice for all your automotive needs, from routine maintenance to complex repairs.

Environment and Facilities

Upon visiting Dales Automotive, customers will typically find a clean, organized, and professional environment. Auto repair stations in today's market understand the importance of a welcoming atmosphere, moving away from the stereotypical cluttered garage. The service bays are generally well-maintained, ensuring a safe and efficient workspace for technicians. A comfortable waiting area is usually available for customers, often equipped with amenities such as seating, Wi-Fi, and sometimes refreshments, aiming to make your wait as pleasant as possible. The focus on a tidy and efficient workspace not only enhances the customer experience but also reflects the shop's commitment to quality and attention to detail in their work. Ample parking is typically provided, making it convenient for customers to drop off and pick up their vehicles.

Comprehensive Services Offered

Dales Automotive, as a full-service auto repair station, offers a wide spectrum of automotive services. These typically include:

  • Engine Diagnostics and Repair: Utilizing advanced diagnostic tools to accurately identify and resolve engine issues, from check engine light troubleshooting to major engine overhauls. This includes addressing performance problems, unusual noises, and fuel efficiency concerns.
  • Brake System Services: Comprehensive brake inspections, pad and rotor replacement, brake fluid flushes, and ABS system diagnostics and repair to ensure optimal stopping power and safety.
  • Oil Changes and Preventative Maintenance: Routine oil and filter changes, fluid checks and top-offs (transmission fluid, coolant, power steering fluid), and comprehensive vehicle inspections to prevent future issues and extend vehicle lifespan. This often includes air filter replacement and cabin filter checks.
  • Tire Services: Tire rotations, balancing, flat tire repair, new tire sales and installation, and wheel alignment services to promote even tire wear and improve handling.
  • Suspension and Steering Repair: Addressing issues with shocks, struts, ball joints, tie rods, and power steering systems to ensure a smooth ride and responsive steering.
  • Air Conditioning and Heating Services: Diagnosis and repair of automotive HVAC systems, including refrigerant recharges, compressor replacement, and climate control system troubleshooting.
  • Electrical System Diagnostics and Repair: Troubleshooting issues with batteries, alternators, starters, wiring, and various electrical components, ensuring all vehicle systems function correctly.
  • Exhaust System Repair: Repair or replacement of mufflers, catalytic converters, and other exhaust components to ensure proper emissions and reduce noise.
  • Pre-Purchase Inspections: Thorough inspections for individuals considering buying a used car, providing peace of mind and identifying potential issues before purchase.

The variety of services underscores Dales Automotive's capability to handle a wide range of vehicle makes and models, catering to the diverse needs of local drivers.

Features and Customer Commitment

Dales Automotive differentiates itself through several key features and a strong commitment to customer satisfaction:

  • Experienced and Certified Technicians: The backbone of any reputable auto repair station is its team of technicians. Dales Automotive typically employs ASE-certified technicians who possess the expertise and ongoing training necessary to work on modern vehicles with complex systems. Their knowledge ensures accurate diagnoses and effective repairs.
  • State-of-the-Art Equipment: Investing in advanced diagnostic tools and repair equipment is crucial for efficiency and precision. Dales Automotive likely utilizes up-to-date technology, allowing them to quickly identify issues and perform repairs to factory specifications.
  • Transparent Communication: A hallmark of excellent customer service in auto repair is clear and honest communication. Dales Automotive aims to explain repair needs in an understandable manner, providing detailed estimates before any work begins and keeping customers informed throughout the repair process. This transparency builds trust and helps customers make informed decisions about their vehicle's care.
  • Quality Parts: Reputable auto repair stations, including Dales Automotive, typically use high-quality, reputable parts for repairs, whether OEM (Original Equipment Manufacturer) or trusted aftermarket components. This ensures the longevity and reliability of the repairs performed.
  • Warranty on Services: Many established auto repair shops offer warranties on their parts and labor, providing customers with added peace of mind. This demonstrates confidence in the quality of their work and their commitment to standing behind their services.
  • Focus on Preventative Maintenance: Beyond just fixing problems, Dales Automotive likely emphasizes the importance of preventative maintenance. They advise customers on regular service schedules to help avoid costly breakdowns and extend the life of their vehicles.
Promotional Information

Like many local businesses, Dales Automotive may offer various promotions to attract new customers and reward loyal ones. While specific promotions can change, common offers you might encounter include:

  • New Customer Discounts: A percentage off the first service or a fixed discount for new clients to encourage them to try Dales Automotive.
  • Seasonal Maintenance Specials: Special pricing on services relevant to the time of year, such as pre-winter checks, summer AC service specials, or tire alignment deals during spring.
  • Oil Change Packages: Discounts on multi-oil change packages or loyalty programs that offer a free oil change after a certain number of paid services.
  • Brake Service Promotions: Reduced rates on brake inspections or discounts on brake pad and rotor replacements.
  • Referral Programs: Incentives for existing customers who refer new clients to the shop, benefiting both the referrer and the new customer.
  • Online Booking Discounts: Special pricing or added benefits for customers who schedule their appointments through Dales Automotive's website or online portal.

It is always recommended to check Dales Automotive's official website or contact them directly to inquire about their current promotions and to see how they can best assist you with your vehicle's needs. Their commitment to service, combined with potential savings, makes Dales Automotive a valuable resource for maintaining your vehicle's health and performance.

Dales Automotive Photos

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Dales Automotive Location

Dales Automotive Customer Reviews

How can I thank this man enough?! He came highly recommended & gave me an appointment with no notice. Immediately repaired my Toyota Highlander (after a faulty oil change caused it to go on a bizarre blitz, spewing oil & leaving me stranded). He was courteous, sincere, professional, and more than fair & accommodating. A true blessing & man of integrity. - Jer 31:33

Jan 27, 2025 · Rebecca Powell

Great friend of my family. We have been taking our cars to him for years. You will not find a more honest and efficient mechanic anywhere else. Highly recommended.

Jun 14, 2019 · Patrick Mesker

Great mechanic and diagnostician. Very thorough! Has fixed many things on our vehicles that others haven't been able to figure out or fix.

May 29, 2022 · Alice Rainone

This guy is a gem . Honest friendly and reliable. He fixed my problem that a different guy messed up. Fast and efficient. Big heck ya

Dec 14, 2016 · Deborah Monson

I've gone there for years. Good, reasonable and reliable. Can't look for much more!

Sep 03, 2019 · john pfluger