D.D.S. Collision

This information is being provided to local users in Los Angeles, CA, regarding D.D.S. Collision, located at 7501 S Western Ave, Los Angeles, CA 90047, USA. D.D.S. Collision is listed under the platform category of Auto Repair Stations, which typically encompasses businesses providing various services and goods related to vehicle maintenance and repair, particularly focusing on collision damage. It is crucial for potential customers to be aware of all available information to make informed decisions about their vehicle care.

Based on recent customer reviews found online, it is necessary to present a detailed and objective overview of the feedback received regarding D.D.S. Collision. The following points are directly extracted from customer experiences shared publicly and should be carefully considered by individuals seeking auto repair services in the Los Angeles area.

One customer reported a highly negative experience, stating that their car was returned with new dents and scratches that were not present before the service. This reviewer also alleged that the owner used abusive language and accused the shop of intentionally causing additional damage to inflate repair costs. Furthermore, this customer described the front desk staff as dishonest and strongly advised others to "STAY AWAY" from D.D.S. Collision.

Another customer detailed a distressing encounter following a car accident. This review alleges that individuals associated with D.D.S. Collision approached the customer at the accident scene before the police arrived and pressured them into towing their vehicle to the shop, despite the customer's requests to be left alone and attempts to contact their insurance company (AAA). The customer reported feeling hounded and eventually succumbed to the pressure to have their car towed on a Wednesday evening around 7:00 PM.

The situation escalated when the customer's insurance company, Mercury, attempted to retrieve the vehicle the following day (Thursday). According to the review, D.D.S. Collision refused to release the car, requiring the customer to sign a release form for Mercury. The customer was informed by someone named Sandy at D.D.S. Collision that the charges were not yet available and that they would be contacted with the details. Mercury reportedly received the charges on the following Monday, which amounted to a total of $2900, including an exorbitant $1500 for storage. The reviewer claimed that D.D.S. Collision charged for numerous unspecified items. Attempts to discuss these charges with the customer service representative, Sandy, allegedly resulted in rude behavior and the call being disconnected when the customer disputed the charges. This customer concluded their review by labeling D.D.S. Collision as a "big scam" and strongly advised others against using their services.

Given these explicit and serious allegations from multiple customers, it is challenging to provide a positive description of the environment, services, or features of D.D.S. Collision based solely on this available feedback. The reviews paint a picture of potential unprofessionalism, questionable business practices, and a lack of customer care. The allegations of damage to a vehicle, aggressive solicitation at an accident scene, refusal to release a vehicle, and the imposition of seemingly inflated and potentially unwarranted charges are significant concerns for any potential customer.

Typically, an Auto Repair Station like D.D.S. Collision would be expected to offer services such as collision repair, dent removal, painting, and possibly towing. They should operate in a professional environment with qualified technicians and transparent billing practices. Features that customers often look for include clear communication, fair pricing, timely repairs, and a commitment to restoring vehicles to their pre-accident condition. However, the experiences shared in the reviews contradict these expectations.

There is no information available regarding any promotional offers or unique features that D.D.S. Collision might provide. In the absence of positive feedback or any details about their services beyond collision-related work, and considering the serious nature of the negative reviews, it would be irresponsible to speculate on any potential benefits of using this particular Auto Repair Station.

It is essential for local users seeking auto repair services in Los Angeles to carefully consider this information. While every business can occasionally receive negative feedback, the nature and severity of the issues raised in these reviews regarding D.D.S. Collision warrant significant caution. Potential customers may want to seek services from other Auto Repair Stations in the area with more positive and reliable reputations.

This objective introduction is based solely on the publicly available customer reviews and aims to inform local users about the experiences others have reported with D.D.S. Collision. No missing information has been intentionally omitted; the lack of positive details or service descriptions is a direct reflection of the content found in the provided reviews. It is recommended that individuals conduct thorough research and consider multiple sources of information when choosing an Auto Repair Station to ensure a satisfactory and trustworthy service experience.

For those who have had similar or different experiences with D.D.S. Collision, sharing your feedback can further contribute to a comprehensive understanding of this business within the local community. However, based on the currently available information, potential customers should proceed with extreme caution and consider alternative options for their auto repair needs in Los Angeles.