D&D Customs

Welcome to D&D Customs, an Auto Repair Station located at 326 W Mountain Dr, Fayetteville, NC 28306, USA. Serving the Fayetteville community, D&D Customs offers a range of automotive services with a noted specialization in body work and custom painting, alongside general auto repairs. You can reach our team at (910) 633-0014 or our mobile line +1 910-633-0014 for inquiries about our services.

Choosing D&D Customs as your Auto Repair Station could be beneficial for local users seeking both general automotive repairs and specialized customization services like body work and custom painting. The ability to address both routine maintenance or mechanical issues alongside cosmetic enhancements or collision repairs at a single location can offer convenience. For the Fayetteville community, D&D Customs positions itself as a versatile automotive service provider catering to a broad spectrum of vehicle needs, from essential repairs to personalized modifications.

Information regarding the specific environment of D&D Customs is not extensively detailed online. However, a typical auto repair and customization shop would likely feature distinct areas for different types of work. The repair section would be equipped with standard automotive tools and diagnostic equipment for mechanical services. The body work area would include tools for dent removal, panel repair, and potentially frame straightening. A paint booth, equipped with ventilation and specialized painting equipment, would be essential for their custom painting services. A customer reception area for consultations, estimates, and vehicle drop-off and pick-up would also be expected. The environment would likely reflect a blend of functionality for repair work and specialized equipment for customization services.

As an Auto Repair Station with a focus on customization, D&D Customs likely offers a range of services that include:

• Body Work: Repair and restoration of vehicle bodies, addressing damage from collisions, rust, or general wear and tear. This may include dent removal, panel replacement, and other structural repairs.
• Custom Painting: Offering personalized paint jobs for vehicles, allowing customers to customize the color and finish of their cars. This could range from single-color repaints to more elaborate custom designs.
• General Auto Repair: Providing standard mechanical repair and maintenance services to ensure the proper functioning of vehicles. The specifics of these services (e.g., oil changes, brake work, engine repair) would need to be confirmed directly with D&D Customs.

Based on the limited customer reviews available, the features of D&D Customs present a mixed picture:

• Skilled Body Work: One customer review explicitly praises their body work, stating they did an "awesome job" and would recommend the business for this service.
• Custom Painting Services: The same positive review mentions that they also offer custom painting.

However, a significant negative review raises serious concerns about their customer service and communication:

• Poor Communication: A customer reported multiple cancellations of their repair without any notification via phone or text, despite D&D Customs having their contact information.
• Lack of Consideration: The same customer expressed frustration over the lack of remorse or consideration for the significant income loss they experienced due to the repeated cancellations and lack of communication.
• Unreliable Scheduling: The multiple last-minute cancellations suggest potential issues with scheduling and commitment to appointments.

Given the stark contrast in the two available reviews, it is difficult to form a definitive overall assessment of D&D Customs. While they appear to excel in body work and offer custom painting, there are significant concerns raised about their communication and reliability in scheduling repairs.

Information regarding specific promotional offers for D&D Customs is not available online. However, auto repair and customization shops often employ various promotional strategies to attract customers. These might include:

• Discounts on Body Work Packages: Offering special pricing for comprehensive body repair services.
• Custom Painting Specials: Providing deals on full vehicle repaints or specific custom paint jobs.
• Bundled Repair and Body Work Services: Offering a discount when customers utilize both their mechanical repair and body work services.
• Seasonal Offers: Providing discounts on services that might be more in demand during certain times of the year.
• First-Time Customer Incentives: Offering a special discount for new clients.
• Referral Programs: Rewarding existing customers for referring new business for either repair or customization services.
• Online or Local Advertising Specials: Offering coupons or discounts through their website (if they have one) or local community publications.
• Military Discounts: Given Fayetteville's proximity to Fort Liberty (formerly Fort Bragg), they might offer discounts to military personnel.

To learn about any current promotions or special offers at D&D Customs, it is recommended to contact them directly at (910) 633-0014 or +1 910-633-0014. Local residents in Fayetteville may also find information on any specials offered through local community boards or word-of-mouth.

In conclusion, D&D Customs in Fayetteville, NC, presents itself as an Auto Repair Station offering both general automotive services and specialized body work and custom painting. While one customer review praises their body work, another raises significant concerns regarding their communication and reliability in scheduling repairs. For local users considering D&D Customs, particularly for body work or custom painting, it may be prudent to inquire specifically about their scheduling policies and communication practices. Contacting them directly to discuss your specific needs and any potential promotions is recommended to make an informed decision.