CT Power & Iceberg Enterprises

CT Power & Iceberg Enterprises, located at 3702 Losee Rd, North Las Vegas, NV 89030, USA, is a prominent establishment in the auto repair and heavy-duty vehicle service industry. Operating within the "Auto Repair Stations" category, this facility provides a comprehensive range of services and goods, primarily focusing on truck and trailer refrigeration, alongside general vehicle maintenance and parts sales. Their phone number is (702) 399-7700, and they can also be reached at mobile phone number +1 702-399-7700.

As a committed member of the Carrier Transicold dealer network, CT Power & Iceberg Enterprises has established itself as a leader in sales, service, and parts for transport refrigeration systems. The company boasts extensive experience in providing industry-leading Carrier Transicold solutions, catering to a wide array of needs for truck and trailer refrigeration units of all sizes and application requirements. Beyond Carrier, they also offer a complimentary line of Thermo King™ parts, ensuring a broad spectrum of compatibility for various fleets.

While specific details about the internal aesthetics of the North Las Vegas facility's environment are not extensively detailed, it can be inferred that as a specialized auto repair station, it is equipped to handle heavy-duty vehicles, including large trucks and trailers. Such facilities typically feature spacious service bays, specialized diagnostic equipment, and secure storage areas for parts and vehicles. The presence of a dedicated parts department suggests an organized inventory system, designed to efficiently supply necessary components for repairs and maintenance. The operations are geared towards functionality and efficiency, supporting the critical needs of the transportation and logistics industry which relies heavily on operational equipment. The overall environment would prioritize safety and efficiency, crucial for handling large vehicles and complex refrigeration systems.

CT Power & Iceberg Enterprises provides an extensive suite of services, making them a one-stop shop for commercial vehicle owners and operators. Their core competencies lie in transport refrigeration. They are authorized dealers for Carrier Transicold, providing new unit sales, installation, and comprehensive maintenance for these advanced systems. This includes servicing truck and trailer refrigeration units, E-Drive hybrid technology, and Carrier Auxiliary Power Units (APUs).

Their service team is comprised of skilled and experienced mechanics who are adept at diagnosing and repairing a wide range of issues. This includes general truck and trailer repairs, with a specific emphasis on reefer (refrigeration) repairs. They handle both minor and major repairs, ensuring vehicles are returned to optimal operating condition. Furthermore, CT Power & Iceberg Enterprises also offers specialized services such as mobile repair, providing assistance on the go, and 24-hour service, highlighting their commitment to minimizing downtime for their clients. This round-the-clock availability for emergencies is a critical feature for businesses that rely on uninterrupted transport.

In addition to repair and maintenance, they also deal in a broad inventory of used equipment. This includes used refrigeration units, trucks, trailers (reefers, vans, and flats), and APUs. This offering provides a more cost-effective solution for businesses looking to expand or replace their fleet components. They also supply some used parts, such as engines and miscellaneous components, further extending their service capabilities.

The parts department is a significant aspect of their operation. They actively stock over 8,000 part numbers, ensuring that genuine OEM Carrier Transicold replacement components are readily available. Beyond Carrier, they also offer a complementary line of Thermo King™ parts, demonstrating their commitment to supporting a wider range of equipment. Their parts inventory also includes accessories like air return bulkheads, air flow chutes (ducting), strip curtains, and universal divider bulkheads, which are essential for optimizing refrigeration performance and efficiency. They are known for offering exemplary customer service in the parts department, with local same-day delivery and the ability to ship parts from all their locations. Their staff collectively possesses over 75 years of parts knowledge and experience. A notable feature is their electronic board rebuild program, offering expert electronics repair service for all refrigeration applications, covering truck, trailer, and container units for all makes and models (Carrier and Thermo King®). They also provide service tools, refrigerants, cleaners, and other necessary items to maintain fleets, promoting a "ONE STOP SHOPPING" experience.

Based on customer reviews, CT Power & Iceberg Enterprises generally receives positive feedback regarding their service quality and professionalism. One customer explicitly states, "excellent customer service, mechanics do one hell of a job. everyone is very professional with their customers. definitely recommend." This highlights a strong emphasis on customer satisfaction and the technical proficiency of their mechanics. Their commitment to superior service options and technical support is a defining characteristic, aimed at keeping equipment on the road and operating at peak efficiency. They strive to establish a "performance bond" with each customer by going the extra mile in terms of products, specifications, installation, service, and parts support.

However, a review also points to a potential area for improvement in customer interaction within the shop environment. A customer mentioned, "Nice ladies in the parts department but Shane in the shop has little to do apparently because he feels a need to patrol the parking lot and if you enter the wrong way he will very rudely come running out to tell you that you messed and talk down to you about it. I won’t be back since Carrier has a facility in every town." This isolated incident suggests that while the technical service and parts department receive praise, there might be inconsistencies in customer service across different departments or personnel, particularly regarding initial interactions or facility guidelines. This feedback, while a single instance, underscores the importance of consistent professional conduct across all customer touchpoints.

The company's focus on EcoFORWARD technologies is a key feature, emphasizing their commitment to environmentally responsible practices. These technologies aim to produce ultra-high efficiencies, leading to best-in-class performance, fuel savings, lower operating costs, and compliance with environmental regulations. This indicates a forward-thinking approach, not only in terms of service but also in promoting sustainable solutions within the industry.

While specific, ongoing promotional offers or discounts are not publicly detailed, the core promotional message of CT Power & Iceberg Enterprises revolves around their expertise, comprehensive service, and commitment to reliability. Their emphasis on being a "committed member of the Carrier Transicold dealer network and a leader in Sales, Service and Parts" is a strong promotional point, indicating their authorized and reputable status. The availability of 24-hour service and mobile service are significant promotional aspects for businesses that cannot afford extended downtime.

Their ability to provide "genuine performance parts backed by a full-service warranty" and offer a "one-stop shopping" experience for both Carrier and Thermo King parts and service tools serves as a key differentiator. The provision of used equipment and an electronic board rebuild program also acts as a value proposition, promoting cost-effectiveness and extended equipment life. The consistent positive feedback on their mechanics and parts department highlights their strong reputation, which itself is a form of ongoing promotion through word-of-mouth and customer loyalty. Businesses seeking reliable and efficient solutions for their transport refrigeration and general heavy-duty vehicle repair needs would find CT Power & Iceberg Enterprises to be a strong candidate due to their extensive capabilities and established presence in the North Las Vegas area.