Crocketts Garage

(18 reviews)

Auto Repair StationsMaineKennebec CountyFarmingdaleLitchfield Road

Kennebec County . Maine

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Crocketts Garage Introduce

Located at 407 Litchfield Rd, Farmingdale, ME 04344, Crocketts Garage operates within the "Auto Repair Stations" platform category, providing essential vehicle services to local users in Farmingdale and the surrounding areas. Led by Leon and Peter, this garage is noted for its commitment to reasonable pricing and quality work. You can reach them directly at (207) 622-7617 or via mobile at +1 207-622-7617.

Environment

The environment of an independent auto repair shop like Crocketts Garage is typically functional and focused on efficient vehicle service. While specific details about the interior aesthetics or waiting room amenities are not provided, one can infer from customer feedback that the atmosphere is personable, largely due to the "super nice" nature of Leon and Peter. A well-maintained and organized garage space is crucial for effective auto repair, ensuring safety and quality of work. The location on Litchfield Road suggests good accessibility for local customers, with potentially ample space for vehicles awaiting service. The overall setting is likely that of a classic, community-oriented garage where direct interaction with the mechanics is common, fostering a sense of local trust and familiarity, despite any challenges in communication that customers might experience.

Services

As an "Auto Repair Station," Crocketts Garage offers a range of services vital for maintaining and repairing vehicles. While specific service listings are not provided, a typical auto repair garage of this type would generally offer the following to its customers:

  • General Automotive Repair: This would encompass a wide variety of common vehicle issues, from diagnosing unusual noises or warning lights to addressing performance problems.
  • Routine Maintenance: Essential for vehicle longevity, including services such as oil changes, filter replacements (oil, air, cabin), fluid checks and top-offs (brake fluid, transmission fluid, coolant, power steering fluid), and belt and hose inspections.
  • Brake Services: Crucial for vehicle safety, this includes inspection, repair, and replacement of brake pads, rotors, calipers, and brake fluid flushes.
  • Engine Diagnostics and Repair: Utilizing diagnostic tools to identify and troubleshoot engine-related issues, from minor adjustments to more significant repairs affecting engine performance, fuel efficiency, and emissions.
  • Suspension and Steering Repair: Addressing issues related to vehicle handling and ride comfort, such as shock and strut replacement, wheel alignment, and power steering system repairs.
  • Tire Services: Common services would include tire rotations, balancing, flat tire repair, and potentially new tire sales and installation to ensure proper traction and safety.
  • Exhaust System Repair: Repairing or replacing components of the exhaust system, such as mufflers, catalytic converters, and exhaust pipes, to ensure proper vehicle operation and compliance with emissions standards.

The customer reviews attest to "quality of work is good," indicating that whatever specific services they provide, they are executed to a satisfactory standard.

Features

The standout features of Crocketts Garage, as highlighted by customer feedback, are a mix of strong positives and an area for potential improvement. Key features include:

  • Reasonable Pricing: A consistent point of praise from customers is that the "price is very reasonable." This makes Crocketts Garage an attractive option for those seeking cost-effective vehicle repair solutions without compromising quality.
  • Quality Workmanship: Customers affirm that the "quality of work is good." This indicates that Leon and Peter are skilled mechanics who perform effective and reliable repairs, ensuring that vehicles are fixed properly.
  • Friendly and Approachable Staff: Leon and Peter are repeatedly described as "super nice" and "good guys." This personable approach contributes significantly to a positive customer experience, making interactions pleasant even when facing vehicle issues.
  • Trustworthiness: While not explicitly stated, the return of customers and the overall positive resolution ("Alls well that ends well") despite communication challenges, imply a fundamental level of trust in the mechanics' integrity and ability to ultimately resolve the issue.

However, it is important to address the noted feature of communication challenges. The reviews highlight "difficulty of communication" and delays in service ("took almost a month to get three hours of work done"). While the work itself is good, the communication aspect means customers might experience "stress of not knowing" and "needlessly driving over there a few times." This suggests a need for more proactive updates and clearer communication regarding timelines and progress.

Promotional Information

Based on the provided information, Crocketts Garage does not explicitly offer specific promotional deals or discounts. For businesses like Crocketts Garage, the primary form of promotion often stems from their core strengths: reasonable pricing and quality workmanship. The positive customer feedback regarding these two aspects serves as a powerful word-of-mouth marketing tool. Customers are likely drawn to Crocketts Garage because they can expect to receive good value for their money and a reliable repair outcome. While the communication aspect is noted as an area for improvement, the ultimate satisfaction with the repair job and the amiable nature of Leon and Peter contribute to repeat business and positive referrals. Independent garages often rely on building long-term relationships with customers through consistent quality and fair dealing rather than aggressive promotional campaigns. For the most accurate and up-to-date information on services and pricing, contacting Crocketts Garage directly at (207) 622-7617 would be the recommended approach for potential customers.

In summary, Crocketts Garage at 407 Litchfield Rd, Farmingdale, ME, stands as a local "Auto Repair Stations" establishment known for its reasonable prices and good quality work, delivered by the "super nice" Leon and Peter. While customers might experience some communication hurdles, the end result of a well-repaired vehicle at a fair cost makes Crocketts Garage a viable option for automotive needs in the Farmingdale area. Their consistent delivery on quality and pricing, despite communication delays, forms the cornerstone of their value proposition to the community.

Crocketts Garage Location

Crocketts Garage Customer Reviews

Okay, so Leon and Peter are super nice. Price is very reasonable, quality of work is good. But the difficulty of communication was very tough. It took almost a month to get three hours of work done. Had there been better communication from them it would have been fine but I ended up driving over there needlessly a few times, which could have been avoided, as well as the stress of not knowing. Anyway. Alls well that ends well. They’re good guys.

Dec 27, 2018 · aneily

Okay, so Leon and Peter are super nice. Price is very reasonable, quality of work is good. But the difficulty of communication was very tough. It took almost a month to get three hours of work done. Had there been better communication from them it would have been fine but I ended up driving over there needlessly a few times, which could have been avoided, as well as the stress of not knowing. Anyway. Alls well that ends well. They’re good guys.

Dec 27, 2018 · aneily

This garage is now under new ownership with the new name but my experience for the new and the old ownership has all been positive so far.

May 27, 2023 · Michael Scribner

This garage is now under new ownership with the new name but my experience for the new and the old ownership has all been positive so far.

May 27, 2023 · Michael Scribner

Owned by Steve and April Cusick now. Honest people. Very friendly and reasonable rates.

Jul 01, 2023 · Mildred Esterline

Owned by Steve and April Cusick now. Honest people. Very friendly and reasonable rates.

Jul 01, 2023 · Mildred Esterline

Want good work and labor prices. This place should be your GO TO! Thanks a bunch btw! Satisfied customer!

Mar 05, 2019 · Michael Trask (New Ambiton)

Want good work and labor prices. This place should be your GO TO! Thanks a bunch btw! Satisfied customer!

Mar 05, 2019 · Michael Trask (New Ambiton)

Great job on my car also awesome service for the man who did the job

Apr 14, 2019 · Sherry Lord

Great job on my car also awesome service for the man who did the job

Apr 14, 2019 · Sherry Lord