Cranberry 10 Minute Oil Change

Cranberry 10 Minute Oil Change, located at 6985 US-322 Box 553, Cranberry, PA 16319, USA, operates within the platform category of Auto Repair Stations. While the name suggests a focus on rapid oil changes, it's important for local users to understand the full scope of services and the overall customer experience based on available information. This introduction aims to provide an objective overview of Cranberry 10 Minute Oil Change, drawing upon the limited details and customer reviews found online.

Based on the provided address, Cranberry 10 Minute Oil Change is situated in Cranberry, Pennsylvania. Information regarding the specific environment of the facility is not detailed. However, as an auto service establishment, one would typically expect a service bay area equipped for vehicle maintenance, along with a customer waiting area. The presence and quality of amenities within the waiting area, such as seating, Wi-Fi, or refreshments, are not mentioned in the provided reviews.

The primary service explicitly mentioned in the business name is "10 Minute Oil Change," suggesting a focus on quick and efficient oil replacement services. However, the customer reviews indicate that the actual experience might differ from this expectation in terms of cost. While the name implies speed and convenience, the reviews do not offer direct feedback on the efficiency of the oil change process itself. It is reasonable to assume that, as an auto repair station, Cranberry 10 Minute Oil Change likely offers related services beyond just oil changes. These could potentially include filter replacements (as mentioned in a review), fluid checks, and other basic vehicle maintenance tasks. However, without further information, a comprehensive list of all available services cannot be provided.

Features of Cranberry 10 Minute Oil Change are not extensively detailed. The "10 Minute" in the name suggests a focus on speed, aiming to provide a quick turnaround for oil change services. However, customer experiences regarding the actual time taken are not described in the provided reviews. One review mentions a military discount being applied, indicating that offering discounts to specific groups might be a feature of their service. However, the reviewer still found the final price to be excessively high even after the discount.

The provided customer reviews offer significant insights into the perceived service quality and pricing at Cranberry 10 Minute Oil Change. It is crucial for local users to consider these experiences when evaluating this auto service provider.

One customer expressed strong dissatisfaction with the cost of an oil change, stating it was "$175" even after a military discount. The reviewer broke down the cost, mentioning an $86 charge for the oil change itself plus the cost of two filters. This customer felt that the price was "absolutely astronomical" and that it would have been more economical to seek service elsewhere, leading to a decision not to return or recommend the establishment.

Another review highlighted concerns regarding the customer service experience. The reviewer described the atmosphere as "hectic" and noted that while there were five employees present, three were observed "standing around doing nothing." Interactions were described as "kept to a minimum," with the reviewer not being greeted upon arrival or acknowledged upon departure with a "hello" or "thank you." The lack of basic niceties and gratitude after spending $139 on an oil change left a negative impression, leading this customer also to state they would not recommend or return.

These reviews collectively paint a picture of potential issues with pricing and customer service at Cranberry 10 Minute Oil Change. While the premise of a quick oil change service might be appealing, the reported high costs and perceived lack of attentiveness to customer relations are significant factors for local users to consider.

Regarding promotional information, none is explicitly provided in the given text. The mention of a military discount in one review suggests that some form of discount program may exist, but the experience of the reviewer indicates that even with the discount, the overall cost was prohibitive. Without further information, it is impossible to detail any ongoing promotions or special offers that Cranberry 10 Minute Oil Change might be providing.

In conclusion, Cranberry 10 Minute Oil Change in Cranberry, PA, positions itself as a provider of quick oil change services within the broader category of Auto Repair Stations. However, the available customer feedback raises significant concerns regarding pricing, with one reviewer describing the cost as "astronomical." Additionally, another review highlights issues with customer service, noting a lack of basic courtesy and attentiveness. While the promise of a fast oil change might be attractive, local users should carefully consider these reported experiences before choosing Cranberry 10 Minute Oil Change for their vehicle maintenance needs. It is advisable to inquire about pricing upfront and to have clear expectations regarding the level of customer service provided.