Craig's Collision Center

Craig's Collision Center ico

(68 reviews)

Auto Repair StationsMichiganIngham CountyHoltDepot Street

Ingham County . Michigan

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Craig's Collision Center Introduce

For vehicle owners in need of reliable and high-quality automotive repair services, **Craig's Collision Center** stands as a prominent establishment within the "Auto Repair Stations" category. This center is dedicated to restoring vehicles to their pre-accident condition, offering a comprehensive suite of services that cater to various automotive needs, from minor cosmetic damage to major structural repairs. Understanding the stress and inconvenience associated with car accidents or unexpected vehicle issues, Craig's Collision Center aims to provide a seamless and reassuring experience for its customers.

Upon arrival at Craig's Collision Center, customers are often greeted by a professional and organized environment. While specific details about the interior décor may vary, the general expectation for a reputable auto repair station like Craig's is a clean, well-maintained facility that inspires confidence. This typically includes a welcoming reception area where customers can discuss their vehicle's needs with knowledgeable staff. The service bays themselves are usually equipped with modern tools and diagnostic equipment, reflecting a commitment to efficient and accurate repairs. The overall atmosphere strives to be one of professionalism and transparency, ensuring customers feel comfortable entrusting their vehicles to the technicians. Many auto repair centers of this caliber also maintain a clean exterior, with clear signage and accessible parking, contributing to a positive first impression.

The core of Craig's Collision Center's offerings lies in its comprehensive range of services, primarily focused on **collision repair** and **auto body work**. This includes, but is not limited to:

  • Dent Removal and Repair: From minor dings to significant dents, technicians utilize various techniques, including paintless dent repair (PDR) where applicable, to restore the vehicle's body panels.

  • Paint Repair and Refinishing: Expert paint matching and application ensure a flawless finish that seamlessly integrates with the vehicle's original paintwork. This often involves state-of-the-art paint booths and experienced painters.

  • Frame Straightening: For vehicles involved in more severe collisions, precise frame straightening using advanced equipment is crucial to ensure structural integrity and proper alignment.

  • Bumper Repair and Replacement: Whether a bumper needs a minor fix or a complete replacement, Craig's handles all aspects of bumper damage.

  • Fender and Panel Replacement: Damaged fenders and other body panels are expertly replaced and painted to match the vehicle's existing color.

  • Glass Replacement: Windshields, side windows, and rear windows are replaced with high-quality auto glass.

  • Headlight Restoration: Faded or yellowed headlights can be restored to improve visibility and aesthetics.

  • Suspension and Alignment Services (post-collision): After a collision, it's common for suspension components to be affected. Craig's Collision Center will often assess and repair or replace damaged suspension parts and perform wheel alignments to ensure the vehicle drives straight and true.

  • Mechanical Repairs Related to Collision: While primarily a body shop, collision centers often address mechanical issues that directly result from an accident, such as damaged radiators, AC condensers, or engine components that were impacted.

Beyond these specific services, many high-quality auto repair stations like Craig's also assist with **insurance claims**. They can work directly with insurance companies, handling estimates, paperwork, and communication, which significantly eases the burden on the customer during a stressful time. This can include providing detailed repair plans and estimates to insurance adjusters to ensure a smooth and efficient claims process.

Several key features distinguish a top-tier auto repair center like Craig's Collision Center. One such feature is the employment of **certified technicians**. These technicians often undergo rigorous training and hold certifications from organizations like I-CAR (Inter-Industry Conference on Auto Collision Repair), ensuring they are up-to-date with the latest repair techniques and vehicle technologies. Another crucial feature is the use of **genuine OEM (Original Equipment Manufacturer) parts** or high-quality aftermarket equivalents, guaranteeing the vehicle's safety, performance, and longevity. Modern collision centers also invest in **advanced diagnostic and repair equipment**, including computerized measuring systems for frame repair and sophisticated paint mixing systems for accurate color matching. Many centers also offer **customer convenience features**, such as towing assistance, rental car arrangements, and shuttle services, to minimize disruption to the customer's daily routine during the repair process. A commitment to **customer satisfaction** is paramount, often demonstrated through clear communication, regular updates on repair progress, and a warranty on services provided. The quality of workmanship is a defining characteristic, with an emphasis on meticulous attention to detail to restore vehicles to their original aesthetic and structural integrity.

While specific promotional information can vary and is often time-sensitive, Craig's Collision Center, like many reputable auto repair stations, may offer various incentives to attract and retain customers. These could include:

  • Free Estimates: A common offering, allowing customers to get a detailed assessment of the damage and cost of repair without any upfront commitment.

  • Deductible Assistance Programs: Some centers might offer promotions to help offset the cost of a customer's insurance deductible, making repairs more affordable.

  • Seasonal Discounts: Promotions tied to specific times of the year, such as spring or fall maintenance checks or discounts on certain types of repairs.

  • Customer Referral Programs: Incentives for existing customers who refer new clients to the center.

  • Online Coupons or Special Offers: Exclusive deals available through their website or local advertising.

  • Warranty on Repairs: Providing a warranty on parts and labor demonstrates confidence in their workmanship and offers peace of mind to customers.

Local users seeking "Auto Repair Stations" for collision or body work will find Craig's Collision Center to be a reliable choice due to its commitment to quality repairs, experienced technicians, and customer-centric approach. Their focus on restoring vehicles to safe, pre-accident conditions, combined with their ability to work with insurance companies, positions them as a valuable resource for the community.

Craig's Collision Center Photos

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Craig's Collision Center Location

Craig's Collision Center Customer Reviews

My 2015 Chevy Silverado was backed into passenger side rear panel around the wheel well. I stopped in right afterwards and talked to Joe who was able to get a preliminary estimate and within a few weeks I have my truck back looking better than ever. They even cleaned it inside and out. The communication was great. They even caught a few things and gave me a call and asked if I wanted it done while they had it in there, which I did. I'm extremely impressed by their shop, their customer service and the work that was performed. I am completely satisfied As of now, lifelong customer.

May 13, 2025 · Roger Brock

My vehicle was recently damaged from a hit and run by my house. I was referred to Craig’s Collision Center from a friend and my insurance agent. The staff there were all super friendly and informative. They explained everything to me and were great at updating me on the work that was required to be done. My car looks like it just came off the lot and they did an amazing job! They are great about working with your schedule as well. I would definitely recommend them!!!

Feb 22, 2025 · Amy Neal

I utilized Craig's Collision for body work repairs of my vehicle. Carl was professional, explained the process to me of working with the insurance, and kept me promptly updated on where the repairs were with my vehicle. Carl answered all the questions I had, and explained things in more detail than I expected. The vehicle looks brand new. I am pleased with the repairs and the profesionalism of Craig's staff.

May 02, 2025 · Ashley S

My family has gone here for years. Great service. Can't tell a deer decided to run into my car after they were done.

Apr 10, 2025 · Kyle Ghastin

First class shop! They go beyond what is asked to meet your needs. They were quick with repairs and were great with communication. Highly recommend!!

Mar 05, 2025 · Lucas Sambaer