Country Town Tire & Auto Service Center

(105 reviews)

Auto Repair StationsNorth CarolinaBurke CountyMorgantonNorth Green Street

Burke County . North Carolina

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  • Intro
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  • Location
  • Reviews
  • +1 828-430-3505
  • www.countrytowntire.org
  • 1141 N Green St, Morganton, NC 28655, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

Country Town Tire & Auto Service Center Introduce

For residents across North Carolina, including areas such as Hutchinson (MN, as per some search results, but the majority point to multiple locations in NC: Hickory, Lincolnton, Taylorsville, and Morganton), Country Town Tire & Auto Service Center stands as a highly regarded and comprehensive establishment within the "Auto Repair Stations" category. This center positions itself as more than just an auto parts store; it is a full-service automotive repair and maintenance facility that places a strong emphasis on earning and maintaining customer trust and loyalty. With multiple locations, they are dedicated to providing accessible and high-quality auto care to a broad community.

Country Town Tire & Auto Service Center's offerings span from the sale and service of tires, which is a core part of their identity, to a wide array of general automotive repairs. This comprehensive approach means that customers can rely on them for everything from routine oil changes and tire rotations to more complex diagnostic and repair work. Their commitment to treating customers fairly and providing honest service is frequently highlighted, suggesting a business model built on integrity and transparent communication.

Environment and Customer Experience

The environment at Country Town Tire & Auto Service Center is consistently described as professional, welcoming, and efficient, as evidenced by numerous positive customer reviews. While specific interior design details are not typically a focal point for auto repair shops, the emphasis is clearly on creating a positive customer experience. Reviewers frequently praise the "friendly and helpful" staff, highlighting their professionalism and courteous demeanor. Customers often mention being able to get their vehicles in "quickly" for service, with work being completed in a "timely manner." The focus on clear communication is also a recurring theme, with staff reportedly being "honest about what they can and can't do" and explaining observations without trying to upsell unnecessary services. Some reviews even mention amenities like "free coffee," contributing to a more comfortable waiting experience. This customer-centric approach, combined with efficient service, aims to make the auto repair process as stress-free as possible.

Services Offered

As a comprehensive "Auto Repair Station," Country Town Tire & Auto Service Center provides a wide range of services designed to address nearly any automotive need. Their service list includes, but is not limited to:

  • Tire Sales and Service: This is a cornerstone of their business, offering a vast selection of tires from various trusted brands. They provide professional tire installation, rotation, balancing, and flat tire repair. Their "Lowest Price Guarantee" on tires is a notable feature, aiming to beat any advertised tire price.
  • Oil Change & Lube Service: Essential for engine longevity, they perform routine oil and filter changes, along with chassis lubrication and fluid level checks.
  • Brake Repair: Comprehensive brake services, including inspection, pad and rotor replacement, and brake fluid flushes, ensuring vehicle safety.
  • Wheel Alignment: Precise wheel alignment services to prevent premature tire wear, improve fuel efficiency, and enhance vehicle handling.
  • Vehicle Inspection: Thorough inspections to identify potential issues and ensure vehicle safety and compliance.
  • Engine Diagnostics and Performance: Utilizing advanced diagnostic tools to accurately pinpoint issues with the engine and related systems.
  • Belts & Hoses: Inspection and replacement of worn or damaged belts and hoses, critical for various engine functions.
  • Exhaust System Repair: Services for mufflers, exhaust pipes, and catalytic converters to ensure proper vehicle emissions and noise levels.
  • Climate Control Systems: Diagnosis and repair of air conditioning and heating systems to maintain cabin comfort.
  • Cooling System Repair: Radiator flushes, coolant system pressure tests, and repair of cooling system components to prevent engine overheating.
  • Axle, CV Joint & Driveshaft Repair: Addressing issues related to the vehicle's drivetrain components.
  • Diesel Engine Repair: Specialized services for diesel vehicles, indicating expertise beyond standard gasoline engines.
  • Differential Repair: Maintenance and repair of the differential, which allows wheels to rotate at different speeds.
  • Electrical and Electronic Systems: Troubleshooting and repair of various electrical components and systems within the vehicle.
  • Nitrogen Inflation: Offering nitrogen inflation for tires, which can provide more consistent tire pressure and potentially extend tire life.
  • Preventive Maintenance: A strong emphasis on scheduled maintenance to prevent larger, more costly repairs down the line.
  • Starting, Charging & Batteries: Diagnosis and repair of starter, alternator, and battery issues, ensuring reliable vehicle starts.
  • Steering and Suspension System: Repair and maintenance of steering and suspension components for smooth handling and ride comfort.
  • Tire Pressure Monitoring System (TPMS) Services: Diagnosis and repair of TPMS issues to ensure accurate tire pressure readings.
  • Transmission Repair: Addressing issues with automatic and manual transmissions.
Features and Strengths

Country Town Tire & Auto Service Center's strength lies in its strong customer focus and comprehensive capabilities. Key features that stand out include:

  • High Customer Satisfaction: Overwhelmingly positive reviews emphasize "great service," "friendly people," "honest," and "reliable" service. Many customers express long-term trust and loyalty.
  • Expert and Trustworthy Technicians: Customers frequently commend the staff's knowledge and integrity, noting that they "don't try to sell you things you don't need" and provide clear explanations.
  • Efficiency and Timeliness: The ability to "fit me in quickly" and complete "work done in a timely fashion" is a common positive remark, showcasing their operational efficiency.
  • Comprehensive Service Range: Offering a vast array of services from tire sales to complex mechanical repairs makes them a convenient one-stop-shop, saving customers time and hassle.
  • Multiple Convenient Locations: With several branches across North Carolina, they offer accessibility to a wider customer base.
  • Transparency in Pricing: Customers appreciate that the "price as originally quoted" is often what they pay, with "no surprises," indicating honest and upfront pricing.
  • Quality of Work: Reviews frequently attest to the "excellent work done by this business" and high-quality repairs.
  • Guarantees and Warranties: While specific details need to be confirmed, reputable centers like this often back their services with warranties on parts and labor, and they specifically advertise a "100% Satisfaction Guarantee" and "30 Days or 500 Miles Tire Test Drive."
Promotional Information and Value

Country Town Tire & Auto Service Center actively engages in promotions to provide value to its customers, as evidenced by their "Promotions" and "Coupons" sections online. While offers can vary, common types of promotions include:

  • Tire Guarantees: Their advertised "Lowest Price Guarantee" where they'll beat any advertised tire price, and a "100% Satisfaction Guarantee" with a "30 Days or 500 Miles Tire Test Drive," are significant value propositions. They also offer an "Entire Price Guarantee," meaning the quoted price is the final price.
  • Coupon Booklets: They advertise "Free Coupon Booklet for Tires & Auto Services" worth a significant amount ($250-$300 in savings), encouraging customers to access ongoing discounts.
  • Seasonal and Service-Specific Specials: It's common for auto service centers to offer promotions on routine services like oil changes (e.g., "$25 for Up To 5 Quart Semi-Synthetic Oil Change") or specific repairs like brakes (e.g., "20% Any Brake Service, Max $100 OFF"), particularly during certain times of the year.
  • Online Coupons: Their website often features downloadable coupons for various services, making it easy for customers to access savings.
  • Loyalty Programs: While not always explicitly detailed, businesses with such a strong focus on repeat customers often have loyalty programs or incentives for long-term clients.
  • Transparent Pricing: Their commitment to providing accurate quotes and not adding unnecessary recommendations functions as an ongoing "promotion" of honesty and value.

For the most current and specific promotional offers, customers are advised to visit the Country Town Tire & Auto Service Center website for their specific location or contact them directly. The overall value proposition of Country Town Tire & Auto Service Center is built on a foundation of exceptional customer service, a broad spectrum of high-quality automotive services, fair and transparent pricing, and a commitment to trust and reliability, making them a highly recommended choice for vehicle owners in their service areas.

Country Town Tire & Auto Service Center Location

Country Town Tire & Auto Service Center Customer Reviews

I bought 4 new tires at a price significantly lower than quoted by a major chain store. A few weeks later I ran over a bolt that went through the tire. They repaired the tire for free which I wasn’t expecting. Very trustworthy place to take your vehicle.

Feb 19, 2025 · Harold Finch

I just wanted to say this service shop is doing it right. The way things was done back in the good ol days. They do good work have fair prices and will cut you some slack when they can. Marty the guy running the place will go the extra mile to help someone. You don't have to worry about this place ripping your arm off to do business like other places around town will. They want repeat business by doing it the right way the 1sr time.

Jan 20, 2025 · Neil Coffey

I have been coming to country town tire for three years and normally have no issues. But here recently, it has seemed that they either don’t care or just hurry up with the job to get onto the next one. We’ve asked for them to do a shake down on my girlfriends car three or four times and we have been told that everything looks good (suspension, control arms, ball joints, tie rods, boots, bushings, drivetrain axle, etc). Her front tie rods and boots are shot and they’ve told us for months that they’re fine. They also put a clip on backwards on the brake pads when putting brand new break pads and rotors on my girlfriends vehicle and never returned our bottle of brake fluid to us and they clearly did not change her brake fluid (it’s still black and we were told it would be $60 extra dollars to just drain brake fluid and put new in, and we were supplying it). Great to know they have their clients back.

Aug 14, 2023 · Devin

These guy's are professional, nice and are the cheapest around in "my opinion" when it comes to installing tires. I recommend calling them for a price before just going, anywhere else you might be surprised how much you could save getting a set of tires and having them installed.

Oct 16, 2021 · Nickolas II

The owner (Marty) is very nice, respectful and understanding. They are pretty quick with their service.

Nov 20, 2024 · ashlee bolick