Corrigan Towing

The young lady that helped me yesterday was awesome. Her customer service skills were excellent. She was honest, kind and patient with me. I am humbled and grateful for her help. The tow truck driver (Brandon) was just as awesome. He was just as patient and kind. I had such an awful day yesterday. I don't know the young lady's name, but her and Brandon ended yesterday on a good note for me. Your company did an awesome job with hiring these two. I wish that I could interact everyday with employees like this, that go above and beyond. Their customer service skills are awesome. It was very refreshing to interact with Brandon and the young lady that I talked to yesterday. Brandon and the young lady that I talked to, are very good and positive representation of your company. Your towing service will be the only towing company that I will use. Your company is number one in my book. Thank you Brandon and the young lady that I talked to. I am humbled, grateful, and thankful for this experience.☺️

Dec 17, 2024 · Chyneatha Figueroa

I am beyond disgusted with the service (or lack thereof) provided by Corrigan Oil Co. Towing Service. On Friday morning, my car broke down on the side of I-96 at 8:21 am. I was stranded in 19-degree weather with my wife and disabled daughter. AAA dispatched Corrigan Oil Co. to assist us, and what followed was an absolutely appalling display of incompetence and disregard for customer safety. After waiting over three hours on the side of a major highway in freezing temperatures, with no updates or ETA, I finally called another towing company out of desperation. They arrived in just 25 minutes. Let that sink in: another company did in less than half an hour what Corrigan Oil failed to do in over three hours. At some point, Corrigan Oil should have had the basic decency and professionalism to inform AAA that they couldn’t fulfill the request in a timely manner. Think about it, did they not, at some point, within 3 hours, know that they would not be able to get to this service request for a VERY LONG TIME? No one's sitting in the office thinking to themselves, "hmm, this is going to take us HOURS to get to, maybe we should have AAA call someone else to do this?". Instead, they left us to freeze and fend for ourselves, risking our safety for hours. This is more than just poor customer service—it’s gross negligence. I missed half a day of work for a 2-mile tow that could have been handled by any competent company. Corrigan Oil showed zero concern for the well-being of their customers, and their inability to communicate or follow through is unacceptable. To anyone considering Corrigan Oil for towing services: avoid them at all costs. If you value your time, safety, and sanity, look elsewhere. This was the most infuriating and unprofessional experience I’ve ever had.

Dec 13, 2024 · Andrew Kistner

Corrigan thank you for the tow. Your driver Jeff, he was cool as hell. I wish more drivers were like him. Don't lose him. Very prompt on time, took very good care of us. Thanks Jeff.

Nov 13, 2024 · Jennifer Pierson

I used Corrigan for the second time in two years to tow a classic car about 40 miles, the most recent time on November 9, 2024 from Fenton to Pinckney. I needed to move a 56 year old car and was looking for someone with the experience and expertise to tow it with great care, transport it safely but also help with moving the car at both the point of origin and at the destination. Corrigan sent Jamie to do the job and I must say I was impressed with the level of expertise he had and seemed to treat my car as though it was his own. I had great luck using Corrigan towing last year and was hoping my luck would be the same this time, which it was. In addition to the driver, the equipment, including the truck itself, looked well cared for and relatively new. I am pleased with Corrigan's professionalism, the on-time arrival of the driver and find their towing rates to be very reasonable.

Nov 19, 2024 · Armando Diccion

The issue I have is with whoever is driving truck 612. With today’s weather, roads are slippery, snow and ice covered. 612 is a ford F650, with a longer than average stopping distance. I have a front wheel drive car. I was going west on grand river, about a mile east of old 23 in Brighton. This truck was on my bumper in the poor weather, on a snow and ice covered road. The headlights were in all my mirrors and I couldn’t see. If I would’ve had to stop, corrigan would’ve been buying me a car, if I actually lived through the accident. I do this for a living too. Your driver needs to pull his head out of his ass and drive for the weather. That truck doesn’t mean invincible, and no tow, 911, or winch out is worth someone else’s life. Slow down also applies to you too. No amount of cloy, businesses you own in Livingston county, or money will save you from the negative publicity when one of your drivers kills someone. Do better.

Dec 23, 2024 · Kyle Zoromski